Infrasys POS Review: Is It The Right POS Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Add to compare
Infrasys POS offers custom pricing plan
Raddison
Wyndham
Best Western Hotels Resorts
Choice Hotels
NH HotelsTrusted by many companies including Raddison
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
What is Infrasys POS?
Infrasys POS is a flexible, cloud-based point of sale system designed specifically for the hospitality industry, with a focus on hotel groups, resorts, and F&B operations. Built for IT managers, F&B directors, and operations teams, it streamlines ordering, payments, and outlet management across single or multi-property environments. Key features include mobile and tableside ordering, integrated payments, enterprise-level reporting, and offline functionality. With support for open API connections and dozens of pre-built integrations—including property management systems (PMS), kitchen display systems (KDS), and payment providers—Infrasys adapts easily to existing tech stacks. It's trusted by thousands of global hotel brands to unify F&B operations across regions with ease and consistency.
Pricing
Infrasys POS offers custom pricing plan
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:Global
Platform
Web + mobile app (iOS & Android)
Infrasys POS Software Demo
Infrasys POS was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Infrasys POS
- Use cases
- Hospitality, Hotels & Resorts, Restaurants within Hotel Groups
- Team types
- IT Managers, F&B Directors
- Company size
- 20–500+ Employees
Why teams choose Infrasys POS
Infrasys POS is well-suited for hotel chains and groups managing operations across multiple properties with centralized control and consistency.
Its cloud architecture removes the need for expensive on-site infrastructure while enabling remote management and updates.
Despite being cloud-based, the platform offers offline capabilities to ensure uninterrupted service in environments with unstable internet connections.
Is Infrasys POS right for you?
What buyers should know before shortlisting Infrasys POS
Infrasys POS impressed me with its robust feature set tailored for the hospitality industry, especially for large hotel groups and F&B operations. I appreciated the flexibility to use existing hardware and how easily it integrates with essential systems like PMS and payment providers.
The centralized control over multiple outlets made operations smoother, and offline functionality was a key advantage. However, I noticed that smaller teams might find it overwhelming, and the lack of built-in loyalty or CRM tools could be a limitation for some.
Still, for enterprise-level hospitality businesses, it delivers reliable, scalable, and flexible POS capabilities.
Infrasys POS pros and cons
- Infrasys POS pros
Infrasys POS is well-suited for hotel chains and groups managing operations across multiple properties with centralized control and consistency.
Its cloud architecture removes the need for expensive on-site infrastructure while enabling remote management and updates.
Despite being cloud-based, the platform offers offline capabilities to ensure uninterrupted service in environments with unstable internet connections.
- Infrasys POS cons
Due to its wide range of features and configuration options, setup can be time-consuming and may require specialized onboarding or training.
Smaller establishments may find the feature set more than what they need, resulting in underutilization or additional complexity.
Ready to try it?
Get started with Infrasys POS
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare Infrasys POS side-by-side with top POS Software alternatives.
What is the pricing of Infrasys POS?
Infrasys POS uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
Infrasys POS reviews and ratings
What buyers like
- Infrasys POS is well-suited for hotel chains and groups managing operations across multiple properties with centralized control and consistency.
- Its cloud architecture removes the need for expensive on-site infrastructure while enabling remote management and updates.
- Despite being cloud-based, the platform offers offline capabilities to ensure uninterrupted service in environments with unstable internet connections.
Common complaints
- Due to its wide range of features and configuration options, setup can be time-consuming and may require specialized onboarding or training.
- Smaller establishments may find the feature set more than what they need, resulting in underutilization or additional complexity.
- The platform lacks native CRM or loyalty solutions, which may require businesses to integrate third-party tools for guest engagement campaigns.
What are the features of Infrasys POS?
Infrasys POS supports accounting integration to streamline financial workflows by connecting seamlessly with third-party accounting platform…
The Customer Accounts feature in Infrasys POS allows hospitality businesses to maintain detailed customer records, including transaction his…
Infrasys POS includes built-in Employee Management tools that help businesses handle staff permissions, shifts, performance tracking, and ac…
With Gift Card Management, Infrasys POS enables businesses to issue, redeem, and track gift cards directly through the system. This feature…
Infrasys POS offers robust Inventory Management capabilities, allowing hospitality operations to track ingredients, products, and supplies i…
Mobile Access in Infrasys POS empowers staff to perform key functions—such as tableside ordering, payment processing, and inventory checks—d…
Infrasys POS is designed with Multi-Location support, making it ideal for hotel chains and hospitality groups managing operations across dif…
The Order Management functionality in Infrasys POS enables seamless tracking and handling of guest orders from initiation to fulfillment. Wh…
Infrasys POS features integrated Payment Processing that works with all major providers, allowing for fast, secure, and versatile transactio…
Infrasys POS security and data handling
Key compliance certifications and security features for IT and security teams evaluating Infrasys POS.
Certifications
Developer & data
Alternatives to Infrasys POS
Recommended
Power up your business with Square ...
9.2
Very Good
Recommended
Unlock growth opportunities and ...
9.1
Very Good
Why buyers keep looking beyond Infrasys POS
Smaller restaurants or single-outlet operators may find Infrasys POS too complex or overbuilt for their needs, preferring lighter, more affordable POS systems with simpler setups.
Infrasys POS lacks built-in CRM or loyalty marketing tools, which are important for businesses focused on guest engagement and direct promotions without relying on external solutions.
Due to its broad feature set and enterprise scalability, setup and configuration can be complex, causing some users to seek systems with faster onboarding or more intuitive user experiences.
Although it integrates with PMS and KDS, users looking for a single unified platform that includes full property management, booking, and guest engagement may opt for all-in-one hospitality suites.
While Infrasys allows use of third-party hardware, some users prefer systems that provide fully integrated hardware-software ecosystems with end-to-end support.
Although offline functionality is available, some operations in areas with weak connectivity may prefer more locally-hosted or hybrid models to reduce risk of disruption.
Infrasys POS Customers
Raddison
Wyndham
Best Western Hotels Resorts
Choice Hotels
NH Hotels
Infrasys POS Support Options
Frequently Asked Questions About Infrasys POS
Common questions buyers ask before choosing Infrasys POS.
Infrasys POS is a POS Software. Infrasys POS offers Mobile Access, Gift Card Management, Inventory Management, Accounting Integration, Customer Accounts and many more functionalities.
Buyers commonly note the following limitations of Infrasys POS: Due to its wide range of features and configuration options, setup can be time-consuming and may require specialized onboarding or training.; Smaller establishments may find the feature set more than what they need, resulting in underutilization or additional complexity.; The platform lacks native CRM or loyalty solutions, which may require businesses to integrate third-party tools for guest engagement campaigns..
Some top alternatives to Infrasys POS includes SumUp, Square Point of Sale, ShopKeep, Lightspeed Retail and LithosPOS.
Infrasys POS offers Quotation Based pricing model
The starting price is not disclosed by Infrasys POS. You can visit Infrasys POS pricing page to get the latest pricing.
Ready to try it?
Get started with Infrasys POS
Get connected with the team for a personalised demo.
POS Software by Country
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].