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9.3

Spot Score

Zuper - Field Service Management Software

Zuper

Streamline your field service operations with Zuper.

4.9

(38)
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Zuper offers custom pricing plan

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What is Zuper?

Zuper is field service management software that replaces paper-based invoicing, communications, receipts and work orders. It gives operational intelligence, access to real-time metrics, and a variety of added value features in a powerful yet easy to use solution. A PMS system to schedule resources, repair order creation and management, inventory management, and the ability to view reports in HTML format.

Pricing

  • Zuper offers custom pricing plan

  • Free Trial available

Customer Type

  • Large Enterprises

  • Medium Business

  • Small Business

Platform Type

  • SaaS/Web/Cloud

  • Mobile - Android

  • Mobile - iOS

Zuper software demo

Zuper has not given any software demo yet

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Zuper was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Zuper is best suited for

  • employee count

    Employee count: 50 to 500 employees.

  • industries

    Industries: Specific industries include Martech, SaaS, Consulting, and Revtech.

  • Job titles

    Job Titles: Typical users are Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators.

Benefits of using Zuper

  • Streamlined Workflow Management: Zuper empowers teams by simplifying task assignment and project tracking, allowing managers to focus on strategic initiatives while ensuring that everyone stays aligned and productive.

  • Enhanced Communication: With Zuper's integrated messaging and collaboration features, administrators can foster a more connected work environment, breaking down silos and promoting real-time updates across departments.

  • Data-Driven Insights: Executives can leverage Zuper’s robust analytics tools to gain actionable insights into team performance and project outcomes, enabling informed decision-making that drives business growth.

Explanation of Zuper Key Features

  • Analytics (Workforce)

    The Analytics feature within Zuper provides comprehensive insights into workforce performance and productivity. By aggregating data from various sources, this feature enables managers to assess employee efficiency, track key performance indicators (KPIs), and identify trends over time. This capability helps organizations pinpoint areas for improvement, optimize staffing levels, and ultimately drive better decision-making. By leveraging data analytics, businesses can enhance workforce planning and ensure that resources are utilized effectively.

  • Reporting

    Zuper’s Reporting feature allows users to generate detailed reports tailored to their specific needs. This functionality includes customizable templates that facilitate the easy extraction of relevant data across various metrics. Reports can be scheduled or generated on-demand, providing stakeholders with timely information to make informed decisions. By streamlining the reporting process, organizations can enhance transparency, improve communication, and ensure compliance with internal and external standards.

  • Route Optimization

    The Route Optimization feature in Zuper is designed to enhance logistical efficiency by calculating the most effective routes for service delivery. Utilizing advanced algorithms, this feature considers factors such as traffic patterns, distance, and job priorities to minimize travel time and fuel costs. By improving route planning, businesses can reduce operational expenses and improve service delivery times, ultimately leading to higher customer satisfaction.

  • Real-time Job Tracking

    With the Real-time Job Tracking feature, Zuper allows managers and teams to monitor job progress as it happens. This feature provides live updates on task completion status, enabling quick adjustments to be made if necessary. By having visibility into ongoing jobs, organizations can respond promptly to delays or issues, ensuring that projects remain on schedule. This capability enhances accountability and fosters better communication between team members and clients.

  • Job Scheduling

    Zuper’s Job Scheduling feature simplifies the process of assigning tasks to employees based on availability and skill sets. This tool allows managers to create and manage schedules efficiently while considering employee preferences and workload balance. By optimizing job assignments, businesses can improve productivity, reduce downtime, and ensure that the right personnel are deployed for each task.

  • Compliance Management

    The Compliance Management feature within Zuper helps organizations adhere to industry regulations and internal policies effectively. It provides tools for tracking compliance-related documentation, deadlines, and audit trails. By automating compliance processes and ensuring that all necessary records are maintained accurately, businesses can mitigate risks associated with non-compliance and maintain a strong reputation in their industry.

  • Attendance Management

    Zuper’s Attendance Management feature streamlines the tracking of employee attendance and time-off requests. This functionality allows managers to monitor attendance patterns easily while providing employees with a user-friendly interface for submitting requests. By automating attendance tracking, organizations can reduce administrative burdens, ensure accurate payroll processing, and identify trends that may impact workforce management.

  • Inventory Management

    The Inventory Management feature in Zuper enables businesses to maintain optimal inventory levels by providing real-time visibility into stock availability. Users can track inventory movements, set reorder alerts, and analyze consumption patterns to make informed purchasing decisions. This capability helps prevent stockouts or overstock situations, reducing carrying costs and enhancing overall operational efficiency.

