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9.5

SpotScore

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productboard - Product Management Software

productboard Review: Is It The Right Product Management Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

Free Trial Available

GDPRSOC 2
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Starts from $20 / User / Month when Billed Yearly

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Spotsaas Analysis for productboard

Productboard is a product management software widely used by Product Managers, Product Owners, and UX Designers in companies with 50-500 employees and large enterprises. A 4.3/5 rating from 340 reviews indicates it is broadly validated by its users, suggesting a strong satisfaction level among its target audience.

Productboard excels in centralizing product feedback and insights, which significantly enhances decision-making and prioritization for teams. Its user-friendly interface and powerful collaboration features make it easy for teams to understand customer needs and effectively plan roadmaps. However, new users may find the initial setup and feature richness overwhelming without proper training, which is a key consideration for onboarding.

Quick facts about productboard

Rating4.3/5 (340 reviews) | SpotScore: 9.5/10Best forProduct Managers, Product Owners, UX DesignersPricingFree tier available, paid plans publicDeploymentBrowser BasedTop strengthCentralizes product feedback and insightsWatch-outInitial setup may overwhelm new users

What is productboard?

Productboard is the product management software for agile development teams. The SaaS solution lets you reduce effort and improve return on investment, every day. The platform features robust analytics, collaboration tools, wikis and more. Productboard will help you to accelerate your product development process and deliver better products.

Pricing

  • Starts from $20 / User / Month when Billed Yearly

  • Free Trial available

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

SOC 2
GDPR
  • SSO & MFA supported

  • Data residency:🇺🇸

productboard Software Demo

productboard was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider productboard

Use cases
Martech, SaaS, Fintech
Team types
Product Managers, Product Owners
Company size
50-500 employees, Large Enterprises
Workflow style
Flexible and configurable
Setup complexity
Medium

Why teams choose productboard

  • Centralizes product feedback and insights for data-driven prioritization

  • User-friendly interface with strong collaboration features

  • Seamless integration with popular tools like Jira and Intercom

Is productboard right for you?

Best for agile teams needing data-driven product prioritization and collaboration.

Choose productboard if

  • You want to centralize customer feedback and insights for strategic prioritization.
  • Your team uses Jira and Intercom and needs seamless integration with these tools.
  • You require customizable dashboards to provide executives clear visibility into product strategy.

Consider alternatives if

  • You need extensive third-party integrations beyond Jira and Intercom.
  • You prefer a very simple, quick setup without training or onboarding complexity.

What buyers should know before shortlisting productboard

Productboard has garnered high praise for its user-friendly interface, robust collaboration features, and seamless integrations with popular tools. Users commend its empowering capabilities that facilitate effective product strategy execution and prioritization.

The ability to map customer insights to features has proven invaluable in justifying investments and enhancing decision-making processes. Additionally, the product's flexibility, ease of use, and excellent support team have been highlighted as key strengths.

One minor con mentioned subtly is the need for a more intuitive setup process, as noted by one user. However, this is overshadowed by the overwhelming positive feedback regarding Productboard's comprehensive features, from flexible timelines to integrating with project management tools seamlessly.

Overall, Productboard stands out as a must-have tool for product managers seeking a powerful, intuitive, and efficient platform to streamline their product development processes.

Pros and cons

productboard pros and cons

  • productboard pros
  • Centralizes product feedback and insights for data-driven prioritization

  • User-friendly interface with strong collaboration features

  • Seamless integration with popular tools like Jira and Intercom

  • productboard cons
  • Initial setup can be complex and overwhelming without training

  • Limited integration options with other third-party apps

4.3/5 rating
89 verified reviews
Free trial available

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productboard reviews and ratings

Buyer sentiment

Overall positive sentiment highlights ease of use, collaboration capabilities, and integration strengths, tempered by concerns about setup complexity and integration limits.

What buyers like

  • Ease of use
  • Collaboration features
  • Integration with Jira and Intercom

Common complaints

  • Complex initial setup
  • Limited third-party integrations

4.3

Very Good

Based on 340 ratings & 89 reviews

Are you using productboard?

Rating Distribution

Excellent

(77)

Very Good

(5)

Good

(4)

Poor

(2)

Terrible

(1)

What users are saying

SS

Sachin S

06/07/23

5 out of 5

"Seamless and powerful"

What do you like best about Productboard? Its user-friendly interface, robust collaboration features, and seamless integration with popular tools make ...

Read more

MS

Michael S

05/24/23

5 out of 5

"Great product for PM teams to understand customers and prioritize and plan roadmaps"

What do you like best about Productboard? The ability to map customer insights to features helps bring some real data from a bunch of unstructured ...

Read more

MM

Mike M

12/20/22

5 out of 5

"Powerful, flexible and great support"

What do you like best about Productboard? Productboard allows me to keep track of all my features but more critically, the customer feedback and ...

Read more

AU

Anonymous User

11/09/22

5 out of 5

"Extremely easy to use"

What do you like best about Productboard? Intuitive interface. Easy to use. Easy to set up. What do you dislike about Productboard?

