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Infrasys POS vs ShopKeep Comparison

Last updated:

Infrasys POS

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Infrasys POS is a flexible, cloud-based point of sale system designed specifically for the hospitality industry, with a focus on hotel groups, resorts, and F&B operations. Built for IT managers, F&B directors, and operat…

ShopKeep

3.1(135 reviews)

Starting at Contact for pricing

  • Free Trial
  • Medium Business
  • Small Business

ShopKeep is an easy-to-use, cloud-based iPad POS software. It's powerful enough for big businesses and light enough for small ones. There's rich reporting, customer analytics and integration with all the products you use…

ShopKeep leads on user satisfaction with a 3.1-star rating across 135 reviews.

Infrasys POS vs ShopKeep — at a glance

FeatureInfrasys POSShopKeep
Rating3.1 / 5
Reviews135
Starting priceContact for pricingContact for pricing
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessMedium Business, Small Business
CategoryPOS SoftwareRetail Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - iOS
API
Support modesOnline, 24/7 (Live rep)24/7 (Live rep), Business Hours, Online
Certifications
Data residencyGlobalGlobal

Key differences between Infrasys POS and ShopKeep

  • Free trial: ShopKeep offers a free trial; Infrasys POS does not.
  • Target audience: Infrasys POS is built for Large Enterprises and Medium Business, while ShopKeep targets Medium Business and Small Business.
  • Deployment: Infrasys POS supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; ShopKeep supports SaaS/Web/Cloud, Mobile - iOS.

Infrasys POS vs ShopKeep — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most POS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Infrasys POS -Logo
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ShopKeep - Retail Software
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Biggest differences

Start here before you go deeper into features.

Infrasys POS

Best for

Large Enterprises, Medium Business, Small Business

ShopKeep

Best for small to mid-sized retail and hospitality businesses needing easy iPad POS.

Choose if
  • You want a simple, cloud-based iPad POS that works right out of the box.
  • Your business is a retail shop, restaurant, or salon with up to 200 employees.
  • You need quick setup with reliable performance and useful business analytics.
Consider alternatives if
  • You are a large enterprise requiring complex POS customizations and hardware integrations.
  • You need consistently responsive customer service and guaranteed hardware compatibility.

Infrasys POS typically suits Large Enterprises and Medium Business. ShopKeep tends to fit Medium Business and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Infrasys POS is a flexible, cloud-based point of sale system designed specifically for the hospitality industry, with a focus on hotel groups, resorts, and F&B operations. Built for IT ... Read More about Infrasys POS

ShopKeep is an easy-to-use, cloud-based iPad POS software. It's powerful enough for big businesses and light enough for small ones. There's rich reporting, customer analytics and ... Read More about ShopKeep

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

Not Available

9.8/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

20–500+ Employees
1-50 employees51-200 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Infrasys POS

  • Designed for Multi-Property Hotel Operations: Infrasys POS supports centralized management for large hotel groups, enabling oversight of menus, rates, and staff across multiple locations globally from a single cloud dashboard.
  • Flexible Deployment and Integration: With an open API and pre-built integrations, the platform can easily connect to existing PMS, payment processors, and kitchen systems, allowing users to adapt without major infrastructure changes.
  • Mobility and Offline Functionality: The POS system offers full mobile ordering, tableside service, and retains core functionality even when offline—ensuring reliable operations in diverse hospitality environments.
Best fit

Best fit

Infrasys POS

  • 20–500+ Employees
  • Hospitality, Hotels & Resorts, Restaurants within Hotel Groups, Cruise Lines
  • IT Managers, F&B Directors, Hotel Operations Managers, Restaurant Managers, Hospitality Executives

ShopKeep

No best-fit guidance available yet.

Watchouts

Reasons buyers look elsewhere

Infrasys POS

  • Smaller restaurants or single-outlet operators may find Infrasys POS too complex or overbuilt for their needs, preferring lighter, more affordable POS systems with simpler setups.
  • Infrasys POS lacks built-in CRM or loyalty marketing tools, which are important for businesses focused on guest engagement and direct promotions without relying on external solutions.
  • Due to its broad feature set and enterprise scalability, setup and configuration can be complex, causing some users to seek systems with faster onboarding or more intuitive user experiences.

ShopKeep

No alternatives guidance available yet.

Software Demo

Demo

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Step 1 of 4

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How do Infrasys POS and ShopKeep Compare on Features?

Total Features

9 Features

24 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Infrasys POS and ShopKeep on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Infrasys POS pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🌐 Global
      🌐 Global

      Infrasys POS User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      No reviews available for this product

      77

      17

      8

      6

      79

      Spotsaas Editor’s POV generated by AI

      What buyers like

      • Infrasys POS is well-suited for hotel chains and groups managing operations across multiple properties with centralized control and consistency.
      • Its cloud architecture removes the need for expensive on-site infrastructure while enabling remote management and updates.
      • Despite being cloud-based, the platform offers offline capabilities to ensure uninterrupted service in environments with unstable internet connections.

      Common complaints

      • Due to its wide range of features and configuration options, setup can be time-consuming and may require specialized onboarding or training.
      • Smaller establishments may find the feature set more than what they need, resulting in underutilization or additional complexity.
      • The platform lacks native CRM or loyalty solutions, which may require businesses to integrate third-party tools for guest engagement campaigns.

      Buyer sentiment

      Users generally appreciate the ease of use and business insights but express frustration with inconsistent support and hardware issues.

      What buyers like

      • Ease of use
      • Business analytics
      • Customer support availability

      Common complaints

      • Customer service inconsistency
      • Hardware compatibility problems

      Pros and Cons

      • Infrasys POS is well-suited for hotel chains and groups managing operations across multiple properties with centralized control and consistency.

      • Its cloud architecture removes the need for expensive on-site infrastructure while enabling remote management and updates.

      • Despite being cloud-based, the platform offers offline capabilities to ensure uninterrupted service in environments with unstable internet connections.

      • Due to its wide range of features and configuration options, setup can be time-consuming and may require specialized onboarding or training.

      • Smaller establishments may find the feature set more than what they need, resulting in underutilization or additional complexity.

      • User-friendly interface providing valuable business insights

      • Easy setup and integration with online stores

      • Reliable system performance supporting small business growth

      • Inconsistent customer service quality causing delays

      • Hardware compatibility issues with printers and scanners

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Raddison

      Raddison

      Wyndham

      Wyndham

      Best Western Hotels Resorts

      Best Western Hotels Resorts

      No Customers information available.

      Media and Screenshots

      Screenshots

      Infrasys POS

      3 Screenshots

      screenshots

      5 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      3 Videos

      Top Alternatives to Infrasys POS and ShopKeep in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Infrasys POS or ShopKeep?
      ShopKeep edges out the other on user ratings (3.1 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Infrasys POS and ShopKeep offer a free trial?
      ShopKeep offers a free trial. Infrasys POS does not.
      What is the starting price of Infrasys POS vs ShopKeep?
      Infrasys POS starts at Contact for pricing. ShopKeep starts at Contact for pricing.
      What are the top alternatives to Infrasys POS?
      Top alternatives to Infrasys POS include SumUp, Square Point of Sale, ShopKeep, Lightspeed Retail, POSist.
      What are the top alternatives to ShopKeep?
      Top alternatives to ShopKeep include SpotOn, LivePOS, Lightspeed eCom, Square Point of Sale, LightSpeed Restaurant.

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