Confirmit Horizons Review: Is It The Right Experience Management Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
GDPRConfirmit Horizons offers custom pricing plan
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
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What is Confirmit Horizons?
Confirmit Horizons is an all-in-one customer experience platform that streamlines feedback collection, analysis and reporting. Get maximum insights and values in real-time from customer-specific feedback. Panel members get a better operational experience and maximum quality of responses. Create surveys, programs and projects with advanced survey design capabilities. Get real-time reports and insights with customisation, visualisation and analyse them as required. Lastly, text and social analytics services provide essential feedback insights to make better decisions
Pricing
Confirmit Horizons offers custom pricing plan
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
GDPRData residency:Global
Confirmit Horizons Software Demo
Confirmit Horizons was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Confirmit Horizons
- Use cases
- Customer experience management, Market research, Brand sentiment analysis
- Team types
- Customer insights teams, Market research analysts
- Company size
- 51-500 employees, 500+ employees
- Workflow style
- Flexible and configurable
- Setup complexity
- High
Why teams choose Confirmit Horizons
Advanced survey design capabilities
Real-time customizable reporting and visualization
Comprehensive feedback collection including text and social analytics
Is Confirmit Horizons right for you?
Best for large teams needing advanced, customizable customer experience analytics.
Choose Confirmit Horizons if
- You require sophisticated survey design for complex research projects.
- Your team needs real-time, customizable reporting and data visualization.
- You want an all-in-one platform integrating feedback collection and advanced analytics.
Consider alternatives if
- You are a small team looking for simple, easy-to-use survey tools.
- You need transparent, out-of-the-box pricing to evaluate ROI upfront.
What buyers should know before shortlisting Confirmit Horizons
Confirmit Horizons is a comprehensive customer experience management platform that excels in feedback collection and analysis. Its real-time insights and advanced survey capabilities make it a valuable tool for organizations focused on enhancing customer experience.
Confirmit Horizons pros and cons
- Confirmit Horizons pros
Advanced survey design capabilities
Real-time customizable reporting and visualization
Comprehensive feedback collection including text and social analytics
- Confirmit Horizons cons
Pricing is quotation-based and not publicly available
Steeper learning curve due to advanced features
Ready to try it?
Get started with Confirmit Horizons
Connect with the team for a personalised demo.
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See how it stacks up
Compare Confirmit Horizons side-by-side with top Experience Management Software alternatives.
What is the pricing of Confirmit Horizons?
Confirmit Horizons uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
Confirmit Horizons Pricing Plans
Confirmit Horizons SaaS
Enjoy Streamlined Panel Management
Build Sophisticated Content for Every Program
Gather Data from an Array of Devices
Real-Time Insights Customized for You
Smart Analytics Tools Enhance Your Insights
Confirmit Horizons On-Premise
Enjoy Streamlined Panel Management
Build Sophisticated Content for Every Program
Gather Data from an Array of Devices
Real-Time Insights Customized for You
Smart Analytics Tools Enhance Your Insights
Confirmit Horizons reviews and ratings
Buyer sentiment
Buyers appreciate the platform's advanced capabilities but note challenges with pricing transparency and usability.
What buyers like
- Advanced survey design
- Real-time reporting
- Comprehensive analytics
Common complaints
- Pricing opacity
- Complexity of use
What users are saying
J
Josianne
10/28/21
Robust software for creating surveys that perfectly reflects your goals and brand
PROS: Confirmit has been my partner in conducting studies for around 11 years now. I’ve used it to create a variety of surveys, from simple to complex ...
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J
Jaquan
10/07/21
It’s not a perfect tool but very helpful and effective in research
PROS: I think Confirmit beats similar products in its category despite some of the glitches. It may not have the most appealing authoring interface ...
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R
Rosanna
07/21/21
A recommended tool for survey designers
PROS: Confirmit is becoming better and better. The layout of the survey designer mode has become more interactive and making survey analysis has ...
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A
Arvilla
07/21/21
Excellent Software
PROS: Confirmit brings a plethora of advantages and capabilities such as the ability to set up complex survey questions, customize using Jquery, CSS, ...
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K
Koby
05/08/21
Great tool for survey designing
PROS: I find the ease of designing questions the best perk of using this platform. I also like the availability of numerous question designing ...
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K
Kenton
05/04/21
A game-changing survey tool that has helped us polish our services.
PROS: I’ve been using this tool for a few years now, and I can say that Confirmit has helped us improve our operations in the company. For one, it ...
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What are the features of Confirmit Horizons?
Alert Notifications are an essential feature of software that provide users with real-time updates and important information. These notifica…
A real-time email marketing dashboard displays metrics. This allows individuals to track the effectiveness of an email marketing initiatives…
Performance analysis is an essential feature of any software that provides insights into the performance of the system. It involves measurin…
A social media sentiment analysis tells how people on social media feel about your company. Sentiment analysis considers feelings and opinio…
A chat survey is a method of gathering customer feedback to access their overall experience across channels such as the website, mobile apps…
Workflow is a collection of tasks that work together to process a batch of data. A workflow encompasses everything from creating assets to i…
Confirmit Horizons security and data handling
Key compliance certifications and security features for IT and security teams evaluating Confirmit Horizons.
Certifications
Developer & data
Alternatives to Confirmit Horizons
Confirmit Horizons Support Options
Frequently Asked Questions About Confirmit Horizons
Common questions buyers ask before choosing Confirmit Horizons.
Confirmit Horizons is a Experience Management Software. Confirmit Horizons offers Sentiment Analysis, Surveys & Feedback, Dashboard, Alert Notifications, Performance Analysis and many more functionalities.
Confirmit Horizons is a strong fit if: You require sophisticated survey design for complex research projects.; Your team needs real-time, customizable reporting and data visualization.. Consider alternatives if: You are a small team looking for simple, easy-to-use survey tools.; You need transparent, out-of-the-box pricing to evaluate ROI upfront..
Buyers commonly note the following limitations of Confirmit Horizons: Pricing is quotation-based and not publicly available; Steeper learning curve due to advanced features; Limited information on ease of use and customer support.
Some top alternatives to Confirmit Horizons includes SightMill, Liveform, UserFace, Qualified and OSI Feedback.
Confirmit Horizons offers Quotation Based pricing model
The starting price is not disclosed by Confirmit Horizons. You can visit Confirmit Horizons pricing page to get the latest pricing.
Ready to try it?
Get started with Confirmit Horizons
Get connected with the team for a personalised demo.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].