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VICIdial - Contact Center Operations Software

VICIdial Alternatives with Better Features

Efficiently manage contact centers with VICIdial.

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Trusted by 254,745+ software buyers annually.

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Alternatives of VICIdial with

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VICIdial rating: 4.45 alternatives foundBuyers compare 3–5 alternatives before deciding.

Showing 1-5 out of 5

Top rated

List of the Top VICIdial alternatives as of June 2026

Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

8.1

Spot Score

Dialer360 - Call Center Software

Dialer360

Streamline your contacts and communication effortlessly.

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3.8

(1)

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✦ Editor’s Pick

What is Dialer360?

The Dialer360 software allows you to maintain your all of your contacts, dialing groups and any other custom information in a central location. It also includes a customizable Web phone that can be viewed through any web browser to make calls or send emails directly from the site. Additionally, ...

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Common Features

No common features

Unique Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 4 more

Pricing

Free Trial available, Try Now

8.4

Spot Score

HoduCC - Call Center Software

HoduCC

Efficient cloud contact centers with advanced multimedia capabilities.

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3.8

(1)

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What is HoduCC?

HoduCC - The call center software for Cloud Contact Centers, hosted in the cloud, including customer web chat, live chat.  HoduCC software can provide automated live chat with first line of support agents, in combination with advanced multimedia (web voice and video) call handling.  Call ...

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Common Features

No common features

Unique Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 6 more

Pricing

Free Trial available

HoduCC offers custom pricing plan

8.9

Spot Score

Call Center Studio - Call Center Software

Call Center Studio

Streamline your call center operations with ease.

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4.7

(80)

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⭐ Higher rated than VICIdial

What is Call Center Studio?

The Call Center Studio software suite offers a complete call center solution that features CRM, ACD, real-time interactive voice response (IVR), and predictive dialing. Also included is a built-in reporting module for detailed analysis of all call center trends and statistics.

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Common Features

No common features

Unique Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 7 more

Pricing

Free Trial available, Try Now

Call Center Studio offers custom pricing plan

Vonage Contact Center - Contact Center Operations Software

Vonage Contact Center

Revolutionize your customer service experience with Vonage Contact Center.

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3.3

(70)

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What is Vonage Contact Center?

Vonage Contact Center is a powerful multichannel contact center operations software with sophisticated routing logic and built-in statistics, designed to boost the customer service effectiveness. Designed to compete with the most advanced enterprise contact center software products, Vonage ...

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Common Features

No common features

Unique Features

  • Multi-Channel Communication

  • IVR Support

  • Call Recording

+ 4 more

Pricing

Vonage Contact Center offers custom pricing plan

9.1

Spot Score

Freshdesk Contact Center (Formerly Freshcaller) - Call Center Software

Freshdesk Contact Center (Formerly Freshcaller)

Streamline customer service and boost sales effortlessly.

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Free plan available

What is Freshdesk Contact Center (Formerly Freshcaller)?

Freshdesk Contact Center is the ideal call center application for startups, enabling effortless customer service and sales. This cloud-based solution can be easily operational with no more than an internet connection and a web browser. Buy local phone numbers, mask your current number, and ...

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Common Features

No common features

Unique Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 4 more

Pricing

Free Trial available

Starts from $15/User/Month when Billed Yearly, also offers free forever plan

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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