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Microsoft Kaizala - Business Instant Messaging Software

Microsoft Kaizala Review: Is It The Right Business Instant Messaging Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

Free Plan Available

SOC 2
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What is Microsoft Kaizala?

Microsoft Kaizala is a secure, efficient messaging and work management solution that enables seamless collaboration between an organization's employees and partners. The customizable chat interface allows users to communicate through media messaging, voice, and video calls. With Kaizala, staff gain access to a range of integrated tools for task management, data collection, analysis and more. Furthermore, building flexible groups to connect to millions in a secure fashion can be done easily. Signing up via phone number allows users to engage with

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

SOC 2
  • SSO & MFA supported

  • Data residency:Global

Platform

  • Web + mobile app (iOS & Android)

Microsoft Kaizala Software Demo

Microsoft Kaizala was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider Microsoft Kaizala

Team types
Large Enterprises, Medium Business

Why teams choose Microsoft Kaizala

  • Seamless integration with Microsoft tools enhances productivity.

  • Customizable interface allows for tailored communication.

  • Robust task management features streamline workflows.

Is Microsoft Kaizala right for you?

What buyers should know before shortlisting Microsoft Kaizala

Microsoft Kaizala offers a comprehensive messaging and work management solution for organizations. Its integration with Microsoft tools enhances collaboration and task management.

Pros and cons

Microsoft Kaizala pros and cons

  • Microsoft Kaizala pros
  • Seamless integration with Microsoft tools enhances productivity.

  • Customizable interface allows for tailored communication.

  • Robust task management features streamline workflows.

  • Microsoft Kaizala cons
  • May require training for effective use.

  • Limited appeal outside Microsoft ecosystem.

4.2/5 rating
83 verified reviews
Free plan available

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See how it stacks up

Compare Microsoft Kaizala side-by-side with top Business Instant Messaging Software alternatives.

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Glip
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+6 more
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Microsoft Kaizala reviews and ratings

Buyer sentiment

Buyer sentiment is positive across 83 reviews, with strong overall satisfaction.

What buyers like

  • Customizable chat interface
  • Integrated task management
  • Media messaging support

Common complaints

  • Complex for new users
  • Limited offline capabilities
  • Requires Microsoft ecosystem

4.2

Very Good

Based on 51 ratings & 83 reviews

Rating Distribution

Excellent

(52)

Very Good

(28)

Good

(2)

Poor

(0)

Poor

(1)

What users are saying

SB

Sarah B

01/04/24

3.5 out of 5

"Kaizala isn't all that bad."

What do you like best about Kaizala? I like how easy it is to use, even people who have little to no experience using chat to communicate with others ...

Read more

SB

Sarah B

01/04/24

3.5 out of 5

"Kaizala isn't all that bad."

What do you like best about Kaizala? I like how easy it is to use, even people who have little to no experience using chat to communicate with others ...

Read more

AY

Amar Y

12/18/23

5 out of 5

"Best Apps for Communication"

What do you like best about Kaizala? Kaizala is best communication solutions for organizations and for personal usages. It's easy to use and user ...

Read more

AV

Abhishek V

12/12/23

5 out of 5

"Best app to make calls instantly anywhere"

What do you like best about Kaizala? It is secure and easy to use. I would say it is good for work management as it allows users and organizations to ...

Read more

LD

Loraine D

12/05/23

3.5 out of 5

"Excellent platform for business communication."

What do you like best about Kaizala? One of the things that I like about it is how simple it is to use; even those who have very little to no prior ...

Read more

LD

Loraine D

12/05/23

3.5 out of 5

"Excellent platform for business communication."

What do you like best about Kaizala? One of the things that I like about it is how simple it is to use; even those who have very little to no prior ...

Read more

Security & Compliance

Microsoft Kaizala security and data handling

Key compliance certifications and security features for IT and security teams evaluating Microsoft Kaizala.

Certifications

SOC 2✓ Certified
HIPAA✗ Not certified

Security features

Single Sign-On (SSO)✓ Yes
Multi-Factor Authentication✓ Yes
Data Encryption✓ Yes
Audit Logs✓ Yes

Developer & data

Data residency
🌐

Alternatives to Microsoft Kaizala

Unleash your team's potential with ...

8.4

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Very Good

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Very Good

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Connect and collaborate with ease.

Very Good

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Collaborate seamlessly and securely ...

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Effortless collaboration, anytime, ...

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Streamline your business with ...

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Streamline, collaborate, and ...

Compare Microsoft Kaizala vs Takle

Effortless teamwork, powered by Brosix.

Very Good

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Help & Contact

Microsoft Kaizala Support Options

Customer ServiceBusiness HoursOnline
LocationRedmond, Washington

Connect with Microsoft Kaizala

Frequently Asked Questions About Microsoft Kaizala

Common questions buyers ask before choosing Microsoft Kaizala.

Buyers commonly note the following limitations of Microsoft Kaizala: May require training for effective use.; Limited appeal outside Microsoft ecosystem..

Some top alternatives to Microsoft Kaizala includes mi.team, Glip, Output Messenger, ChatWork and Brosix.

Microsoft Kaizala offers Freemium pricing model

We don't have information regarding integrations of the Microsoft Kaizala as of now.

The starting price is not disclosed by Microsoft Kaizala. You can visit Microsoft Kaizala pricing page to get the latest pricing.

Ready to try it?

Get started with Microsoft Kaizala

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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