8.9
SpotScore
Kashflow Review: Is It The Right Accounting Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
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Spotsaas Analysis for Kashflow
KashFlow is an accounting software solution primarily used by finance managers, accountants, and small business owners with 1 to 50 employees. With a 3.3/5 rating from 175 reviews, it presents a mixed reception, indicating some users find value while others face challenges.
KashFlow simplifies financial processes such as bookkeeping, payroll, and tax calculations, which is particularly beneficial for small businesses or non-accountants. Its affordable pricing for basic functions, including invoicing and integration with PayPal, adds to its appeal. However, users frequently report overwhelming and poor customer service, especially following the IRIS acquisition, which could be a significant drawback for those needing reliable support.
Quick facts about Kashflow
What is Kashflow?
KashFlow is accounting software for UK small businesses and non-accountants who need invoicing, expense tracking, payroll, and end-of-year tax reporting in one dashboard. It supports recurring invoicing, PayPal integration, and cloud access across devices at a price point accessible to small operations. Multiple users report dissatisfaction with customer support response times and limited mobile functionality — verify both in a trial before committing.
Pricing
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
GDPRData residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
Kashflow Software Demo
Kashflow was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Kashflow
- Use cases
- Small businesses with 1 to 50 employees, Fintech, SaaS, and consulting firms, Finance management and bookkeeping for small enterprises
- Team types
- Finance managers, Accountants
- Company size
- 1-50 employees, 51-500 employees
- Workflow style
- Simple and streamlined
- Setup complexity
- Low
Why teams choose Kashflow
Simplifies bookkeeping, payroll, and tax calculations for non-accountants
Affordable pricing with invoicing, recurring payments, and PayPal integration
Cloud-based access across devices enabling remote financial management
Is Kashflow right for you?
Best for small businesses needing simple, affordable cloud accounting.
Choose Kashflow if
- You run a small business with up to 50 employees needing easy bookkeeping.
- You want integrated payroll, recurring invoicing, and end-of-year tax reporting.
- You prefer a cloud-based solution accessible across multiple devices remotely.
Consider alternatives if
- You require robust mobile app functionality for on-the-go accounting.
- You need responsive customer support and advanced customization for larger enterprises.
What buyers should know before shortlisting Kashflow
KashFlow offers a highly accessible and user-friendly platform tailored for small businesses and non-accountants seeking to streamline their accounting and bookkeeping processes. Many users praise its straightforward interface, affordability, and useful features like recurring invoicing, expense tracking, and seamless end-of-year tax reporting.
Integrations with platforms like PayPal and its cloud-based system make accessing financial data on multiple devices hassle-free. For those with basic accounting expertise, the system proves intuitive, helping businesses manage clients, suppliers, and cash flow trends effectively.
However, while KashFlow's affordability and simplicity stand out, several users report significant dissatisfaction with customer support and mobile functionality. Limited methods of communication, slow response times, and restricted phone access often leave users frustrated, especially when encountering technical issues.
Additionally, the system's mobile app and UX design feel outdated to many, with cumbersome bank reconciliation processes and bugs further detracting from the overall experience. While KashFlow delivers on its fundamental promise of straightforward bookkeeping for smaller businesses, its inability to compete with feature-rich alternatives like Xero or QuickBooks and its struggles with customer support may leave some users seeking more advanced and reliable solutions.
Kashflow pros and cons
- Kashflow pros
Simplifies bookkeeping, payroll, and tax calculations for non-accountants
Affordable pricing with invoicing, recurring payments, and PayPal integration
Cloud-based access across devices enabling remote financial management
- Kashflow cons
Poor and slow customer service, especially after IRIS acquisition
Subpar and unstable mobile app with limited features
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Kashflow reviews and ratings
Buyer sentiment
Users appreciate Kashflow's ease of use and affordability but express dissatisfaction with customer service and mobile app performance.
What buyers like
- Ease of use
- Affordable pricing
- Cloud-based multi-device access
Common complaints
- Customer service quality
- Mobile app functionality
Are you using Kashflow?
What users are saying
BC
Bradley Coles
01/07/21
I’ve used Kashflow since 2013…
I’ve used Kashflow since 2013 Originally privately owned then sold to IRIS . Customer service was quite good originally . Now they have The most ...
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GT
George Thomas
12/17/20
Kashflow are unable to deliver customer…
Kashflow are unable to deliver customer service. They have joined the trend of eliminating over the phone support in favour of the far less helpful ...
