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Verint Speech Analytics - Speech Analytics Software

Top 10 Verint Speech Analytics Alternatives 2026

Empower your contact center with data-driven insights.

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User Ratings

Trusted by 2M+ software buyers annually.

Main Features

  • API Access Management
  • Audio
  • CRM
  • Call Monitoring

Pricing

  • Verint Speech Analytics offers custom pricing plan

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Verint Speech Analytics is a Speech Analytics Software platform with a user rating of 4.5★ based on 30 reviews. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Speech Analytics Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.

Verint Speech Analytics vs Top Alternatives at a Glance

Side-by-side comparison of pricing, user rating, and free trial availability to help you decide faster.

ToolBest ForPricingRatingFree Option
Verint Speech Analytics CurrentSpeech Analytics SoftwareCustom pricing4.5 ★✗ No
Enthu.aiSpeech Analytics Software$454.9 ★✓ Yes
Observe.AISpeech Analytics SoftwareCustom pricing4.6 ★✗ No
CallMiner EurekaSpeech Analytics SoftwareCustom pricing4.6 ★✗ No
TethrSpeech Analytics SoftwareCustom pricing4.5 ★✗ No
VoycSpeech Analytics SoftwareCustom pricing4.4 ★✗ No

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Verint Speech Analytics rating: 4.5 ★10 alternatives found

Showing 1-10 out of 10

Top rated

List of the Top Verint Speech Analytics alternatives as of October 2026

Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

Enthu.ai - Speech Analytics Software

Enthu.ai — from $45 · 4.89★

Turning conversations into valuable insights.

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4.9

(37)

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✦ Editor’s Pick⭐ Higher rated than Verint Speech Analytics

What is Enthu.ai?

.Enthu.ai, a powerful conversation intelligence software, utilizes artificial intelligence to provide businesses with valuable insights into their customer conversations. By monitoring 100% of phone and video conversations, Enthu.ai helps drive revenue, improve operational efficiency, and ...

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What reviewers like about Enthu.ai

  • AI-driven insights
  • Monitors all conversations
  • Identifies compliance issues

Where Enthu.ai falls short

  • Requires data privacy considerations
  • May need integration with other tools
  • Limited to conversation analysis

Common Features

  • Call Monitoring

  • Speech to Text

  • Compliance Management

+ 2 more

Unique Features

  • Artificial Intelligence

  • Dashboard

  • Reporting

Pricing

Free Trial available, Try Now

Starts from $45/User/Month

Observe.AI - Speech Analytics Software

Observe.AI — 4.63★

Power up your contact center with AI efficiency.

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⭐ Higher rated than Verint Speech Analytics

What is Observe.AI?

Boost efficiency with Observe.AI- the ultimate AI-powered platform for contact centers. Revolutionizing the industry, it incorporates cutting-edge AI technology in customer interactions, enhancing agent performance and automating mundane tasks to boost profitability and retention. Experience ...

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What reviewers like about Observe.AI

  • Breaks down call aspects for coaching and meeting preparation.
  • Advanced intelligence for call analysis, including specific word searches.
  • User-friendly interface that is easy to navigate and share data.

Where Observe.AI falls short

  • System still needs to recognize Spanish for broader customer coverage.
  • Training AI can be time-consuming before full functionality.
  • Challenges in recording calls promptly, preference for instant recordings.

Common Features

  • Speech to Text

  • Call Recording

  • Call Monitoring

+ 2 more

Unique Features

  • Auditing

  • AI Assistant

  • Real Time Analytics

Pricing

Observe.AI offers custom pricing plan

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CallMiner Eureka - Speech Analytics Software

CallMiner Eureka — 4.62★

Unleash AI-powered insights and optimize customer engagement.

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⭐ Higher rated than Verint Speech Analytics

What is CallMiner Eureka?

CallMiner Eureka is an advanced AI and machine learning-powered platform for speech analysis and customer engagement. It effortlessly captures, transcribes, and analyzes all customer interactions with its cloud-based technology. It also provides advanced features such as sentiment and dialog ...

