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9.1

Spot Score

Cayzu Help Desk - Help Desk Software

Cayzu Help Desk Pricing Plans & Top Alternatives in 2025

Simplify support and keep customers satisfied.

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Main Features

  • Alerts (Escalation)
  • Automated Routing
  • Contract (SLA Management)
  • Customizable Branding

Pricing

  • Starts from $4/User/Month when Billed Yearly

  • Free Trial available

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Cayzu Help Desk Pricing

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Free Trial

  • Yes, It's available

Cayzu Help Desk Pricing

  • Starts from $4/User/Month when Billed Yearly

Pricing Model

  • Free trial

  • Paid Plans (Subscription )

Claim a Free Trial

Cayzu Help Desk Pricing Plans Explained

Basic

  • 1 Agent

  • Email channel

  • Social channels

  • Basic knowledge base

  • Web widget

Team

  • Includes features of the Basic plan, plus

  • Automation rules

  • App integrations

  • Time tracking

  • Custom domain mapping

  • Collision detection

Pro

  • Includes features of Team plan, plus

  • Multilingual content

  • Reports & dashboards

  • SLAs and business hours

  • Single sign-on

  • Custom fields

  • Asset management

  • Multiple ticket forms

Show more +

Enterprise

  • Includes features of Pro plan, plus

  • Custom agent roles

  • Multi-brand support

  • Custom ticket views

  • Agent round robin

  • Ticket dependencies

  • Rest based API

Screenshots of the Cayzu Help Desk Pricing Page

Disclaimer: Pricing information for Cayzu Help Desk is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

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Why users might consider alternative to Cayzu Help Desk?

  • Cayzu is designed for SMBs and thus lacks some advanced features such as AI-powered automation, advanced reporting, and in-depth analytics that larger organizations may require.

  • The platform offers fewer third-party integrations compared to competitors, which can restrict seamless workflow automation across multiple business tools.

  • Some users report that the UI feels outdated and less intuitive, which might impact user adoption and daily usability, especially for new team members.

  • While excellent for SMBs, Cayzu might not scale well for growing enterprises or businesses requiring multi-department ticket routing and complex workflows.

  • Customization capabilities such as ticket forms, workflows, and branding are somewhat limited compared to other help desk software. This can be a drawback for businesses wanting more tailored solutions

  • Although there is mobile access, users have mentioned that the mobile app or mobile web experience lacks some features and smoothness, which can affect support teams on the go.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, Cayzu Help Desk software offers Free Trial.

Cayzu Help Desk offers Free Trial, Subscription.

The starting price of Cayzu Help Desk is $4/User/Month when Billed Yearly

Cayzu Help Desk Support Options

Customer Service

Business Hours

Online

Location

Amherstburg, Canada

This software is researched and edited by

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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