7.6
SpotScore
GuestPoint Review: Is It The Right Hotel Management Software For Your Team?
Best for SMB teams · Mid-market
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GuestPoint offers custom pricing plan
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
What is GuestPoint?
GuestPoint is a complete, easy to use solution that allows to manage entire property from one place. From simple reservations to online check-ins and checkouts, GuestPoint has an extensive library of features to help to optimise property's performance. GuestPoint enables hoteliers to manage their own website and its content, as well as ensures that reservation information is always up-to-date and accurate.
Pricing
GuestPoint offers custom pricing plan
Best For
Built for growing teams, from small businesses to mid-market
Security & Compliance
Data residency:Global
Platform
Web-based — no mobile app
Installed - Windows
GuestPoint Screenshots
GuestPoint was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider GuestPoint
- Team types
- Medium Business, Small Business
Why teams choose GuestPoint
Comprehensive management from one platform
Enhances guest experience with online features
User-friendly interface for staff
Is GuestPoint right for you?
What buyers should know before shortlisting GuestPoint
GuestPoint offers a comprehensive solution for managing hotel properties, with features that enhance guest experience and operational efficiency. Its user-friendly interface and extensive features make it suitable for various hotel sizes.
GuestPoint pros and cons
- GuestPoint pros
Comprehensive management from one platform
Enhances guest experience with online features
User-friendly interface for staff
- GuestPoint cons
Requires internet for full functionality
Training may be needed for staff
Ready to try it?
Get started with GuestPoint
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare GuestPoint side-by-side with top Hotel Management Software alternatives.
What is the pricing of GuestPoint?
GuestPoint uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
GuestPoint Pricing Plans
Weighing your options?
Not sure if GuestPoint fits your budget?
GuestPoint reviews and ratings
Buyer sentiment
Buyer sentiment is mixed to positive across 27 reviews, with clear strengths and a few common watchouts.
What buyers like
- All-in-one management
- Online check-in/out
- Website management
Common complaints
- May require training
- Internet dependency
- Subscription costs
Are you using GuestPoint?
- See if GuestPoint fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
What are the features of GuestPoint?
Employee management is a crucial aspect of any organization, as it involves the effective and efficient management of all the employees with…
Maintenance Management refers to the process of effectively managing and controlling the maintenance activities in an organization. It invol…
Multi-Property is a software feature that allows users to manage multiple properties within a single platform. This feature is highly benefi…
Point of Sale (POS) software is a computerized system used by businesses to facilitate and streamline their sales process. It provides an au…
GuestPoint security and data handling
Key compliance certifications and security features for IT and security teams evaluating GuestPoint.
Certifications
Developer & data
Alternatives to GuestPoint
GuestPoint Support Options
Frequently Asked Questions About GuestPoint
Common questions buyers ask before choosing GuestPoint.
GuestPoint is a Hotel Management Software. GuestPoint offers Point of Sale (POS), Multi-Property, Maintenance Management and many more functionalities.
Buyers commonly note the following limitations of GuestPoint: Requires internet for full functionality; Training may be needed for staff; Ongoing subscription fees.
Some top alternatives to GuestPoint includes Cloudbeds, NewBook, eZee Absolute, 5stelle* and The Hotels Network.
GuestPoint offers Quotation Based pricing model
The starting price is not disclosed by GuestPoint. You can visit GuestPoint pricing page to get the latest pricing.
Ready to try it?
Get started with GuestPoint
Get connected with the team for a personalised demo.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].