Everbridge IT Alerting Review: Is It The Right IT Alerting Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Everbridge IT Alerting offers custom pricing plan
Santander
Siemens
Sanofi
MDC
Kosmos EnergyTrusted by many companies including Santander
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
What is Everbridge IT Alerting?
Everbridge IT Alerting Software helps keep company networks safe from security breaches by increasing the efficiency of communications from IT and NOC teams to on-call staff, and providing complete visibility into network status. Everbridge provides automated risk assessment processes and Google-like search capabilities – putting user ahead of attackers even before they get inside, saving time and money.
Pricing
Everbridge IT Alerting offers custom pricing plan
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:Global
Platform
Web + mobile app (iOS & Android)
Everbridge IT Alerting Software Demo
Everbridge IT Alerting was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Everbridge IT Alerting
- Use cases
- IT Services, Telecommunications, Healthcare
- Team types
- IT Managers, Incident Response Coordinators
- Company size
- 100 to 500 employees, 501 to 10,000 employees
- Workflow style
- Simple and streamlined
- Setup complexity
- Low
Why teams choose Everbridge IT Alerting
Streamlines major incident management with appropriate team notifications
User-friendly interface with easy setup for both technical and non-technical users
Real-time multi-channel alerts improving response times during critical incidents
Is Everbridge IT Alerting right for you?
Best for streamlined real-time IT incident alerting and response coordination.
Choose Everbridge IT Alerting if
- You need quick, multi-channel alerts to on-call IT and NOC staff during incidents.
- Your team values a simple, user-friendly interface with low setup complexity.
- You want automated risk assessments combined with powerful search to preempt threats.
Consider alternatives if
- Your organization requires deep, customizable reporting integrations with platforms like ServiceNow.
- You need extensive customization options or have a limited budget due to high pricing.
What buyers should know before shortlisting Everbridge IT Alerting
Everbridge IT Alerting is a powerful tool that excels in providing real-time alerts and notifications for critical issues, allowing swift responses from IT teams. Users appreciate its seamless integration capabilities, particularly with ServiceNow, streamlining incident management processes with ease.
The user-friendly interface stands out for its simplicity in setting up on-call schedules, enhancing operational efficiency. Additionally, the multi-channel alerting features like emails, texts, and calls ensure effective communication, even with offline staff members.
Despite its strengths, some users have noted minor drawbacks, such as the need for improved reporting integration with ServiceNow. However, the overall consensus leans towards the product's effectiveness in reducing downtime, enhancing response times, and improving incident resolution.
Everbridge IT Alerting proves to be a valuable asset for IT departments seeking reliable, comprehensive alerting solutions to keep their systems running smoothly.
Everbridge IT Alerting pros and cons
- Everbridge IT Alerting pros
Streamlines major incident management with appropriate team notifications
User-friendly interface with easy setup for both technical and non-technical users
Real-time multi-channel alerts improving response times during critical incidents
- Everbridge IT Alerting cons
Limited reporting integration with some platforms such as ServiceNow
Complex profile information requirements that may raise security concerns
Ready to try it?
Get started with Everbridge IT Alerting
Connect with the team for a personalised demo.
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What is the pricing of Everbridge IT Alerting?
Everbridge IT Alerting uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
**Basic Plan**
Ideal for small to mid-sized businesses looking to establish a foundational incident response system. This plan includes essential alerting features, such as SMS and email notifications, ensuring that your team can quickly respond to IT incidents without overwhelming complexity. With streamlined setup and user-friendly interfaces, it's perfect for organizations just starting their IT alerting journey.
**Standard Plan**
Designed for growing organizations with more complex IT infrastructures, the Standard Plan offers enhanced capabilities including automated escalation processes and integration with popular ITSM tools. This plan is perfect for teams that require more robust monitoring and response options, ensuring critical issues are addressed promptly while reducing downtime.
**Premium Plan**
Tailored for large enterprises or organizations with mission-critical IT environments, the Premium Plan provides advanced features such as real-time analytics, custom reporting, and dedicated support. This plan empowers teams with comprehensive situational awareness and strategic insights, making it ideal for organizations that prioritize operational resilience and need to manage high-stakes incidents effectively.
**Enterprise Plan**
The Enterprise Plan is perfect for multinational corporations or organizations with extensive IT operations requiring a fully customizable alerting solution. This plan includes all features from the Premium Plan plus personalized onboarding, advanced integrations, and priority access to new features. It ensures that your organization can tailor the platform to fit unique workflows and compliance needs, ultimately enhancing your incident response strategy across global operations.
Everbridge IT Alerting reviews and ratings
Buyer sentiment
Buyers generally appreciate the tool’s ease of use, real-time alerting, and incident management efficiency but express concerns about pricing and limited integrations.
What buyers like
- Ease of use
- Real-time alerting
- Incident management streamlining
Common complaints
- Pricing transparency and cost
- Limited integration and customization
What users are saying
IC
Internal Consultant in Accounting
07/10/20
It manager
What do you like best? Security alerts and pager alert for critical issues What do you dislike? To be able to integrate the application with ...
