Top 10 Dock Alternatives 2026
Boost engagement, simplify CRM.
Trusted by 2M+ software buyers annually.
Main Features
- Analytics
- Client Management (Customer)
- Client Portal
- Collaboration
Pricing
Starts from $29/User/Month when Billed Yearly
Free Trial available
Dock is a Customer Success Software platform. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Customer Success Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
Dock vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you decide faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| Dock Current | Customer Success Software | $29 | No reviews | ✓ Yes |
 Kapta | Customer Success Software | $1,000 | 5.0 ★ | ✗ No |
 Catalyst | Customer Success Software | Custom pricing | 4.6 ★ | ✗ No |
 Roojoom | Customer Success Software | Custom pricing | 5.0 ★ | ✗ No |
 ServiceSource | Customer Success Software | Custom pricing | 3.7 ★ | ✗ No |
 ClientSuccess | Customer Success Software | Custom pricing | 4.8 ★ | ✗ No |
Showing 1-10 out of 10
List of the Top Dock alternatives as of October 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
Kapta
Transform client connections with Kapta.
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What is Kapta?
Introducing Kapta - a revolutionary Key Account Management platform designed to transform client relationships. Our proven methodology combined with intuitive technology accelerates and supports your efforts every step of the way. Kapta goes beyond just managing accounts and helps you build and ...
Read moreCommon Features
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Client Management (Customer)
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Customer Engagement
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Task Management
Unique Features
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Customer Tracking
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Dashboard
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Reporting
+ 1 more
Pricing
Starts from $1,000/Month
Catalyst
Empower your sales and delight your customers.
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What is Catalyst?
Catalyst is a customer success software suite that helps to sell more, up-sell and cross-sell, and retain customers for longer with a single solution. Granular control over the sales process provides a 360-degree view of customers who can be re-engaged through messages, newsletters, product ...
Read moreCommon Features
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Client Management (Customer)
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Customer Engagement
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Task Management
Unique Features
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Customer Data
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Retention Tracking
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Segmentation
+ 2 more
Pricing
Catalyst offers custom pricing plan
Spotsaas Buyer Intelligence
Own the software buyers are comparing here? See who's weighing you against rivals — and who's comparing your competitors while you're not in the running.
Roojoom
Streamline customer journeys with AI technology.
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What is Roojoom?
Roojoom is a powerful AI-enabled Personal Journey Orchestration platform - the perfect tool to help you guide your customers through pre-defined objectives in a streamlined and effective way. Packed with useful features like intelligent customer journey scheduling, real-time monitoring tools ...
Read moreCommon Features
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Customer Engagement
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Analytics
Unique Features
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Machine Learning
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Onboarding
Pricing
Roojoom offers custom pricing plan
ServiceSource
Unlock your B2B potential with ServiceSource.
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What is ServiceSource?
ServiceSource is a renowned B2B Customer Journey Experience Solution that helps businesses transform their digital sales and customer success processes. As a global provider of outsourced go-to-market services, ServiceSource accelerates B2B sales and drives customer retention and renewal ...
Read moreCommon Features
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Customer Engagement
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Client Management (Customer)
Unique Features
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Retention Tracking
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Revenue Management
Pricing
ServiceSource offers custom pricing plan
ClientSuccess
Success starts with ClientSuccess.
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What is ClientSuccess?
Clientsuccess is a customer success software that helps to keep team members regularly reporting in a project management platform. It has a great list of features that help SmarterTools clients address the most common pain points. It automatically tracks conversations, sends personalized ...
Read moreCommon Features
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Client Management (Customer)
-
Customer Engagement
Unique Features
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Customer Tracking
-
Dashboard
-
Reporting
+ 1 more
Pricing
ClientSuccess offers custom pricing plan
ChurnZero
Maximize customer value with ChurnZero.
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What is ChurnZero?
