8.8
Spot Score
Fresha Review: Is It The Right Spa and Salon Management Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
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SpotSaaS Analysis for Fresha
Fresha is a spa and salon management software used by salon managers, spa owners, and personal trainers. With a perfect 5.0/5 rating from a single review, it suggests niche appreciation rather than broad validation.
Fresha excels as an all-in-one booking solution, offering customizable appointment notes that enhance client management. Its accessibility across devices ensures that users can manage appointments on the go. However, users report limited marketing features, which could be a drawback for those seeking comprehensive promotional tools.
Quick facts about Fresha
What is Fresha?
Fresha, previously known as Shedul, is an all-in-one booking and scheduling software designed for salon, spa, personal trainer, and other beauty and wellness businesses. It offers easy access from any device, anywhere and anytime. The online booking tool allows clients to schedule appointments through the business website or Facebook page, with the option to send customized appointment notes instantly. Fresha simplifies the appointment process with its features such as calendar management, automated SMS reminders, customer management, and POS. It also provides a snapshot of the day's activities, making it easier for employees and management to stay on top of their tasks. Additionally, Fresha reduces no-shows by sending personalized reminders to clients through SMS.
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
GDPRData residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
Fresha Software Demo
Fresha was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Fresha
- Use cases
- Salons, Spas, Personal trainers
- Team types
- Salon managers, Spa owners
- Company size
- 1-50 employees, 51-500 employees
- Workflow style
- Simple and streamlined
- Setup complexity
- Low
Why teams choose Fresha
All-in-one booking and scheduling accessible from any device
Online booking integrated with business website and Facebook page
Instant customized appointment notes
Is Fresha right for you?
Best for beauty and wellness businesses needing simple, device-accessible booking.
Choose Fresha if
- You run a salon, spa, or personal training business with up to 500 employees.
- You want an easy-to-use, all-in-one booking system accessible from any device.
- You need online booking integrated directly with your website and Facebook page.
Consider alternatives if
- You require advanced features or extensive integrations beyond basic scheduling.
- You are a large enterprise needing deep customization and enterprise-grade support.
What buyers should know before shortlisting Fresha
Fresha is a versatile booking and scheduling software that simplifies appointment management for beauty and wellness businesses. Its user-friendly design and accessibility make it a popular choice among smaller establishments.
Fresha pros and cons
- Fresha pros
All-in-one booking and scheduling accessible from any device
Online booking integrated with business website and Facebook page
Instant customized appointment notes
- Fresha cons
Limited information on advanced features or integrations
No disclosed starting price, potentially unclear pricing beyond freemium
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Compare Fresha side-by-side with top Spa and Salon Management Software alternatives.
What is the pricing of Fresha?
Fresha reviews and ratings
Buyer sentiment
Limited review data shows very positive sentiment but lacks breadth for comprehensive assessment.
What buyers like
- Ease of use
- Accessibility from any device
- Online booking convenience
Common complaints
- Lack of detailed feature information
- Unclear pricing details
What users are saying
BR
Billy R
08/15/23
"Exceptional!"
What do you like best about Fresha? So easy to use. We have online booking as well as a few of their other services. They now offer Gift Cards, so ...
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AU
Anonymous User
05/12/23
"Hidden gem!"
What do you like best about Fresha? Easy to use and set up. This app has so many awesome features! Online booking, credit card processing, email and ...
Read more
MW
Michele W
12/09/22
"Fresha is designed for Hairdressers rather than Massage Therapists"
What do you like best about Fresha? Gift vouchers were easy and clients were able to access them easily What do you dislike about Fresha? Client ...
Read more
What are the features of Fresha?
Appointment scheduling is a vital feature of software that allows users to efficiently manage their appointments and schedule time slots for…
Client management, also referred to as customer management, is a crucial aspect of business operations that involves the management and orga…
A real-time email marketing dashboard displays metrics. This allows individuals to track the effectiveness of an email marketing initiatives…
Email campaigns are a powerful and effective way for businesses to reach out to their target audience, build relationships, and promote thei…
Employee management is a crucial aspect of any organization, as it involves the effective and efficient management of all the employees with…
Facebook Booking is an innovative software feature that allows users to seamlessly book appointments or schedule events directly through the…
The process of procuring, maintaining, utilizing, and distributing a company's inventory is referred to as inventory management. This compri…
Mobile booking refers to the ability to make reservations or book services through a mobile device, such as a smartphone or tablet. This fea…
The process of managing and arranging a company's management staff across several locations, such as multiple franchises or job sites, is kn…
Payments are an essential feature in any software that deals with transactions or monetary activities. This feature allows users to make and…
Point of Sale (POS) software is a computerized system used by businesses to facilitate and streamline their sales process. It provides an au…
A report is a type of writing that is organized around identifying and examining issues, events, or results that have occurred in the physic…
Reputation management refers to the practice of monitoring, influencing, and controlling an individual or company's online reputation. It in…
SMS Notification is a powerful feature that can greatly enhance user experience and improve efficiency in various software systems. This fea…
Fresha security and data handling
Key compliance certifications and security features for IT and security teams evaluating Fresha.
Certifications
Security features
Developer & data
Alternatives to Fresha
Fresha Support Options
Frequently Asked Questions About Fresha
Common questions buyers ask before choosing Fresha.
Fresha is a Spa and Salon Management Software. Fresha offers Reputation Management, Facebook Booking, Mobile Booking, Email Campaigns, SMS Notification and many more functionalities.
Fresha is a strong fit if: You run a salon, spa, or personal training business with up to 500 employees.; You want an easy-to-use, all-in-one booking system accessible from any device.. Consider alternatives if: You require advanced features or extensive integrations beyond basic scheduling.; You are a large enterprise needing deep customization and enterprise-grade support..
Buyers commonly note the following limitations of Fresha: Limited information on advanced features or integrations; No disclosed starting price, potentially unclear pricing beyond freemium; Minimal user reviews available to validate performance.
Some top alternatives to Fresha includes Timely, GlossGenius, Salonist, Vagaro and DaySmart Salon.
Fresha offers Freemium pricing model
The starting price is not disclosed by Fresha. You can visit Fresha pricing page to get the latest pricing.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