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What reviewers like about CallMiner Eureka

  • Advanced speech analysis
  • Captures customer interactions
  • Sentiment analysis

Where CallMiner Eureka falls short

  • Complex setup
  • Requires training for effective use
  • May not suit small businesses

Common Features

  • Speech to Text

  • Call Recording

  • Call Monitoring

+ 1 more

Unique Features

  • Artificial Intelligence

  • Data Analysis

  • Privacy Control

+ 1 more

Pricing

CallMiner Eureka offers custom pricing plan

Tethr - Speech Analytics Software

Tethr — 4.54★

Unlock the voice of your customers with AI.

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4.5

(75)

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⭐ Higher rated than Verint Speech Analytics

What is Tethr?

Tethr is a cutting-edge Communications Intelligence Platform powered by AI. It offers valuable insights to top enterprises that prioritize the Voice of the Customer. Tethr prioritizes data safety and adheres to a wide range of global standards and regulations such as ISO, NIST, PCI, HIPAA, and ...

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What reviewers like about Tethr

  • Delivers quick insights from large call data sets.
  • Platform requires limited training, with a supportive onboarding team.
  • Customizable reports, dashboards, and filtering options.

Where Tethr falls short

  • Search functionality requires specific queries to return useful results.
  • Limited Marketplace options for additional apps and connectors.
  • The breadth of features and customizations can be overwhelming without adequate support.

Common Features

  • Compliance Management

  • Speech to Text

  • Call Monitoring

Unique Features

  • Artificial Intelligence

  • Data Analysis

Pricing

Tethr offers custom pricing plan

Voyc - Speech Analytics Software

Voyc — 4.4★

Advanced AI-driven speech analytics for ultimate efficiency.

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4.4

(21)

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What is Voyc?

Voyc, a cutting-edge speech analytics software powered by AI, is the ultimate solution for regulated organizations. It enables them to effortlessly monitor 100% of their contact center conversations, resulting in improved operational efficiency, quick detection of complaints, identification of ...

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What reviewers like about Voyc

  • Customer-centric approach, willingness to go the extra mile for clients.
  • User-friendly interface, simple script building, and accurate call grading.
  • Supportive team that listens to customer feedback and continuously improves the offering.

Where Voyc falls short

  • Need for improvements in call organization (e.g., sorting calls into folders).
  • Inaccuracies in transcript, occasional system slowness, and limited feature development speed.
  • Challenges in accurately grading calls in different languages and tracking graded calls.

Common Features

  • Call Monitoring

  • Compliance Management

  • Speech to Text

Unique Features

  • Monitoring

  • Artificial Intelligence

Pricing

Voyc offers custom pricing plan

VoiceBase - Speech Analytics Software

VoiceBase — 5★

Unleash the power of voice with AI.

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5.0

(1)

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⭐ Higher rated than Verint Speech Analytics

What is VoiceBase?

VoiceBase is an advanced speech analytics tool designed to help businesses make sense of their customer interactions data. Powered by artificial intelligence, this software can accurately detect customer sentiments in their voices. With the use of Intelligence and Natural Language Processing ...

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What reviewers like about VoiceBase

  • AI-driven sentiment detection
  • Transcribes speech to text
  • Converts unstructured data

Where VoiceBase falls short

  • May require technical expertise
  • Limited to speech data
  • Integration challenges with existing systems

Common Features

  • Speech to Text

  • Audio

  • Predictive Analytics

Unique Features

  • Artificial Intelligence

  • Privacy Control

  • Data Analysis

+ 1 more

Pricing

VoiceBase offers custom pricing plan

Awaken Conversations - Speech Analytics Software

Awaken Conversations — 4.75★

Transform conversations into customer satisfaction.

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4.8

(4)

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⭐ Higher rated than Verint Speech Analytics

What is Awaken Conversations?

Awaken Conversations is a powerful platform that helps client companies analyze their customer conversations and queries. Through its advanced analytics, it can identify even the smallest details of each call, giving insight into customer needs and emotions. By using speech and voice analytics, ...

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What reviewers like about Awaken Conversations

  • Detailed conversation analysis
  • Identifies customer emotions
  • Improves retention rates

Where Awaken Conversations falls short

  • May require user training
  • Limited to specific industries
  • Potentially high costs

Common Features

  • Speech to Text

  • Call Monitoring

Unique Features

  • Data Analysis

  • Artificial Intelligence

Pricing

Free Trial available

Awaken Conversations offers custom pricing plan

CallZen

CallZen — 4.83★

Transforming customer service with AI-driven insights.

