Compare Netomi vs Espressive

Netomi handles service requests across chat, social media, voice, and email, ensuring customers can reach support through their preferred channels without friction.

The platform integrates effortlessly with live agents and existing business systems, allowing businesses to enhance their service capabilities without overhauling current workflows.

Netomi’s proprietary AI offers advanced automation that enhances the speed and accuracy of customer resolutions, setting a new bar for digital support.

By automating a large portion of customer inquiries, businesses can significantly reduce support costs while maintaining or improving service quality.

By handling 70% of help desk tickets automatically, Espressive Barista significantly reduces the IT support workload, allowing human agents to focus on more complex issues.

The system reclaims an average of 1.2 weeks of productivity per employee annually, translating into measurable ROI for organizations.

Espressive leverages natural language processing to understand and respond in a human-like manner, improving employee satisfaction and reducing friction in interactions.

The VSA offers tailored answers based on employee roles and preferences, enhancing the user experience across departments.