Voxbone Review: Is It The Right Cloud Communication Platforms For Your Team?
Best for SMB teams · Mid-market · Enterprise
GDPRVoxbone offers custom pricing plan
Overview
Pricing
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
What is Voxbone?
Voxbone creates innovative Cloud Communication platforms addressing the needs of large enterprises, small businesses and service providers. Voxbone's SIP Trunks, Virtual Numbers & Call Center features enable our customers to communicate effectively and efficiently with their customers, providing full control and flexibility in managing their communication.
Pricing
Voxbone offers custom pricing plan
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
GDPRData residency:Global
Voxbone Software Demo
Voxbone was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Voxbone
- Use cases
- Telecommunications providers, Customer support centers, Enterprises with global communication needs
- Team types
- IT and network operations teams, Customer service managers
- Company size
- 51-500 employees, 500+ employees
- Workflow style
- Flexible and configurable
- Setup complexity
- Medium
Why teams choose Voxbone
Global reach with virtual numbers and SIP trunking
Flexibility and control over communication infrastructure
Reliable call center integration features
Is Voxbone right for you?
Best for enterprises needing global SIP trunking and virtual number solutions.
Choose Voxbone if
- You require extensive global reach with virtual numbers and SIP trunking.
- Your team needs flexible, configurable control over telephony infrastructure.
- You operate a call center needing reliable integration features.
Consider alternatives if
- You are a small business with minimal telephony needs and limited IT resources.
- You need transparent, straightforward pricing without requiring technical setup.
What buyers should know before shortlisting Voxbone
Voxbone provides innovative cloud communication solutions tailored for various business sizes. Its SIP trunking and call center features are particularly beneficial for larger enterprises, though setup may require technical expertise.
Voxbone pros and cons
- Voxbone pros
Global reach with virtual numbers and SIP trunking
Flexibility and control over communication infrastructure
Reliable call center integration features
- Voxbone cons
Pricing is not publicly disclosed and requires quotation
May require technical expertise to configure and manage
Ready to try it?
Get started with Voxbone
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare Voxbone side-by-side with top Cloud Communication Platforms alternatives.
What is the pricing of Voxbone?
Voxbone uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
Voxbone reviews and ratings
Buyer sentiment
Buyers generally appreciate Voxbone's global communication capabilities and flexibility, though some note challenges with pricing transparency and setup complexity.
What buyers like
- Global coverage
- Flexibility in communication management
- Reliable call center features
Common complaints
- Lack of pricing transparency
- Complex setup process
What users are saying
AI
Administrator in Information Technology and Services
05/26/20
Very good partner
What do you like best? Voxbone has got very good support and web-portal What do you dislike? We didn't meet any problems in dealing with Voxbone ...
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TB
Tobias B
05/26/20
VoIP like it should be
What do you like best? Great coverage with a local presence, ease of use, modern portal, and API. What do you dislike? Coverage could be even ...
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AI
Administrator in Telecommunications
04/28/20
VoxBone - this simply works.
What do you like best? Not a single ticket missed. Every case is resolved in timely manner, the worst time is - end of current business day, some, ...
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AI
Administrator in Information Technology and Services
02/03/20
Excellent solution but a bit pricey
What do you like best? The self service portal is available any time What do you dislike? Pricing models not flexible enough therefore a bit ...
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DS
Darya S
01/21/20
Increasing the price of Sip Trunk zone A by 187% in 7 days.
What do you like best? Interface of tool is nice and easy to use although the support is slow. What do you dislike? Commercially, they behave ...
Read more
ES
Executive Sponsor in Information Technology and Services
11/22/19
Great enabler for UCaaS and CCaaS vendors
What do you like best? Voxbones 2 way voice connectivity is a game changer in the industry. Before this, real enterprise class SIP Trunking was only ...
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Voxbone security and data handling
Key compliance certifications and security features for IT and security teams evaluating Voxbone.
Certifications
Developer & data
Alternatives to Voxbone
Voxbone Support Options
Frequently Asked Questions About Voxbone
Common questions buyers ask before choosing Voxbone.
Voxbone is a strong fit if: You require extensive global reach with virtual numbers and SIP trunking.; Your team needs flexible, configurable control over telephony infrastructure.. Consider alternatives if: You are a small business with minimal telephony needs and limited IT resources.; You need transparent, straightforward pricing without requiring technical setup..
Buyers commonly note the following limitations of Voxbone: Pricing is not publicly disclosed and requires quotation; May require technical expertise to configure and manage; Limited information on small business-specific features.
Some top alternatives to Voxbone includes CometChat, CloudTalk, Twilio Flex, MessageBird and CloudPhone.
Voxbone offers Subscription, Quotation Based pricing models
The starting price is not disclosed by Voxbone. You can visit Voxbone pricing page to get the latest pricing.
Ready to try it?
Get started with Voxbone
Get connected with the team for a personalised demo.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].