SimplePractice Review: Is It The Right EHR Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
SOC 2
HIPAAAdd to compare
Starts from $39 / Month
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
What is SimplePractice?
SimplePractice is your ideal practice management and EHR partner, integrating online appointment requests, telehealth and paperless intakes. A perfect choice for over 10,000 practitioners and 44M+ clients, this software allows you to provide both virtual and in-person services. The built-in client portal ensures secure communication and faster scheduling between patients and practitioners. You can avail timely reminders for appointments, cancelations and preponement of checkups. The document management and AutoPay integration capabilities further enhances
Pricing
Starts from $39 / Month
Free Trial available
Best For
Suited for small teams, SMBs, and enterprise
Security & Compliance
SOC 2HIPAASSO & MFA supported
Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
SimplePractice Software Demo
SimplePractice was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider SimplePractice
- Use cases
- Mental Health, Counseling, Speech Therapy
- Team types
- Therapists, Psychologists
- Company size
- 1 – 50 employees
Why teams choose SimplePractice
Streamlined Practice Management in One Platform: Offers appointment scheduling, telehealth, secure communication, paperless intake, reminders, document storage, and AutoPay — all under one clean interface.
Reliable for Virtual and In-Person Services: Built to support hybrid care delivery with consistent tools for solo or group practitioners across both virtual and physical care models.
Secure Client Portal and Automated Workflows: Provides clients with a secure space for messaging, intake, scheduling, and payments while automating admin tasks for the provider.
Is SimplePractice right for you?
What buyers should know before choosing SimplePractice
SimplePractice is a comprehensive EHR and practice management solution that caters to a wide range of practitioners. Its user-friendly interface and robust features make it a popular choice for both virtual and in-person services.
SimplePractice pros and cons
- SimplePractice pros
Streamlined Practice Management in One Platform: Offers appointment scheduling, telehealth, secure communication, paperless intake, reminders, document storage, and AutoPay — all under one clean interface.
Reliable for Virtual and In-Person Services: Built to support hybrid care delivery with consistent tools for solo or group practitioners across both virtual and physical care models.
Secure Client Portal and Automated Workflows: Provides clients with a secure space for messaging, intake, scheduling, and payments while automating admin tasks for the provider.
- SimplePractice cons
New users may face a learning curve.
Customization options are somewhat limited.
Ready to try it?
Get started with SimplePractice
Start your free trial — no credit card required.
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What is the pricing of SimplePractice?
SimplePractice Pricing Plans
Essential Plan
$39
/Month
Unlimited clients
Client portal
Paperless intakes
Diagnosis and treatment plans
Appointment reminders
Show more +
Professional Plan
$59
/Month
Includes the features of Essential plan, plus
Custom templates
Custom appointment reminders
Online booking
Claim filing and payment reports
Show more +
Professional (Group Practice)
$98
/Month
2 clinicians
Unlimited clients
Client portal
Paperless intakes
Diagnosis and treatment plans
Show more +
Weighing your options?
Not sure if SimplePractice fits your budget?
SimplePractice reviews and ratings
Buyer sentiment
Buyer sentiment is positive across 1642 reviews, with strong overall satisfaction.
What buyers like
- Comprehensive EHR features
- Telehealth capabilities
- User-friendly client portal
Common complaints
- Learning curve for new users
- Limited customization options
- Higher pricing for advanced features
Are you using SimplePractice?
- See if SimplePractice fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
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How big is your team?
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What are the features of SimplePractice?
SimplePractice's appointment scheduling lets healthcare providers manage client appointments through a flexible, easy-to-use interface with…
Claims management refers to the process of managing and handling insurance claims from start to finish. This process typically involves reco…
Compliance. It’s a daunting task for most compliance administrators. It’s also one of the most important components as to why you are regula…
Employee Management in SimplePractice lets group practices oversee staff roles, permissions, and scheduling through an integrated dashboard.…
Reminders are a valuable feature found in many software programs that serve as helpful tools for users to stay organized and on top of impor…
The Self-Service Portal in SimplePractice lets clients take an active role in their care by scheduling appointments, completing intake forms…
Treatment planning is a crucial aspect of any software that caters to the healthcare industry. It is a comprehensive process that involves t…
SimplePractice security and data handling
Key compliance certifications and security features for IT and security teams evaluating SimplePractice.
Certifications
Security features
Developer & data
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Why buyers keep looking beyond SimplePractice
Many users find the platform’s templates and workflows too rigid, with few options for custom fields, branding, or flexible intake flows.
Reported issues include occasional telehealth lags, syncing disruptions, and problems with ERA (Electronic Remittance Advice) payments, which can interrupt clinical and billing workflows.
SimplePractice offers limited integrations with external billing systems, lab tools, or insurance platforms, which can be a constraint for growing practices with broader ecosystem needs.
The built-in reports are often considered too simplistic for practices needing deeper financial, operational, or clinical analytics.
Several users cite increasing subscription costs, additional charges for claims or client communication, without added core features to justify the expense.
Support response times and communication during outages or billing issues have been inconsistent, making some practices feel underserved during critical moments.
SimplePractice Support Options
Frequently Asked Questions About SimplePractice
Common questions buyers ask before choosing SimplePractice.
SimplePractice is a EHR Software. SimplePractice offers Self Service Portal, Claims Management, Appointment Scheduling, Treatment Planning, Compliance Tracking and many more functionalities.
Buyers commonly note the following limitations of SimplePractice: New users may face a learning curve.; Customization options are somewhat limited.; Advanced features can increase overall costs..
Some top alternatives to SimplePractice includes RXNT Clinical EHR, NextGen Healthcare EHR, Athenahealth EHR, Welligent and Drchrono.
SimplePractice offers Free Trial, Subscription pricing models
The starting price of SimplePractice is $39/Month
Free buyer scorecard
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About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].