8.3
SpotScore
ALICE Review: Is It The Right Hotel Management Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
ALICE offers custom pricing plan
Overview
Pricing
Features
Buyer feedback
Alternatives
Security & Compliance
Support
FAQ
Blogs
What is ALICE?
ALICE is a software solution, which makes reservations easier through effective management of hotel lobby, small business system reservations, networking management software and has been developed to meet multiple needs. In this regard, it advance the hotel using a modern technology that enables connections with various devices and provides easy access to all information to improve productivity of the staff.
Pricing
ALICE offers custom pricing plan
Best For
Suited for small teams, SMBs, and enterprise
Security & Compliance
Data residency:🇺🇸
ALICE was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider ALICE
- Team types
- Large Enterprises, Medium Business
Why teams choose ALICE
Integrates modern technology for efficiency
Enhances staff productivity through effective tools
Is ALICE right for you?
What buyers should know before shortlisting ALICE
ALICE focuses on enhancing hotel operations through modern technology and effective reservation management. Its networking capabilities can significantly improve staff productivity and guest experiences.
ALICE pros and cons
- ALICE pros
Integrates modern technology for efficiency
Enhances staff productivity through effective tools
- ALICE cons
May require initial staff training
Limited advanced features for larger hotels
Ready to try it?
Get started with ALICE
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare ALICE side-by-side with top Hotel Management Software alternatives.
What is the pricing of ALICE?
ALICE uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
ALICE Pricing Plans
Weighing your options?
Not sure if ALICE fits your budget?
ALICE reviews and ratings
Buyer sentiment
Buyer sentiment is positive across 12 reviews, with strong overall satisfaction.
What buyers like
- Modern technology integration
- Improves staff productivity
- Effective reservation management
Common complaints
- May require training for staff
- Limited advanced features
- Basic reporting tools
Are you using ALICE?
What users are saying
LK
Lisa K
08/07/23
"Better communication"
What do you like best about ALICE? Our communication has been greatly improved in terms of timeliness and the ability to create, manage, and resolve ...
Read more
AU
Anonymous User
07/12/23
"ALICE Review"
What do you like best about ALICE? Increase the interaction between clients What do you dislike about ALICE? Not that I am aware of as of now. Will ...
Read more
AU
Anonymous User
07/06/22
"Alice is like a best friend at work!"
What do you like best about ALICE? Alice is like a best friend at work! She's a powerful work horse. With user friendly controls , a well thought out ...
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AU
Anonymous User
12/11/21
"Succinct"
What do you like best about ALICE? Responsiveness and ability to create, operate, close tickets in many modes. What do you dislike about ...
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AU
Anonymous User
12/08/21
"Great messaging system"
What do you like best about ALICE? Very easy to use to contact guests. Can even use "quick text" options. What do you dislike about ALICE? Guest ...
Read more
KO
Kelly O
09/06/19
"Good Tool for Businesses where mulitple teammates work on the same tasks, Needs slight improvement"
What do you like best about ALICE? I like that it is mostly set up like a basic calendar, so it's easy to view and work within daily. I like that it ...
Read more
- See if ALICE fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
What are the features of ALICE?
Employee management is a crucial aspect of any organization, as it involves the effective and efficient management of all the employees with…
Guest Experience (GEM) is a feature that aims to enhance the overall experience of customers or visitors in any establishment. It facilitate…
Housekeeping management refers to the overall management and organization of cleaning and maintenance tasks in a professional setting, such…
Maintenance Management refers to the process of effectively managing and controlling the maintenance activities in an organization. It invol…
Marketing management is a crucial aspect of any successful business strategy. It involves the planning, implementation, and control of vario…
Multi-Property is a software feature that allows users to manage multiple properties within a single platform. This feature is highly benefi…
Point of Sale (POS) software is a computerized system used by businesses to facilitate and streamline their sales process. It provides an au…
ALICE security and data handling
Key compliance certifications and security features for IT and security teams evaluating ALICE.
Certifications
Developer & data
Alternatives to ALICE
ALICE Support Options
Frequently Asked Questions About ALICE
Common questions buyers ask before choosing ALICE.
ALICE is a Hotel Management Software. ALICE offers Point of Sale (POS), Multi-Property, Marketing Management, Maintenance Management, Housekeeping Management and many more functionalities.
Buyers commonly note the following limitations of ALICE: May require initial staff training; Limited advanced features for larger hotels.
Some top alternatives to ALICE includes MyAlice, Cloudbeds, 5stelle*, MyHotelLine PMS and Hotelforce.
ALICE offers Quotation Based pricing model
The starting price is not disclosed by ALICE. You can visit ALICE pricing page to get the latest pricing.
Ready to try it?
Get started with ALICE
Get connected with the team for a personalised demo.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
