Top 10 CallMiner Eureka Alternatives 2026
Unleash AI-powered insights and optimize customer engagement.
Main Features
- Artificial Intelligence
- Call Monitoring
- Call Recording
- Data Analysis
Pricing
CallMiner Eureka offers custom pricing plan
CallMiner Eureka is a Speech Analytics Software platform with a user rating of 4.6★ based on 155 reviews. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Speech Analytics Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
CallMiner Eureka vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you decide faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| CallMiner Eureka Current | Speech Analytics Software | Custom pricing | 4.6 ★ | ✗ No |
 Awaken Conversations | Speech Analytics Software | Free trial | 4.8 ★ | ✓ Yes |
 Enthu.ai | Speech Analytics Software | $45 | 4.9 ★ | ✓ Yes |
 Observe.AI | Speech Analytics Software | Custom pricing | 4.6 ★ | ✗ No |
 Tethr | Speech Analytics Software | Custom pricing | 4.5 ★ | ✗ No |
 CallZen | Speech Analytics Software | Free plan available | 4.8 ★ | ✓ Yes |
Showing 1-10 out of 10
List of the Top CallMiner Eureka alternatives as of October 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
Awaken Conversations — 4.75★
Transform conversations into customer satisfaction.
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What is Awaken Conversations?
Awaken Conversations is a powerful platform that helps client companies analyze their customer conversations and queries. Through its advanced analytics, it can identify even the smallest details of each call, giving insight into customer needs and emotions. By using speech and voice analytics, ...
Read moreWhat reviewers like about Awaken Conversations
- Detailed conversation analysis
- Identifies customer emotions
- Improves retention rates
Where Awaken Conversations falls short
- May require user training
- Limited to specific industries
- Potentially high costs
Common Features
-
Data Analysis
-
Speech to Text
-
Call Monitoring
+ 1 more
Unique Features
No unique features
Pricing
Free Trial available
Awaken Conversations offers custom pricing plan
Enthu.ai — from $45 · 4.89★
Turning conversations into valuable insights.
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What is Enthu.ai?
.Enthu.ai, a powerful conversation intelligence software, utilizes artificial intelligence to provide businesses with valuable insights into their customer conversations. By monitoring 100% of phone and video conversations, Enthu.ai helps drive revenue, improve operational efficiency, and ...
Read moreWhat reviewers like about Enthu.ai
- AI-driven insights
- Monitors all conversations
- Identifies compliance issues
Where Enthu.ai falls short
- Requires data privacy considerations
- May need integration with other tools
- Limited to conversation analysis
Common Features
-
Call Monitoring
-
Artificial Intelligence
-
Speech to Text
+ 2 more
Unique Features
-
Compliance Management
-
Dashboard
-
Reporting
Pricing
Free Trial available, Try Now
Starts from $45/User/Month
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Observe.AI — 4.63★
Power up your contact center with AI efficiency.
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What is Observe.AI?
Boost efficiency with Observe.AI- the ultimate AI-powered platform for contact centers. Revolutionizing the industry, it incorporates cutting-edge AI technology in customer interactions, enhancing agent performance and automating mundane tasks to boost profitability and retention. Experience ...
Read moreWhat reviewers like about Observe.AI
- Breaks down call aspects for coaching and meeting preparation.
- Advanced intelligence for call analysis, including specific word searches.
- User-friendly interface that is easy to navigate and share data.
Where Observe.AI falls short
- System still needs to recognize Spanish for broader customer coverage.
- Training AI can be time-consuming before full functionality.
- Challenges in recording calls promptly, preference for instant recordings.
Common Features
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Speech to Text
-
Call Recording
-
Call Monitoring
+ 2 more
Unique Features
-
Auditing
-
AI Assistant
-
Compliance Management
Pricing
Observe.AI offers custom pricing plan
Tethr — 4.54★
Unlock the voice of your customers with AI.
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What is Tethr?
Tethr is a cutting-edge Communications Intelligence Platform powered by AI. It offers valuable insights to top enterprises that prioritize the Voice of the Customer. Tethr prioritizes data safety and adheres to a wide range of global standards and regulations such as ISO, NIST, PCI, HIPAA, and ...
Read moreWhat reviewers like about Tethr
- Delivers quick insights from large call data sets.
- Platform requires limited training, with a supportive onboarding team.
- Customizable reports, dashboards, and filtering options.
Where Tethr falls short
- Search functionality requires specific queries to return useful results.
- Limited Marketplace options for additional apps and connectors.
- The breadth of features and customizations can be overwhelming without adequate support.
Common Features
-
Artificial Intelligence
-
Speech to Text
-
Call Monitoring
+ 1 more
Unique Features
-
Compliance Management
Pricing
Tethr offers custom pricing plan
CallZen — 4.83★
Transforming customer service with AI-driven insights.
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What is CallZen?
CallZen is an AI contact center platform that transcribes and analyzes agent-customer interactions across calls, chats, and emails. Its ML engine handles multilingual conversations, identifies speakers, captures sentiment, and flags key entities, then integrates with CRM systems, auto dialers, ...
Read moreCommon Features
-
Speech to Text
-
Artificial Intelligence
-
Call Monitoring
+ 1 more
Unique Features
-
Multi-language Support
Pricing
CallZen offers custom pricing plan
VoiceBase — 5★
Unleash the power of voice with AI.
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What is VoiceBase?
VoiceBase is an advanced speech analytics tool designed to help businesses make sense of their customer interactions data. Powered by artificial intelligence, this software can accurately detect customer sentiments in their voices. With the use of Intelligence and Natural Language Processing ...
