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Zuper vs Fieldd vs Service Fusion vs Housecall Pro Comparison

Last updated:

Zuper

4.9(38 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Zuper is field service management software that replaces paper-based invoicing, communications, receipts and work orders. It gives operational intelligence, access to real-time metrics, and a variety of added value featu…

Fieldd

Starting at $49 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

FieldD is the service management software technicians need to easily manage appointments, dispatch technicians, and close out jobs-all while in the field. The platform's clean user interface lets technicians focus on ser…

Service Fusion

4.2(53 reviews)

Starting at $192 /month

  • Large Enterprises
  • Medium Business

Service Fusion is an advanced field service management software designed to seamlessly connect field service leaders, mobile teams, and technicians to their job sites. Equipped with a mission-critical mobile app, it stre…

Housecall Pro

4.4(457 reviews)

Starting at $59 /month

  • Freelancers / Consultants
  • Large Enterprises

Housecall Pro is an intuitive and powerful field service management software designed to support businesses that provide professional services at customer sites. With its integrated and configurable scheduling and dispat…

Zuper leads on user satisfaction with a 4.9-star rating across 38 reviews.

Zuper vs Fieldd vs Service Fusion vs Housecall Pro — at a glance

FeatureZuperFielddService FusionHousecall Pro
Rating4.9 / 54.2 / 54.4 / 5
Reviews3853457
Starting priceContact for pricing$49 /Month$192 /month$59 /month
Free trial Yes Yes No No
Free version No No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategoryField Service Management SoftwareField Service Management SoftwareField Service Management SoftwareField Service Management Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesBusiness Hours, Online24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online24/7 (Live rep), Business Hours, Online
CertificationsGDPRSOC 2, GDPR
Data residencyUSUSUSUS

Key differences between Zuper and Fieldd

  • Pricing: Fieldd starts at $49 /Month. Zuper pricing is not publicly listed.
  • Deployment: Zuper supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Fieldd supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Zuper vs Fieldd vs Service Fusion vs Housecall Pro — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Field Service Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Zuper - Field Service Management Software
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Fieldd - Field Service Management Software
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Biggest differences

Start here before you go deeper into features.

Zuper

Best for mid-sized to large businesses needing scalable, integrated field service management.

Choose if
  • You require real-time operational intelligence and robust analytics for executive decision-making.
  • Your team needs flexible, configurable workflows with seamless app integration and task tracking.
  • You have technical resources to manage integrations and customize features via APIs or Zapier.
Consider alternatives if
  • You are a small business seeking transparent, fixed pricing without hidden costs.
  • Your team lacks technical expertise to handle integration complexities or developer-dependent features.

Fieldd

Best for managing field technicians with streamlined scheduling and dispatch.

Choose if
  • You need real-time tracking of technicians and job status in the field.
  • Your business requires integrated scheduling, dispatch, and accounting in one platform.
  • You have a medium to large service-based business with mobile field staff.
Consider alternatives if
  • Your company lacks mobile or field-based employees needing management.
  • You require highly customizable or industry-specific workflow features.

Service Fusion

Best for medium-sized field service teams needing streamlined scheduling and QuickBooks integration.

Choose if
  • You manage a field service business with 1-100 employees requiring flexible workflow customization.
  • You need seamless integration with QuickBooks Enterprise for financial and invoicing workflows.
  • You want real-time updates and notifications to improve communication between technicians and customers.
Consider alternatives if
  • Your field teams operate primarily in low connectivity areas needing robust offline mobile app functionality.
  • You require highly advanced and customizable inventory management features beyond the platform’s capabilities.

Housecall Pro

Best for small to medium field service businesses needing integrated scheduling and billing.

Choose if
  • You run a home service business like plumbing, HVAC, or landscaping with up to 50 employees.
  • You want a user-friendly platform that simplifies technician scheduling, dispatching, and invoicing.
  • You value automated customer communications such as reminders and follow-ups to boost satisfaction.
Consider alternatives if
  • Your business requires extensive third-party integrations and complex custom workflows.
  • You need highly advanced features without investing in training or ongoing support.

