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CallRoot vs Calltracks Comparison

Last updated:

CallRoot

3.3(6 reviews)

Starting at $49 /Month

  • Large Enterprises
  • Medium Business

CallRoot Inbound Call Tracking Software automatically tracks inbound calls through a dedicated phone number, allowing user to easily craft more meaningful responses to customers. Using CallRoot user can view detailed int…

Calltracks

4.2(46 reviews)

Starting at Contact for pricing

  • Individuals
  • Large Enterprises

Calltracks is an inbound call tracking software that tracks exactly how much incoming calls business receives. With Calltracks user can identify which marketing efforts are driving the most calls & sales. Plus, custom sc…

Calltracks leads on user satisfaction with a 4.2-star rating across 46 reviews.

CallRoot vs Calltracks — at a glance

FeatureCallRootCalltracks
Rating3.3 / 54.2 / 5
Reviews646
Starting price$49 /MonthContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Large Enterprises, Medium Business
CategoryInbound Call Tracking SoftwareInbound Call Tracking Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modesOnlineOnline
Certifications
Data residencyUSUS

Key differences between CallRoot and Calltracks

  • Pricing: CallRoot starts at $49 /Month. Calltracks pricing is not publicly listed.
  • Target audience: CallRoot is built for Large Enterprises and Medium Business, while Calltracks targets Individuals and Large Enterprises.
  • User satisfaction: Calltracks scores higher with a 4.2-star average.
  • Deployment: CallRoot supports SaaS/Web/Cloud; Calltracks supports SaaS/Web/Cloud.

CallRoot vs Calltracks — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Inbound Call Tracking Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

CallRoot - Inbound Call Tracking Software
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Calltracks - Inbound Call Tracking Software
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Biggest differences

Start here before you go deeper into features.

CallRoot

Best for

Large Enterprises, Medium Business, Small Business

Calltracks

Best for

Individuals, Large Enterprises, Medium Business

CallRoot typically suits Large Enterprises and Medium Business. Calltracks tends to fit Individuals and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

CallRoot Inbound Call Tracking Software automatically tracks inbound calls through a dedicated phone number, allowing user to easily craft more meaningful responses to customers. Using ... Read More about CallRoot

Calltracks is an inbound call tracking software that tracks exactly how much incoming calls business receives. With Calltracks user can identify which marketing efforts are driving the most ... Read More about Calltracks

Entry Level Pricing

  • Starts from $49
  • Not Available

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

3.3

(6)

4.2

(46)
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Software Demo

Demo

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Compare CallRoot and Calltracks on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $49
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      CallRoot pricing
      Calltracks pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Small Business
      • Freelancers
      • Medium Business
      • Individuals
      • Large Enterprises
      • Small Business
      • Freelancers
      • Medium Business
      • Individuals

      Platforms Supported

      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Mac
      • Installed - Windows
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Mac
      • Installed - Windows

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🇺🇸 US
      🇺🇸 US

      CallRoot User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      1

      1

      0

      0

      1

      4

      9

      1

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is mixed across 3 reviews, so it is worth reviewing the tradeoffs closely.

      What buyers like

      • Automatic call tracking
      • Detailed success rates
      • Source tracking

      Common complaints

      • Limited to inbound calls
      • Basic reporting features
      • May require setup time

      Buyer sentiment

      Buyer sentiment is positive across 14 reviews, with strong overall satisfaction.

      What buyers like

      • Tracks marketing effectiveness
      • Custom scripts for follow-ups
      • Easy to use

      Common complaints

      • Limited advanced features
      • Basic reporting options
      • May require additional tools

      Pros and Cons

      • Automatic tracking for ease of use

      • Detailed insights into call success rates

      • Limited features for outbound calls

      • Basic reporting may not meet all needs

      • Effective tracking of marketing efforts

      • Custom scripts enhance follow-up capabilities

      • User-friendly interface for easy navigation

      • Limited advanced features may restrict growth

      • Basic reporting may not meet all needs

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      No Customers information available.

      Freshegg

      Freshegg

      Lookers

      Lookers

      Northgate

      Northgate

      Media and Screenshots

      Screenshots

      New  Callroot Contact

      5 Screenshots

      No screenshots available.

      Videos

      video-0

      2 Videos

      video-0

      2 Videos

      Top Alternatives to CallRoot and Calltracks in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, CallRoot or Calltracks?
      Calltracks edges out the other on user ratings (4.2 vs 3.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do CallRoot and Calltracks offer a free trial?
      Neither CallRoot nor Calltracks currently lists a free trial.
      What is the starting price of CallRoot vs Calltracks?
      CallRoot starts at $49 /Month. Calltracks starts at Contact for pricing.
      What are the top alternatives to CallRoot?
      Top alternatives to CallRoot include ResponseTap, PhoneWagon, AvidTrak, Calltracks, CallView 360.
      What are the top alternatives to Calltracks?
      Top alternatives to Calltracks include CallTrackingMetrics, CallView 360, calltrak, TeleCapture, Analytic Call Tracking.

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