9.3
Spot Score
SalonBiz Review: Is It The Right Spa and Salon Management Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
SalonBiz offers custom pricing plan
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
SpotSaaS Analysis for SalonBiz
SalonBiz is a spa and salon management software used by salon managers and receptionists in small to medium-sized businesses. With a rating of 3.6/5 from 32 user reviews, it indicates a mixed reception, suggesting that while some users find it valuable, others have encountered issues.
The software excels in appointment scheduling with real-time updates, which enhances efficiency for both stylists and clients. Additionally, it offers comprehensive functions for managing inventory, HR, and client information, which aids in streamlining business operations. However, frequent system crashes and server issues can disrupt operational continuity and cause frustration among users.
Quick facts about SalonBiz
What is SalonBiz?
The SalonBiz Management Software allows you to easily manage your business from anywhere. It's versatile and has many functions that will help you better manage clients, employees, inventory, products, and financials. The software can be used in a variety of ways - stand alone in an office setting or with a point of sale system for full salon management.
Pricing
SalonBiz offers custom pricing plan
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
Installed - Windows
Installed - Mac
SalonBiz Software Demo
SalonBiz was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider SalonBiz
- Use cases
- Salon and spa management, Appointment scheduling services, Retail inventory management in salons
- Team types
- Salon managers, Receptionists
- Company size
- Small Business, Medium Business
- Workflow style
- Simple and streamlined
- Setup complexity
- Medium
Why teams choose SalonBiz
Easy appointment scheduling with real-time updates
Comprehensive management of clients, employees, inventory, and financials
Helpful tutorials and resources to maximize software use
Is SalonBiz right for you?
Best for small to medium salons needing easy, comprehensive management tools.
Choose SalonBiz if
- You want simple, real-time appointment scheduling with mobile access for staff.
- You need an all-in-one solution managing clients, employees, inventory, and finances.
- You value helpful tutorials and resources to quickly onboard and maximize usage.
Consider alternatives if
- Your business requires highly reliable, crash-free software for critical operations.
- You need advanced customization and robust security features, especially for payment data.
What buyers should know before shortlisting SalonBiz
SalonBiz emerges as a comprehensive solution for spa and salon management, heralded for its user-friendly interface and efficient appointment booking system. Users appreciate the ease of navigating schedules, making bookings hassle-free and saving considerable time.
The abundance of resources and tutorials provided by SalonBiz further aids in maximizing the software's potential for both stylists and receptionists. However, some users have encountered occasional glitches, such as system crashes and slow performance, detracting slightly from the overall experience.
Additionally, limitations like the inability to edit client notes on the app or customize features are areas that could be refined for enhanced usability. Despite these minor drawbacks, SalonBiz shines in streamlining inventory management, HR functions, and client interactions, offering valuable insights into business trends.
In essence, SalonBiz stands out as a reliable operational software with notable strengths in appointment scheduling and business management, catering well to the needs of spas and salons seeking efficient and organized workflow solutions.
SalonBiz pros and cons
- SalonBiz pros
Easy appointment scheduling with real-time updates
Comprehensive management of clients, employees, inventory, and financials
Helpful tutorials and resources to maximize software use
- SalonBiz cons
Frequent system crashes and server issues affecting continuity
Limited customization and security features, including credit card data handling
Ready to try it?
Get started with SalonBiz
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare SalonBiz side-by-side with top Spa and Salon Management Software alternatives.
What is the pricing of SalonBiz?
SalonBiz uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
SalonBiz reviews and ratings
Buyer sentiment
Users appreciate SalonBiz for its ease of use and comprehensive features but express frustration over frequent crashes and limited customization.
What buyers like
- Ease of appointment scheduling
- Comprehensive management features
- Availability of tutorials and resources
Common complaints
- Software stability and crashes
- Limited customization and security
What users are saying
MW
Madison W
08/13/19
SalonBiz review
What do you like best? SalonBiz makes things so easy to understand What do you dislike? The system does crash so frequently and we constantly have ...