Zuper: Best for mid-sized to large businesses needing scalable, integrated field service management. Fieldd: Best for managing field technicians with streamlined scheduling and dispatch.

Description

Zuper is field service management software that replaces paper-based invoicing, communications, receipts and work orders. It gives operational intelligence, access to real-time metrics, and ... Read More about Zuper

FieldD is the service management software technicians need to easily manage appointments, dispatch technicians, and close out jobs-all while in the field. The platform's clean user ... Read More about Fieldd

Service Fusion is an advanced field service management software designed to seamlessly connect field service leaders, mobile teams, and technicians to their job sites. Equipped with a ... Read More about Service Fusion

Housecall Pro is an intuitive and powerful field service management software designed to support businesses that provide professional services at customer sites. With its integrated and ... Read More about Housecall Pro

Entry Level Pricing

  • Not Available
  • Starts from $49
  • Starts from $192 , yearly
  • Starts from $59 , yearly

Free Trial Availability

  • Free Trial available
  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

9.3/10

9.3/10

9.4/10

9.6/10

User Ratings

Based on verified Spotsaas reviews

4.9

(38)

4.2

(53)

Best Company Size

50-500 employeesMedium to Large Enterprises
50-500 employeesMedium to large businesses
1-100 employeesMedium Business
1-50 employeesMedium Business
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Zuper

  • Streamlined Workflow Management: Zuper empowers teams by simplifying task assignment and project tracking, allowing managers to focus on strategic initiatives while ensuring that everyone stays aligned and productive.
  • Enhanced Communication: With Zuper's integrated messaging and collaboration features, administrators can foster a more connected work environment, breaking down silos and promoting real-time updates across departments.
  • Data-Driven Insights: Executives can leverage Zuper’s robust analytics tools to gain actionable insights into team performance and project outcomes, enabling informed decision-making that drives business growth.

Fieldd

  • Streamlined Operations: Fieldd simplifies your field service management, allowing your team to focus on delivering exceptional customer service rather than getting bogged down by administrative tasks.
  • Real-Time Tracking: With Fieldd, you can monitor your team's location and job status in real-time. This feature not only enhances accountability but also ensures you can respond quickly to any unexpected changes or emergencies.
  • Enhanced Communication: By facilitating seamless communication between field technicians and the back office, Fieldd minimizes misunderstandings and helps everyone stay on the same page, ultimately boosting productivity.

Service Fusion

  • Streamlined Operations: Service Fusion simplifies service management, allowing your team to efficiently schedule jobs, track progress, and manage customer communications—all from one intuitive platform. You’ll notice a significant reduction in administrative overhead.
  • Real-Time Insights: Gain access to powerful reporting tools that provide real-time insights into your business operations. With this data at your fingertips, you can make informed decisions that enhance productivity and drive growth.
  • Improved Customer Experience: By utilizing Service Fusion’s automated notifications and customer portal, you can keep clients informed throughout their service journey. This proactive communication fosters trust and satisfaction, leading to increased customer loyalty.

Housecall Pro

  • Streamlined Scheduling: Housecall Pro empowers managers to effortlessly schedule appointments, reducing double bookings and ensuring that your team’s time is optimized. You’ll appreciate how easy it is to keep track of your technicians' availability in real-time.
  • Increased Customer Satisfaction: With automated reminders and follow-ups, Housecall Pro helps you maintain clear communication with clients. This proactive approach not only enhances customer experience but also fosters loyalty and repeat business.
  • Robust Reporting Tools: Executives can leverage comprehensive reporting features to gain valuable insights into business performance. You’ll find it easier to identify trends, track revenue, and make informed decisions for future growth.
Best fit

Best fit

Zuper

  • 50 to 500 employees.
  • Specific industries include Martech, SaaS, Consulting, and Revtech.
  • Typical users are Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators.