ChurnZero is a customer success software that helps SaaS companies increase customer lifetime value. It automatically track customer experience through NPS, MQL, SQL, renewal surveys and integration with CRMs to determine how valuable they are. ChurnZero provides tools for customer success, ...
Read moreCommon Features
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Customer Engagement
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Client Management (Customer)
Unique Features
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Retention Tracking
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Customer Tracking
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Feedback Management
+ 3 more
Pricing
Free Trial available
ChurnZero offers custom pricing plan
UserGuiding
Empowering your customer success journey.
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What is UserGuiding?
UserGuiding is the customer success software that helps to achieve goals. Generate more revenue, build trust in product, and maintain healthier relationships with customers with easy to use customer success software. It help to close the loop between business and customers through ...
Read moreCommon Features
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Analytics
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Customer Engagement
Unique Features
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Onboarding
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Segmentation
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Embeddable Survey
+ 3 more
Pricing
Free Trial available
Starts from $990/Year
Totango
Empowering businesses for customer success.
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What is Totango?
Totango is a customer success platform with the most robust CRM and support automation functionality. A spinout of Salesforce, Totango helps thousands of companies of all sizes improve customer satisfaction rates, identify key accounts, and grow revenue faster than ever before. With ...
Read moreCommon Features
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Customer Engagement
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Client Management (Customer)
Unique Features
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Segmentation
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Customer Tracking
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Retention Tracking
+ 3 more
Pricing
Totango offers custom pricing plan
UserIQ
Empower, engage, and exceed customer expectations.
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What is UserIQ?
UserIQ is the Customer Success Platform that empowers Product, Sales, and Support teams to help customers more effectively - with deep understanding of how they use products, personalized recommendations for more effective support, and intelligent automation to deliver on their expectations. ...
Read moreCommon Features
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Customer Engagement
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Analytics
Unique Features
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User Interaction Tracking
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Onboarding
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Segmentation
+ 2 more
Pricing
UserIQ offers custom pricing plan
Gleantap
Boost your fitness franchise with personalized engagement.
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What is Gleantap?
Gleantap is the ultimate solution for fitness franchise clubs and studios. It revolutionizes the traditional customer experience by predicting their behavior and engaging them through automated messaging and personalized human outreach. This innovative platform includes a comprehensive set of ...
Read moreCommon Features
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Customer Engagement
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Task Management
Unique Features
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Retention Tracking
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Chat (Messaging)
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Multi-Channel Communication
+ 2 more
Pricing
Starts from $99/Month
Which Dock Alternative Is Right for You?
- If you need a free or low-cost option: ChurnZero — offers a free plan or trial suitable for small teams.
- If user satisfaction is your top priority: Roojoom — holds the highest user rating (5.0★) among Dock alternatives.
- If you want a mid-range option: ChurnZero — sits in the middle of the list by rating and may fit teams with mixed requirements.
Frequently Asked Questions (FAQs)
Stuck on something? We're here to help with all the questions and answers in one place.
The top-rated alternatives to Dock for Customer Success Software are Roojoom (5.0★), Kapta (5.0★), UserGuiding (4.9★). Compare all 10 alternatives side-by-side above.
When evaluating alternatives to Dock, prioritize: Task Management, Collaboration, File Sharing, Analytics, Customer Engagement, transparent pricing, free trial availability, and integrations with tools you already use. Use the filters above to compare by feature, budget, and team size.
For small businesses, the best Customer Success Software tools are Velaris.io, Copilot, Syncly. Look for affordable per-seat pricing, quick setup (under 1 day), no long-term contracts, and strong onboarding support to reduce time-to-value.
Dock starts from $29 /User/Month. Many alternatives offer similar functionality at different price points — some with free tiers, others with more flexible per-seat pricing. Use the filters above to narrow by budget.
Migration difficulty depends on how deeply Dock is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend narrowing to 2–3 options, running a free trial, and checking each vendor's migration guides before committing.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].