  • Document Management

    Zuper’s Document Management feature facilitates the organization and storage of important documents in a centralized digital repository. Users can easily upload, categorize, and retrieve files while maintaining version control for sensitive documents. By streamlining document workflows and ensuring easy access to critical information, organizations can enhance collaboration among teams while reducing the risk of lost or misplaced documents.

  • Billing and Invoicing

    The Billing and Invoicing feature in Zuper simplifies financial transactions by automating invoice generation based on completed jobs or services rendered. This functionality allows businesses to customize invoices with branding elements while providing clear breakdowns of charges. By expediting the billing process, organizations can improve cash flow management and reduce discrepancies associated with manual invoicing practices.

Zuper Pricing

Claim a Free Trial

Free Trial

  • Yes, It's available

Zuper Pricing

  • Zuper offers custom pricing plan

Pricing Model

  • Free trial

  • Paid Plans (Quotation Based )

Claim a Free Trial

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Why users might consider alternative to Zuper?

  • Users may seek alternatives to Zuper if they require a more tailored solution that aligns with specific business needs, as Zuper's features may not fully address every unique requirement or industry standard.

  • Some users might find Zuper's pricing structure less competitive compared to other platforms, prompting them to explore options that offer better value or more flexible pricing plans suited to their budget.

  • If users experience performance issues or lack of integration with existing tools, they may consider alternatives that provide smoother functionality and seamless compatibility with their current systems for improved efficiency.

  • Users looking for enhanced customer support and resources might opt for alternatives that offer more robust onboarding processes and readily available assistance to ensure a smoother user experience and faster resolution of issues.

Zuper Reviews & Ratings

4.9

Excellent

Based on 38 ratings & 26 reviews

Rating Distribution

Excellent

(23)

Very Good

(2)

Good

(0)

Poor

(0)

Terible

(1)

Expert's Review

Zuper has received overwhelmingly positive feedback from users over the past 12 months. One of the standout strengths highlighted by users is the exceptional customer support provided by the Zuper team. Customers appreciate the team's dedication to helping them tailor the product to their specific needs, ensuring a seamless experience. The app integration and ...Read more

Zuper pros and cons

  • Seamless app integration and streamlined workflow, saving time and effort for users.

  • Efficient field work management with clear task assignment and tracking capabilities.

  • Scalability in dispatching processes, adaptability to various service partners through APIs and Zapier connections.

  • User-friendly interface and mobile application for easy field team management.

  • Lack of clarity on pricing details on the website.

  • Some features may require developer intervention or technical knowledge for effective utilization.

User Review

J

Jake

09/13/23

1 out of 5

These guys always spam my email with…

These guys always spam my email with their trash product.

JB

Josh B

08/22/23

4 out of 5

"Great Customer Support"

What do you like best about Zuper? The best thing about Zuper is the customer support. The team continues to help us develop Zuper to where it will ...

Read more

AU

Anonymous User

08/14/23

5 out of 5

"I am throughly impressed with the comprehensive range of features"

What do you like best about Zuper? The app integration, the fsm eliminated the hassle of switching between multiple platforms and has helped me to ...

Read more

AU

Anonymous User

08/14/23

5 out of 5

"I am throughly impressed with the comprehensive range of features"

What do you like best about Zuper? The app integration, the fsm eliminated the hassle of switching between multiple platforms and has helped me to ...

Read more

Zuper Customers

Vodafone-logo

Vodafone

Denso-logo

Denso

IKEA-logo

IKEA

NIA-logo

NIA

NIIT-logo

NIIT

PSA Groupe-logo

PSA Groupe

TVS Credit-logo

TVS Credit

BrickRedSystems-logo

BrickRedSystems

Ferrero-logo

Ferrero

Farnek-logo

Farnek

Sail Internet-logo

Sail Internet

Zuper Support

Contact

097903 95998

Customer Service

Business Hours

Online

Location

Seattle, WA

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Zuper is a Field Service Management Software. Zuper offers Analytics (Workforce), Reporting, Route Optimization, Real-time Job Tracking, Job Scheduling and many more functionalities.

Some top alternatives to Zuper includes Service Fusion, Housecall Pro, Smart Service, FieldEZ and Service CRM.

No, Zuper doesn't provide API.

Yes, Zuper provides a mobile app.

Zuper is located in Seattle, WA

Zuper offers Free Trial, Quotation Based pricing models

Yes, Zuper can integrate with Quickbooks, Microsoft Teams, Salesforce, SurveyMonkey and many more.You can find more integration for Zuper here

The starting price is not disclosed by Zuper. You can visit Zuper pricing page to get the latest pricing.

This software is researched and edited by

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.