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Zultys MXIE vs JustCall Comparison

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Zultys MXIE

3.9(53 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Zultys Contact Center Operations Software offers innovative features that bring benefits to the business and helps user to stay ahead of competition. With enhanced analytics, mobility, adaptability, and many other capabi…

JustCall

4.5(342 reviews)

Starting at $20 /User/Month

  • Large Enterprises
  • Medium Business

The JustCall family of contact center software solutions provides everything needed to gain more insight into all aspects of the business, including systems integration, reporting, workforce management and analytics. Its…

JustCall leads on user satisfaction with a 4.5-star rating across 342 reviews.

Zultys MXIE vs JustCall — at a glance

FeatureZultys MXIEJustCall
Rating3.9 / 54.5 / 5
Reviews53342
Starting priceContact for pricing$20 /User/Month
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryContact Center Operations SoftwareContact Center Operations Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailable
Support modesBusiness Hours24/7 (Live rep), Business Hours, Online
CertificationsSOC 2, HIPAA, GDPR
Data residencyUSGlobal

Key differences between Zultys MXIE and JustCall

  • Pricing: JustCall starts at $20 /User/Month. Zultys MXIE pricing is not publicly listed.
  • User satisfaction: JustCall scores higher with a 4.5-star average.
  • Deployment: Zultys MXIE supports SaaS/Web/Cloud; JustCall supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Zultys MXIE vs JustCall — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Contact Center Operations Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Zultys MXIE - Contact Center Operations Software
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JustCall - Contact Center Operations Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

Zultys MXIE

Best for

Large Enterprises, Medium Business, Small Business

JustCall

Best for mid-to-large contact centers needing unified operations and real-time analytics.

Choose if
  • You manage a contact center with 50+ employees requiring integrated workforce management and reporting.
  • You need quick setup with easy access to real-time agent performance and trend insights.
  • You want a single platform combining systems integration, analytics, and contact center operations.
Consider alternatives if
  • You are a freelancer or solo operator without a dedicated support team.
  • Your team is very small or requires a simple, low-complexity solution.

Zultys MXIE typically suits Large Enterprises and Medium Business. JustCall tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Zultys Contact Center Operations Software offers innovative features that bring benefits to the business and helps user to stay ahead of competition. With enhanced analytics, mobility, ... Read More about Zultys MXIE

The JustCall family of contact center software solutions provides everything needed to gain more insight into all aspects of the business, including systems integration, reporting, ... Read More about JustCall

Entry Level Pricing

  • Not Available
  • Starts from $20 , Billed Yearly

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

3.9

(53)

Best Company Size

51-500 employees500+ employees
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Software Demo

Demo

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Compare Zultys MXIE and JustCall on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $20 , Billed Yearly

      Pricing Plans

      • Not Available
      • Standard

        • 1 local or toll-free number included

        • Call Tracking

        • Call Recording

        Show more +

      • Premium

        • Includes features of Standard Plan, plus

        • Auto Dialer

        • SMS Bots

        Show more +

      • Enterprise

        • Includes features of Premium plan, plus

        • Dedicated account manager

        • Priority Support on all channels

        Show more +

      Pricing Page

      Pricing information not available

      JustCall pricing

      Other Details

      Organization Types supported

      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes

      GDPR

      ✓ Yes

      ISO 27001

      ✗ No

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      Zultys MXIE User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      13

      9

      5

      0

      1

      84

      12

      0

      0

      1

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is mixed to positive across 28 reviews, with clear strengths and a few common watchouts.

      What buyers like

      • Innovative features
      • Enhanced analytics
      • Mobile capabilities

      Common complaints

      • Learning curve for new users
      • Limited integrations
      • Pricing may be high

      Buyer sentiment

      Buyers generally appreciate the platform’s comprehensive features and ease of use but note concerns around pricing transparency and suitability for smaller teams.

      What buyers like

      • Ease of use
      • Real-time analytics
      • Integration capabilities

      Common complaints

      • Pricing transparency
      • Complexity for small teams

      Pros and Cons

      • Innovative features enhance operational efficiency.

      • Strong analytics capabilities provide valuable insights.

      • May require training for effective use.

      • Integration options are limited.

      • Unified platform integrating systems, reporting, workforce management, and analytics

      • Real-time agent performance analysis with trend identification

      • Easy to get up and running quickly

      • Pricing not publicly disclosed, requiring sales engagement

      • May be complex for very small teams or simple use cases

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      No screenshots available.

      Click To Call in your CRM and Helpdesk screenshot

      4 Screenshots

      Videos

      video-0

      3 Videos

      video-0

      3 Videos

      Top Alternatives to Zultys MXIE and JustCall in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Zultys MXIE or JustCall?
      JustCall edges out the other on user ratings (4.5 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Zultys MXIE and JustCall offer a free trial?
      Neither Zultys MXIE nor JustCall currently lists a free trial.
      What is the starting price of Zultys MXIE vs JustCall?
      Zultys MXIE starts at Contact for pricing. JustCall starts at $20 /User/Month.
      What are the top alternatives to Zultys MXIE?
      Top alternatives to Zultys MXIE include uContact, ZIWO, NICE inContact CXone, 3CX, ice Contact Center.
      What are the top alternatives to JustCall?
      Top alternatives to JustCall include CloudTalk, Call Center Studio, Aircall, Dialpad Contact Center, VCC Live.

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