Try for Free

4.8

(3)

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⭐ Higher rated than Verint Speech AnalyticsFree plan available

What is CallZen?

CallZen is an AI contact center platform that transcribes and analyzes agent-customer interactions across calls, chats, and emails. Its ML engine handles multilingual conversations, identifies speakers, captures sentiment, and flags key entities, then integrates with CRM systems, auto dialers, ...

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Common Features

  • Speech to Text

  • Call Monitoring

Unique Features

  • Artificial Intelligence

  • Multi-language Support

  • Data Analysis

Pricing

CallZen offers custom pricing plan

Castel Explore - Speech Analytics Software

Castel Explore

Enhance CX and streamline performance with Castel Explore.

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What is Castel Explore?

Castel Explore is an advanced software designed to enhance your contact center's customer experience and performance. It offers transcribed speech analytics to accurately document client interactions and streamline the post-call review process. Its user-friendly post-call evaluation feature ...

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What reviewers like about Castel Explore

  • Post-call evaluation features
  • Automated voice transcription
  • User-friendly interface

Where Castel Explore falls short

  • May require integration efforts
  • Limited to contact centers
  • Potentially high costs

Common Features

  • Speech to Text

  • Call Monitoring

  • Compliance Management

+ 2 more

Unique Features

  • Data Analysis

Pricing

Castel Explore offers custom pricing plan

Skit - Speech Analytics Software

Skit — 4.5★

Revolutionize customer service with advanced Conversational AI.

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4.5

(1)

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What is Skit?

Skit is a robust Conversational AI platform that caters to businesses of all sizes, such as enterprises, small and medium businesses, and startups. It offers comprehensive solutions for web and Android development with advanced features like chatbots, contextual guidance, multi-language ...

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What reviewers like about Skit

  • Comprehensive conversational AI
  • Multi-language support
  • Advanced speech recognition

Where Skit falls short

  • Complex setup process
  • May require ongoing management
  • Limited to specific industries

Common Features

  • Speech to Text

Unique Features

  • AI Chatbot

  • AI Voice Assistant

  • AI Voice Chat

+ 3 more

Pricing

Skit offers custom pricing plan

How Verint Speech Analytics competitors stack up

There are 10 direct Verint Speech Analytics competitors in Speech Analytics Software. The ones that come up most often are Enthu.ai, Observe.AI and CallMiner Eureka. Each is compared against Verint Speech Analytics on rating, pricing and feature coverage below.

Sites and apps like Verint Speech Analytics

Searches for "sites like Verint Speech Analytics" and "apps like Verint Speech Analytics" land on the same set of options as "Verint Speech Analytics alternatives" — the 10 options below cover both, whether you want a like-for-like replacement or something lighter.

What each one offers

Enthu.aiBest for teams of all sizes

AI-driven insights

Watch for: Requires data privacy considerations

Observe.AIBest for teams of all sizes

Breaks down call aspects for coaching and meeting preparation.

Watch for: System still needs to recognize Spanish for broader customer coverage.

CallMiner EurekaBest for teams of all sizes

Advanced speech analysis

Watch for: Complex setup

TethrBest for teams of all sizes

Delivers quick insights from large call data sets.

Watch for: Search functionality requires specific queries to return useful results.

VoycBest for teams of all sizes

Customer-centric approach, willingness to go the extra mile for clients.

Watch for: Need for improvements in call organization (e.g., sorting calls into folders).

VoiceBaseBest for teams of all sizes

AI-driven sentiment detection

Watch for: May require technical expertise

Awaken ConversationsBest for teams of all sizes

Detailed conversation analysis

Watch for: May require user training

CallZenBest for teams of all sizes
Castel ExploreBest for teams of all sizes

Post-call evaluation features

Watch for: May require integration efforts

SkitBest for mid-size & enterprise teams

Comprehensive conversational AI

Watch for: Complex setup process

Why teams look for a Verint Speech Analytics alternative

The push to replace Verint Speech Analytics tends to come down to a few recurring frustrations:

  • Complexity of features may be challenging for new users without support.
  • Limited app and connector options in the Marketplace for enhanced functionalities.

Picking the right Verint Speech Analytics alternative: what to weigh

Comparing the 10 alternatives on the figures that matter: 3 offer a free tier; and VoiceBase is the highest rated at 5★ across 1 reviews.

How we determine rank.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].