Zendesk Support discussions

we're a small startup with just 5 people handling customer inquiries. is zendesk support too complex for our needs?

i'm curious about how ticket management functions in zendesk support. can anyone give me a rundown on that?

we’re using a few other tools for our workflow. does zendesk support integrate well with other platforms?

i saw there's a free trial for zendesk support, but what features are available compared to a paid subscription?

i’m interested in using zendesk support for customer satisfaction surveys. how does that aspect work?

i want our support portal to reflect our brand. does zendesk support allow for any customization in branding?

i’m considering setting up community forums with zendesk support, but i’d love to hear about the pros and cons from others who’ve done it.