Fieldd

  • 50 to 500 employees
  • Sales Automation, SaaS, and Consulting
  • Sales Managers, Account Executives, and Business Development Representatives

Service Fusion

  • 1 to 100 employees
  • Field Service Management, Home Services, HVAC, Plumbing, Electrical, and Landscaping
  • Service Managers, Dispatchers, Technicians, Operations Managers, and Business Owners

Housecall Pro

  • 1-50 employees
  • Home service industries, such as plumbing, HVAC, electrical, landscaping, and cleaning services.
  • Field technicians, service managers, business owners, and dispatch coordinators.
Watchouts

Reasons buyers look elsewhere

Zuper

  • Users may seek alternatives to Zuper if they require a more tailored solution that aligns with specific business needs, as Zuper's features may not fully address every unique requirement or industry standard.
  • Some users might find Zuper's pricing structure less competitive compared to other platforms, prompting them to explore options that offer better value or more flexible pricing plans suited to their budget.
  • If users experience performance issues or lack of integration with existing tools, they may consider alternatives that provide smoother functionality and seamless compatibility with their current systems for improved efficiency.

Fieldd

  • Users may seek alternatives to Fieldd if they require more advanced customization options that cater specifically to their unique business processes, allowing for a more tailored user experience.
  • Organizations with budget constraints might explore other solutions that offer similar functionalities at a lower price point, ensuring they get the best value for their investment.
  • If users encounter integration challenges with existing tools or platforms, they may look for alternatives that provide better compatibility and seamless connectivity with their current systems.

Service Fusion

  • Users may seek alternatives to Service Fusion for various reasons, including the need for more specialized features tailored to their specific industry or business model, which may not be fully addressed by Service Fusion.
  • Cost considerations can drive users to explore other options, especially if they find more affordable solutions that offer comparable functionalities without compromising service quality.
  • Some users might experience limitations in customer support or user experience with Service Fusion, prompting them to look for alternatives that prioritize responsive assistance and intuitive interfaces.

Housecall Pro

  • Users may seek alternatives to Housecall Pro for reasons such as needing more advanced features, which can enhance their workflow and improve efficiency in managing service-based businesses.
  • Cost considerations often drive users to explore other options, especially if they find comparable services that fit their budget better.
  • Some users might require specific integrations with other software tools, prompting them to look for alternatives that offer seamless compatibility with their existing systems.

Software Demo

Demo

No software demo available

Zuper has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

No software demo available

Fieldd has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Need a second opinion?

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Zuper, Fieldd, Service Fusion and Housecall Pro Compare on Features?

Total Features

10 Features

11 Features

28 Features

24 Features

Unique Features

No unique features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Zuper, Fieldd, Service Fusion and Housecall Pro on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

          Starting From

          • Not Available
          • $49
          • $192 , yearly
          • $59 , yearly

          Pricing Plans

          • Not Available
          • Not Available
          • Starter

            $225

            /month

            • Includes:

            • Customer Management

            • Estimates & Jobs

            Show more +

          • Plus

            $350

            /month

            • Includes Everything in Starter; and:

            • Job Photo Uploads

            • Inventory Management

            Show more +

          • Pro

            $575

            /month

            • Includes Everything in Starter & Plus; and:

            • Open API Integration

            • Custom Documents

            Show more +

          • Basic

            $79

            /month

            • Credit card rates as low as 2.59%

            • Drag & drop scheduling

            • Real-time dispatching

            Show more +

          • Essentials

            $189

            /month

            • All Basic features

            • QuickBooks integration

            • Detailed job & estimate reporting

            Show more +

          • MAX

            Custom

            • All Essentials features

            • Advanced reporting

            • Integrate data via open API

            Show more +

          Pricing Page

          Pricing information not available

          Fieldd pricing
          Service Fusion pricingHousecall Pro pricing

          Other Details

          Organization Types supported

          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Mobile - iOS
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Mobile - iOS
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Mobile - iOS
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Mobile - iOS
          • Installed - Mac
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Not Available
          • Available
          • Available
          • Not Available
          Get help choosing
          Get help choosing

          Security & Compliance

          Certifications, data handling, and security controls for IT and compliance evaluators.