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JK
Jason K
05/09/19
What do you like best? The thing that I like best about Everbridge IT alerting is the interface for setting up on-call notification schedules. What ...
Read more
AM
Aran M
05/09/19
Awesome integration
What do you like best? Everbridge IT Alerting has a very nice interface to manage many different scenarios including Major Incident Management, ...
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TH
Tom H
05/08/19
Everbridge notifications
What do you like best? configurable of the everbridge IT alerting notifications What do you dislike? nothing so far, has been used successfully ...
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AI
Administrator in Computer & Network Security
05/08/19
everbridge wakes me up at night!
What do you like best? it emails, it texts, it calls .. until I give up and answer! What do you dislike? See above, but really it does its job ...
Read more
AI
Administrator in Chemicals
01/09/18
Excellent
What do you like best? All features are very good and easy to use. What do you dislike? Nothing like dislike in this product . It is very useful. ...
Read more
What are the features of Everbridge IT Alerting?
The Activity Management feature provides a comprehensive view of all actions taken during an incident response process. Users can log activi…
With Alert Notifications, Everbridge IT Alerting ensures that all stakeholders receive timely updates about ongoing incidents through prefer…
The Alerts feature enables users to set up customized notifications based on specific triggers or thresholds within their IT infrastructure.…
The Collaboration feature facilitates seamless communication among team members during incident resolution efforts. With integrated chat fun…
Everbridge IT Alerting provides real-time notifications to relevant stakeholders during an incident. This feature ensures that the right ind…
The Incident Management feature streamlines the process of addressing and resolving IT incidents. It provides a centralized platform where t…
The Incident Prioritization feature helps teams assess the severity and urgency of each incident based on predefined criteria. This ensures…
With the Incident Reporting feature, users can easily generate comprehensive reports on incidents after they occur. This capability allows o…
Everbridge IT Alerting’s Incident Tracking feature enables teams to monitor the status and progress of ongoing incidents in real-time. Users…
This feature provides continuous oversight of IT systems and applications to identify potential issues before they escalate into major incid…
Everbridge IT Alerting’s Performance Analysis feature offers insights into how effectively incidents are managed over time. By evaluating me…
Organizations use social media to communicate their stories, engage with audiences, and grow their influence. Successful social media respon…
The Routing feature intelligently directs alerts and incident notifications to the appropriate team members based on their expertise or avai…
SLA (Service Level Agreement) Monitoring is a software feature that is designed to help organizations keep track of their compliance with se…
The Templates feature allows organizations to create standardized alert messages and incident logs tailored to specific types of incidents.…
Everbridge IT Alerting security and data handling
Key compliance certifications and security features for IT and security teams evaluating Everbridge IT Alerting.
Developer & data
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Why buyers keep looking beyond Everbridge IT Alerting
Users may seek alternatives to Everbridge IT Alerting due to high costs, especially for smaller organizations or those with limited budgets looking for more cost-effective solutions without sacrificing functionality.
Organizations might consider alternatives if they require more customizable features or integration capabilities with existing systems, as flexibility can be crucial for specific operational needs.
Some users may find Everbridge's user interface complex or unintuitive, prompting them to look for alternatives that offer a more user-friendly experience and easier onboarding for their teams.
Companies may also explore other options if they need enhanced scalability, particularly if they anticipate rapid growth or changes in operational requirements that demand a more adaptable alerting solution.
Users could be motivated to switch if they experience inadequate customer support or service responsiveness, leading them to seek alternatives that promise better assistance and quicker resolution times.
Everbridge IT Alerting Customers
Santander
Siemens
Sanofi
MDC
Kosmos Energy
Loomis
Goldman Sachs
Everbridge IT Alerting Support Options
Frequently Asked Questions About Everbridge IT Alerting
Common questions buyers ask before choosing Everbridge IT Alerting.
Everbridge IT Alerting is a IT Alerting Software. Everbridge IT Alerting offers Incident Alerting, Incident Management, Incident Reporting, Incident Prioritization, Incident Tracking and many more functionalities.
Everbridge IT Alerting is a strong fit if: You need quick, multi-channel alerts to on-call IT and NOC staff during incidents.; Your team values a simple, user-friendly interface with low setup complexity.. Consider alternatives if: Your organization requires deep, customizable reporting integrations with platforms like ServiceNow.; You need extensive customization options or have a limited budget due to high pricing..
Buyers commonly note the following limitations of Everbridge IT Alerting: Limited reporting integration with some platforms such as ServiceNow; Complex profile information requirements that may raise security concerns; Expensive pricing model without a public demo or free trial.
Some top alternatives to Everbridge IT Alerting includes alerto.in, AlertOps, Spike.sh, DERDACK Enterprise Alert and PagerTree.
Everbridge IT Alerting offers Quotation Based pricing model
The starting price is not disclosed by Everbridge IT Alerting. You can visit Everbridge IT Alerting pricing page to get the latest pricing.
Ready to try it?
Get started with Everbridge IT Alerting
Get connected with the team for a personalised demo.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].