Guest User· asked about 6 months ago
How does feedback tracking work?
i’m interested in using zendesk support for customer satisfaction surveys. how does that aspect work?
11 Upvotes1 answer
1 Answer
Product Researcher
zendesk support includes in-app surveys that allow you to gather feedback on customer satisfaction. you can set these up to trigger after ticket resolutions, helping you track and assess customer satisfaction over time.
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