Read moreWhat reviewers like about VoiceBase
- AI-driven sentiment detection
- Transcribes speech to text
- Converts unstructured data
Where VoiceBase falls short
- May require technical expertise
- Limited to speech data
- Integration challenges with existing systems
Common Features
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Speech to Text
-
Artificial Intelligence
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Privacy Control
+ 1 more
Unique Features
-
Audio
-
API Integration
-
Predictive Analytics
Pricing
VoiceBase offers custom pricing plan
Voyc — 4.4★
Advanced AI-driven speech analytics for ultimate efficiency.
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What is Voyc?
Voyc, a cutting-edge speech analytics software powered by AI, is the ultimate solution for regulated organizations. It enables them to effortlessly monitor 100% of their contact center conversations, resulting in improved operational efficiency, quick detection of complaints, identification of ...
Read moreWhat reviewers like about Voyc
- Customer-centric approach, willingness to go the extra mile for clients.
- User-friendly interface, simple script building, and accurate call grading.
- Supportive team that listens to customer feedback and continuously improves the offering.
Where Voyc falls short
- Need for improvements in call organization (e.g., sorting calls into folders).
- Inaccuracies in transcript, occasional system slowness, and limited feature development speed.
- Challenges in accurately grading calls in different languages and tracking graded calls.
Common Features
-
Call Monitoring
-
Artificial Intelligence
-
Speech to Text
Unique Features
-
Monitoring
-
Compliance Management
Pricing
Voyc offers custom pricing plan
Verint Speech Analytics — 4.52★
Empower your contact center with data-driven insights.
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What is Verint Speech Analytics?
Experience exceptional customer engagement with Verint Speech Analytics, the leading software for streamlining contact center operations. Harness the power of this advanced tool to convert countless calls into valuable data and gain valuable insights for enhancing customer experiences. From ...
Read moreWhat reviewers like about Verint Speech Analytics
- Easy to use interface with good navigation and transcription accuracy.
- Quick access to information for process improvement and policy studies.
- Ability to uncover insights easily, aiding various business units.
Where Verint Speech Analytics falls short
- Complexity of features may be challenging for new users without support.
- Limited app and connector options in the Marketplace for enhanced functionalities.
Common Features
-
Call Recording
-
Call Monitoring
-
Speech to Text
+ 1 more
Unique Features
-
API Access Management
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Audio
-
CRM
+ 3 more
Pricing
Verint Speech Analytics offers custom pricing plan
Castel Explore
Enhance CX and streamline performance with Castel Explore.
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What is Castel Explore?
Castel Explore is an advanced software designed to enhance your contact center's customer experience and performance. It offers transcribed speech analytics to accurately document client interactions and streamline the post-call review process. Its user-friendly post-call evaluation feature ...
Read moreWhat reviewers like about Castel Explore
- Post-call evaluation features
- Automated voice transcription
- User-friendly interface
Where Castel Explore falls short
- May require integration efforts
- Limited to contact centers
- Potentially high costs
Common Features
-
Speech to Text
-
Call Monitoring
-
Call Recording
+ 2 more
Unique Features
-
Compliance Management
Pricing
Castel Explore offers custom pricing plan
Inteliconvo
Uncover hidden insights and drive business growth.
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What is Inteliconvo?
Inteliconvo is an AI speech analytics platform that transcribes and analyzes 100% of customer calls to surface purchasing trends, customer sentiment, pricing preferences, and product feedback. Businesses use it to coach sales teams, optimize debt collection workflows, improve customer ...
Read moreCommon Features
-
Speech to Text
-
Artificial Intelligence
-
Data Analysis
+ 2 more
Unique Features
-
Compliance Management
Pricing
Inteliconvo offers custom pricing plan
CallMiner Eureka competitors, compared
Buyers comparing CallMiner Eureka usually weigh it against these 10 speech analytics software competitors, starting with Awaken Conversations, Enthu.ai and Observe.AI. Each is compared against CallMiner Eureka on rating, pricing and feature coverage below.
Tools similar to CallMiner Eureka
Searches for "sites like CallMiner Eureka" and "apps like CallMiner Eureka" land on the same set of options as "CallMiner Eureka alternatives" — the 10 options below cover both, whether you want a like-for-like replacement or something lighter.
Why each made the list
Detailed conversation analysis
Watch for: May require user training
AI-driven insights
Watch for: Requires data privacy considerations
Breaks down call aspects for coaching and meeting preparation.
Watch for: System still needs to recognize Spanish for broader customer coverage.
Delivers quick insights from large call data sets.
Watch for: Search functionality requires specific queries to return useful results.
AI-driven sentiment detection
Watch for: May require technical expertise
Customer-centric approach, willingness to go the extra mile for clients.
Watch for: Need for improvements in call organization (e.g., sorting calls into folders).
Easy to use interface with good navigation and transcription accuracy.
Watch for: Complexity of features may be challenging for new users without support.
Post-call evaluation features
Watch for: May require integration efforts
Why teams look for a CallMiner Eureka alternative
Before comparing options, it helps to name why teams leave CallMiner Eureka in the first place:
- Complex setup
- Requires training for effective use
- May not suit small businesses
What to keep in mind choosing a CallMiner Eureka alternative
Here's the data-driven picture across all 10 speech analytics software alternatives: 3 offer a free tier; and VoiceBase is the highest rated at 5★ across 1 reviews.
Our ranking method.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