Read more
UI
User in Translation and Localization
07/11/19
I love how easy it is to see a stylist’s schedule
What do you like best? I love how easy it is search for an appointment, to see the stylist’s schedule and to book an appointment. What do you ...
Read more
LM
Lindsey M
07/09/19
SalonBiz for OPC Salon
What do you like best? SalonBiz has so many great resources when learning to use the system! Not only is this system easy to use, but if there are any ...
Read more
AP
Allison P
06/18/19
Works okay
What do you like best? I like that everything is displayed so you can easily see. It also tells you what each things if you hover over the icons with ...
Read more
UI
User in Cosmetics
01/30/19
Great appointment scheduling and operational software
What do you like best? Supports all functions of running a business What do you dislike? Large program so can run a bit slow at times What problems ...
Read more
UI
User in Health, Wellness and Fitness
01/02/19
Decent program
What do you like best? I love being able to see my massage appointments in real time on the app on my phone. I also like being able to add client ...
Read more
What are the features of SalonBiz?
Appointment scheduling is a vital feature of software that allows users to efficiently manage their appointments and schedule time slots for…
Client management, also referred to as customer management, is a crucial aspect of business operations that involves the management and orga…
A real-time email marketing dashboard displays metrics. This allows individuals to track the effectiveness of an email marketing initiatives…
Email campaigns are a powerful and effective way for businesses to reach out to their target audience, build relationships, and promote thei…
Employee management is a crucial aspect of any organization, as it involves the effective and efficient management of all the employees with…
Facebook Booking is an innovative software feature that allows users to seamlessly book appointments or schedule events directly through the…
The process of procuring, maintaining, utilizing, and distributing a company's inventory is referred to as inventory management. This compri…
Mobile booking refers to the ability to make reservations or book services through a mobile device, such as a smartphone or tablet. This fea…
The process of managing and arranging a company's management staff across several locations, such as multiple franchises or job sites, is kn…
Payments are an essential feature in any software that deals with transactions or monetary activities. This feature allows users to make and…
Point of Sale (POS) software is a computerized system used by businesses to facilitate and streamline their sales process. It provides an au…
A report is a type of writing that is organized around identifying and examining issues, events, or results that have occurred in the physic…
Reward System is defined as a "integration of the sources and actions that inform the selection of a mix of rewards intended at aiding emplo…
SMS Notification is a powerful feature that can greatly enhance user experience and improve efficiency in various software systems. This fea…
SalonBiz security and data handling
Key compliance certifications and security features for IT and security teams evaluating SalonBiz.
Certifications
Developer & data
Alternatives to SalonBiz
SalonBiz Support Options
Frequently Asked Questions About SalonBiz
Common questions buyers ask before choosing SalonBiz.
SalonBiz is a Spa and Salon Management Software. SalonBiz offers Dashboard, Rewards Management, Inventory Management, Client Management (Customer), Appointment Scheduling and many more functionalities.
SalonBiz is a strong fit if: You want simple, real-time appointment scheduling with mobile access for staff.; You need an all-in-one solution managing clients, employees, inventory, and finances.. Consider alternatives if: Your business requires highly reliable, crash-free software for critical operations.; You need advanced customization and robust security features, especially for payment data..
Buyers commonly note the following limitations of SalonBiz: Frequent system crashes and server issues affecting continuity; Limited customization and security features, including credit card data handling; Occasional slowness and inaccuracies in booking and client data display.
Some top alternatives to SalonBiz includes Orchid Spa Software, Envision Salon, Boulevard, Booker and Barberly.
SalonBiz offers Quotation Based, Subscription pricing models
The starting price is not disclosed by SalonBiz. You can visit SalonBiz pricing page to get the latest pricing.
Ready to try it?
Get started with SalonBiz
Get connected with the team for a personalised demo.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].