SD

Stepan D

10/26/22

5 out of 5

"Absolute must-have for product managers"

What do you like best about Productboard? - Tools for creating flexible timelines - Integration with Project Management tools (we are using ADO)

JS

Jacob S

10/25/22

5 out of 5

"Productboard is an Awesome Addition to any Agile Workflow"

What do you like best about Productboard? We love the flexibility of the different view for engineering, product and design. Love the bi-directional ...

Read more

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What are the features of productboard?

43%

Feature coverage

15 of 35 tracked features

Bug tracking is a crucial feature of software development, aimed at helping developers manage and solve problems with their software. It inv…

Collaboration has received a lot of attention in the marketing world recently. It's taking off in a big way but still has many questions sur…

Custom workflows are a feature often found in various software applications, allowing users to automate and customize their work processes t…

A real-time email marketing dashboard displays metrics. This allows individuals to track the effectiveness of an email marketing initiatives…

The practice of collecting input from team members or employees and implementing changes to your operational processes to improve OKR assess…

Idea management is a structured method of producing, capturing, discussing, enhancing, organizing, analyzing, and prioritizing valuable insi…

Kanban Board is a powerful project management tool that helps teams to visualize their work and optimize their workflow. It is based on the…

The most effective technique to manage the timeline factor is to track milestones. Effective project planning concentrates on the most criti…

Product roadmaps are an important tool for project planning and development. They provide a clear and organized outline of the various softw…

The management, planning, scheduling, and control of a full software build through every stage and environment involved, including testing a…

A requirement is a need or expectation from a stakeholder that a product, service, or solution must satisfy to be useful. Requirements are o…

The process of pre-planning, scheduling, and distributing your resources to maximum efficiency is known as resource management. A resource i…

Strategic planning is the process of recording and establishing a company's trajectory by assessing its current and future position. A strat…

Every task appears to be vital and urgent, and you feel compelled to complete it. However, your success as a project manager is determined b…

Workflow is a collection of tasks that work together to process a batch of data. A workflow encompasses everything from creating assets to i…

Security & Compliance

productboard security and data handling

Key compliance certifications and security features for IT and security teams evaluating productboard.

Certifications

SOC 2✓ Certified
GDPR✓ Certified
HIPAA✗ Not certified
ISO 27001✗ Not certified

Security features

Single Sign-On (SSO)✓ Yes
Multi-Factor Authentication✓ Yes
Data Encryption✓ Yes
Audit Logs✓ Yes

Developer & data

Data residency
🇺🇸

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Why buyers keep looking beyond productboard

  • Users might seek alternatives to Productboard due to budget constraints, as some organizations require more cost-effective solutions that still provide essential product management features without compromising quality.

  • Teams may explore alternatives if they find Productboard's user interface complex or not intuitive enough, as ease of use is crucial for efficient collaboration and adoption across various team members.

  • Organizations with specific integration needs might look for alternatives that offer better compatibility with their existing tools, ensuring seamless workflows and data sharing between different software platforms.

  • Companies may consider alternatives if they require advanced analytics or reporting capabilities that Productboard does not fully support, as data-driven insights are essential for informed decision-making in product development.

  • Teams working in fast-paced environments may prefer alternatives that prioritize agile methodologies and offer more streamlined processes, enabling quicker iterations and faster time-to-market for their products.

productboard Customers

Microsoft-logo

Microsoft

Zendesk-logo

Zendesk

Dellemc-logo

Dellemc

Avast-logo

Avast

Uipath-logo

Uipath

Servicemax-logo

Servicemax

Sproutsocial-logo

Sproutsocial

Envoy-logo

Envoy

Marqeta-logo

Marqeta

Help & Contact

productboard Support Options

Customer ServiceBusiness HoursOnline
LocationSan Francisco, California

Frequently Asked Questions About productboard

Common questions buyers ask before choosing productboard.

productboard is a Product Management Software. productboard offers Idea Management, Product Roadmaps, Task Prioritization, Custom Workflows, Kanban Board and many more functionalities.

productboard is a strong fit if: You want to centralize customer feedback and insights for strategic prioritization.; Your team uses Jira and Intercom and needs seamless integration with these tools.. Consider alternatives if: You need extensive third-party integrations beyond Jira and Intercom.; You prefer a very simple, quick setup without training or onboarding complexity..

Buyers commonly note the following limitations of productboard: Initial setup can be complex and overwhelming without training; Limited integration options with other third-party apps; Feature richness may require time to fully grasp.

Some top alternatives to productboard includes Aha!, Roadmunk, ProdPad, ProductPlan and IdeaPlan.

productboard offers Free Trial, Subscription pricing models

We don't have information regarding integrations of the productboard as of now.

The starting price of productboard is $20/User/Month when Billed Yearly

Ready to try it?

Get started with productboard

Start your free trial — no credit card required.

About the reviewer

Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].