SimplePractice Review: Is It The Right EHR Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
SOC 2
HIPAAStarts from $39 / Month
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
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What is SimplePractice?
SimplePractice is your ideal practice management and EHR partner, integrating online appointment requests, telehealth and paperless intakes. A perfect choice for over 10,000 practitioners and 44M+ clients, this software allows you to provide both virtual and in-person services. The built-in client portal ensures secure communication and faster scheduling between patients and practitioners. You can avail timely reminders for appointments, cancelations and preponement of checkups. The document management and AutoPay integration capabilities further enhances
Pricing
Starts from $39 / Month
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
SOC 2HIPAASSO & MFA supported
Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
SimplePractice Software Demo
SimplePractice was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider SimplePractice
- Use cases
- Mental Health, Counseling, Speech Therapy
- Team types
- Therapists, Psychologists
- Company size
- 1 – 50 employees
Why teams choose SimplePractice
Streamlined Practice Management in One Platform: Offers appointment scheduling, telehealth, secure communication, paperless intake, reminders, document storage, and AutoPay — all under one clean interface.
Reliable for Virtual and In-Person Services: Built to support hybrid care delivery with consistent tools for solo or group practitioners across both virtual and physical care models.
Secure Client Portal and Automated Workflows: Provides clients with a secure space for messaging, intake, scheduling, and payments while automating admin tasks for the provider.
Is SimplePractice right for you?
What buyers should know before shortlisting SimplePractice
SimplePractice is a comprehensive EHR and practice management solution that caters to a wide range of practitioners. Its user-friendly interface and robust features make it a popular choice for both virtual and in-person services.
SimplePractice pros and cons
- SimplePractice pros
Streamlined Practice Management in One Platform: Offers appointment scheduling, telehealth, secure communication, paperless intake, reminders, document storage, and AutoPay — all under one clean interface.
Reliable for Virtual and In-Person Services: Built to support hybrid care delivery with consistent tools for solo or group practitioners across both virtual and physical care models.
Secure Client Portal and Automated Workflows: Provides clients with a secure space for messaging, intake, scheduling, and payments while automating admin tasks for the provider.
- SimplePractice cons
New users may face a learning curve.
Customization options are somewhat limited.
Ready to try it?
Get started with SimplePractice
Start your free trial — no credit card required.
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See how it stacks up
Compare SimplePractice side-by-side with top EHR Software alternatives.
What is the pricing of SimplePractice?
SimplePractice Pricing Plans
Essential Plan
$39
/Month
Unlimited clients
Client portal
Paperless intakes
Diagnosis and treatment plans
Appointment reminders
Show more +
Professional Plan
$59
/Month
Includes the features of Essential plan, plus
Custom templates
Custom appointment reminders
Online booking
Claim filing and payment reports
Show more +
Professional (Group Practice)
$98
/Month
2 clinicians
Unlimited clients
Client portal
Paperless intakes
Diagnosis and treatment plans
Show more +
SimplePractice reviews and ratings
Buyer sentiment
Buyer sentiment is mixed to positive across 1642 reviews, with clear strengths and a few common watchouts.
What buyers like
- Comprehensive EHR features
- Telehealth capabilities
- User-friendly client portal
Common complaints
- Learning curve for new users
- Limited customization options
- Higher pricing for advanced features
What users are saying
CK
Clancy Kiener
09/16/24
Great company, one thing though
Great company, great support! I would like to make a suggestion, Simple Practice google calendar appointments are not showing up on my personal google ...
Read more
M
Molly
08/31/24
Prescribers, use something else
The customer service has been fine, but insufficient since getting up and going has been horrendous so far. Especially since there is no phone number ...
Read more
L
LAH
08/22/24
Terrible Customer Service - Errors in System
I have experienced increasing glitches in my use of Simple Practice - being taken to error pages and the odd summary of notes or activity pages that ...
Read more
JC
Julie Ceigler
07/15/24
Increasingly expensive and sometimes a PITA
I've used SP for 5 years, and some aspects of it are great. However, the insurance billing is often difficult, and in particular, I have struggled ...
Read more
SW
Sharon Walker
07/02/24
I can’t even see how to get help from…
I can’t even see how to get help from Simple Practice. I see many others have this same issue.
R
Rossana
05/09/24
Price keeps always increasing
Keeps you organized and it's easy to use BUT the huge disappointment is that the monthly fee keeps increasing exponentially the more bookings you ...
Read more
- See if SimplePractice fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
What are the features of SimplePractice?
SimplePractice's appointment scheduling lets healthcare providers manage client appointments through a flexible, easy-to-use interface with…
Claims management refers to the process of managing and handling insurance claims from start to finish. This process typically involves reco…
Compliance. It’s a daunting task for most compliance administrators. It’s also one of the most important components as to why you are regula…
Employee Management in SimplePractice lets group practices oversee staff roles, permissions, and scheduling through an integrated dashboard.…
Reminders are a valuable feature found in many software programs that serve as helpful tools for users to stay organized and on top of impor…
The Self-Service Portal in SimplePractice lets clients take an active role in their care by scheduling appointments, completing intake forms…
Treatment planning is a crucial aspect of any software that caters to the healthcare industry. It is a comprehensive process that involves t…
SimplePractice security and data handling
Key compliance certifications and security features for IT and security teams evaluating SimplePractice.
Certifications
Security features
Developer & data
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Why buyers keep looking beyond SimplePractice
Many users find the platform’s templates and workflows too rigid, with few options for custom fields, branding, or flexible intake flows.
Reported issues include occasional telehealth lags, syncing disruptions, and problems with ERA (Electronic Remittance Advice) payments, which can interrupt clinical and billing workflows.
SimplePractice offers limited integrations with external billing systems, lab tools, or insurance platforms, which can be a constraint for growing practices with broader ecosystem needs.
The built-in reports are often considered too simplistic for practices needing deeper financial, operational, or clinical analytics.
Several users cite increasing subscription costs, additional charges for claims or client communication, without added core features to justify the expense.
Support response times and communication during outages or billing issues have been inconsistent, making some practices feel underserved during critical moments.
SimplePractice Support Options
Frequently Asked Questions About SimplePractice
Common questions buyers ask before choosing SimplePractice.
SimplePractice is a EHR Software. SimplePractice offers Self Service Portal, Claims Management, Appointment Scheduling, Treatment Planning, Compliance Tracking and many more functionalities.
Buyers commonly note the following limitations of SimplePractice: New users may face a learning curve.; Customization options are somewhat limited.; Advanced features can increase overall costs..
Some top alternatives to SimplePractice includes RXNT Clinical EHR, NextGen Healthcare EHR, Athenahealth EHR, Carepatron and TheraNest.
SimplePractice offers Free Trial, Subscription pricing models
The starting price of SimplePractice is $39/Month
Free buyer scorecard
Evaluate SimplePractice with the EHR software buyer scorecard
A weighted EHR software scorecard to assess SimplePractice objectively and compare it against the alternatives.
- Weighted criteria you can edit
- Score vendors side-by-side
- Shareable with your buying committee
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Ready to try it?
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About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