          SOC 2

          HIPAA

          ✗ No

          GDPR

          ✓ Yes

          Single Sign-On (SSO)

          ✓ Yes

          Multi-Factor Auth (MFA)

          ✓ Yes

          Data Encryption

          ✓ Yes

          Audit Logs

          ✓ Yes

          Data Residency

          🇺🇸 US
          🇺🇸 US

          Zuper vs Fieldd vs Service Fusion User Reviews & Rating Comparison

          User Ratings

          No reviews available for the product

          Rating Distribution

          23

          2

          0

          0

          1

          1

          0

          0

          0

          0

          37

          14

          4

          1

          0

          268

          38

          13

          4

          15

          Spotsaas Editor’s POV generated by AI

          Buyer sentiment

          Users overwhelmingly praise Zuper for its integration capabilities, workflow efficiency, and excellent customer support, though some note incomplete features and integration issues.

          What buyers like

          • Ease of integration
          • Workflow streamlining
          • Customer support quality

          Common complaints

          • Lack of pricing transparency
          • Integration and technical complexity

          Buyer sentiment

          Insufficient user rating and review data to determine overall sentiment.

          What buyers like

          • Ease of use
          • Real-time tracking
          • Communication enhancement

          Common complaints

          • Pricing transparency
          • Customization limitations

          Buyer sentiment

          Overall positive sentiment highlights ease of use and operational efficiency, tempered by mobile app limitations and connectivity challenges.

          What buyers like

          • Ease of use
          • Streamlined scheduling and dispatching
          • Real-time communication and notifications

          Common complaints

          • Mobile app limitations
          • Connectivity and performance issues

          Buyer sentiment

          Overall, users express strong satisfaction with Housecall Pro’s ease of use, scheduling efficiency, and invoicing capabilities, while noting some limitations in advanced features and integrations.

          What buyers like

          • Ease of use
          • Scheduling and dispatching efficiency
          • Customer communication automation

          Common complaints

          • Limited third-party integrations
          • Complexity of advanced features without support

          Pros and Cons

          • Seamless app integration and streamlined workflow saving time

          • Efficient field work management with clear task assignment and tracking

          • Scalable dispatching adaptable via APIs and Zapier connections

          • Pricing details are not clearly disclosed publicly

          • Some features require developer intervention or technical knowledge

          • Real-time tracking of technicians and job status

          • Streamlined scheduling and dispatch operations

          • Enhanced communication between field and office teams

          • Lack of publicly available pricing information

          • Potentially limited customization options

          • Streamlined scheduling and dispatching improving operational efficiency

          • User-friendly interface with customizable invoices and integrated customer data

          • Real-time updates and notifications enhancing communication between techs and customers

          • Mobile app limitations, including inability to email invoices on mobile devices

          • Connectivity issues during peak hours and in low coverage areas impacting mobile usability

          • Streamlined scheduling and invoicing processes that improve operational efficiency

          • User-friendly interface that reduces learning curve for technicians and office staff

          • Automated customer communication features like reminders and follow-ups enhancing customer satisfaction

          • Challenges with advanced features and navigation without adequate training or support

          • Limited integration options with third-party applications restricting scalability

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          List of Customers

          Customers

          Vodafone

          Vodafone

          Denso

          Denso

          IKEA

          IKEA

          No Customers information available.

          Acca

          Acca

          PHCC

          PHCC

          Service Roundtable

          Service Roundtable

          No Customers information available.

          Media and Screenshots

          Screenshots

          Zuper screenshot

          11 Screenshots

          Fieldd screenshot

          5 Screenshots

          Videos

          No videos available.

          No videos available.

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          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

          Frequently asked questions

          Which is better, Zuper or Fieldd?
          Zuper edges out the other on user ratings (4.9 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
          Do Zuper and Fieldd offer a free trial?
          Yes, both Zuper and Fieldd offer a free trial.
          What is the starting price of Zuper vs Fieldd?
          Zuper starts at Contact for pricing. Fieldd starts at $49 /Month.
          What are the top alternatives to Zuper?
          Top alternatives to Zuper include Service Fusion, Housecall Pro, Smart Service, FieldEZ, Fieldd.
          What are the top alternatives to Fieldd?
          Top alternatives to Fieldd include Service Fusion, Housecall Pro, Smart Service, ServiceTitan, Jobber.

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