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HB
HARDINGS BUILDERS
12/15/20
Worst customer service I’ve…
Worst customer service I’ve experienced, no care for customer, all employees constantly talk over you. It’s a great feeling know you can’t get into ...
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JR
Jon Rose
08/17/20
Had enough of terrible service now.
I have been using KashFlow for nearly 9 years, its clunky, cumbersome and utterly unimpressive. But it kind of worked on the whole. It was not working ...
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KK
Kamil K
07/16/20
The most cumbersome software ever !
The most cumbersome software ever !
T
Tarun
07/15/20
If your accountant has this tool for you then avoid them
My accountants make me use this tool. It is the reason I am probably going to leave them. It is just awful. I don't trust it at all to the point that ...
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What are the features of Kashflow?
Kashflow's Accounts Payable feature simplifies managing your business's incoming bills and payment obligations. It lets you track and schedu…
Kashflow's Accounts Receivable feature helps businesses manage customer invoices and incoming payments efficiently. It automates the invoici…
The Bank Reconciliation feature simplifies the process of matching your financial records with bank statements. Kashflow automatically impor…
Kashflow's Billing and Invoicing feature lets businesses create customized invoices that reflect their brand identity. This tool saves time…
This feature is designed for CPA firms to manage multiple client accounts efficiently. Kashflow lets accountants access client data securely…
The Cash Management feature provides real-time visibility into your company's cash flow status. By tracking cash inflows and outflows, it he…
Kashflow's Collections feature simplifies following up on overdue invoices. Automated reminders and notifications help businesses track outs…
The Expense Tracking feature lets businesses monitor their expenditures in real-time, categorizing them for better analysis. By providing a…
Kashflow's General Ledger feature is the backbone of your accounting system, consolidating all financial transactions into a single reposito…
Your firm will be able to hold funds in multiple currencies if you have a multi-currency bank account. When conducting a business across bor…
Kashflow's Payroll feature simplifies employee compensation management by automating calculations for wages, taxes, and deductions. It maint…
With Project Accounting, Kashflow lets businesses track financial performance at a project level. This feature allows you to allocate costs…
The Purchasing feature simplifies procurement processes by letting users create purchase orders directly within Kashflow. This functionality…
Revenue recognition is a generally accepted accounting standard (GAAP) that identifies and accounts for the exact criteria under which reven…
Spend management is the tried-and-true method of monitoring all supplier connections and company purchasing to identify and maximize every d…
A tax is a governmental mandatory financial charge or levy imposed on a taxpayer to fund certain public expenses. The taxation system is cri…
Kashflow security and data handling
Key compliance certifications and security features for IT and security teams evaluating Kashflow.
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Security features
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Alternatives to Kashflow
Recommended
Streamline your finances with ease.
9.2
Excellent
Why buyers keep looking beyond Kashflow
Lacks native payroll integration — accounting teams typically add Gusto or ADP for employee payments
Interface rated less intuitive than Xero or Wave — users switching cite navigation complexity
Pricing starts at £10/month but scales to £40+ for multi-user access — competitors offer flat rates
No direct integrations with Shopify, Stripe, or Zapier — ecommerce businesses add middleware tools instead
Missing multi-currency support — UK-based firms with EU clients choose Sage or FreshBooks
Limited reporting customization — users needing industry-specific P&L formats migrate to QuickBooks Online
Kashflow Support Options
Frequently Asked Questions About Kashflow
Common questions buyers ask before choosing Kashflow.
Kashflow is a Accounting Software. Kashflow offers Accounts Payable, Accounts Receivable, Bank Reconciliation, Billing and Invoicing, Cash Management and many more functionalities.
Kashflow is a strong fit if: You run a small business with up to 50 employees needing easy bookkeeping.; You want integrated payroll, recurring invoicing, and end-of-year tax reporting.. Consider alternatives if: You require robust mobile app functionality for on-the-go accounting.; You need responsive customer support and advanced customization for larger enterprises..
Buyers commonly note the following limitations of Kashflow: Poor and slow customer service, especially after IRIS acquisition; Subpar and unstable mobile app with limited features; Frequent bank feed and transaction matching issues requiring manual fixes.
Some top alternatives to Kashflow includes Xero, Zoho Books, Quickbooks, Freshbooks and QuickBooks Online Advanced.
Kashflow offers Free Trial, Subscription pricing models
The starting price is not disclosed by Kashflow. You can visit Kashflow pricing page to get the latest pricing.
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About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].