Pinned by SpotsaasGuest User· asked about 3 months ago
Is zendesk support overkill for a small team?
we're a small startup with just 5 people handling customer inquiries. is zendesk support too complex for our needs?
12 Upvotes1 answer
1 Answer
Product Researcher
depends on your use case. while Zendesk Support is designed for organizations of all sizes, its extensive features might be more than what a small team needs. if you're mainly managing a few customer requests, you might find simpler solutions more fitting.
6