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12 Best InTouchCRM Alternatives in 2026 — Free Options Included

Explore 12 alternatives to InTouchCRM — vetted by our editors with real user reviews, pricing, and feature comparisons.

Best free InTouchCRM alternatives: a side-by-side view

Quick answer

If you only check three InTouchCRM alternatives, make them 1CRM, RAYNET CRM and BenchmarkONE. 1CRM leads with a SpotScore of 8.7 and a 1.5★ rating. See how all 12 compare on score, rating, and price below.

If you're weighing whether InTouchCRM still fits, this lineup helps. These 12 crm software free alternatives are the top contenders, ordered by SpotScore, a measure of verified satisfaction and market presence, plus star ratings and pricing model. Each one passes editorial review. Use the table to compare, then explore the breakdowns below.

ProductSpotScoreRatingPricingBest for
1CRMStreamline customer management with 1CRM.8.7★★☆☆☆ 1.5(2)Freefrom $13 /User/Monthsmall & mid-size businesses
RAYNET CRMStrengthen customer connections and enhance business growth.8.5★★★★★ 4.77(40)Freefrom $25 /User/Monthteams of all sizes
BenchmarkONEEfficiently streamline your business operations.8.5★★★★★ 4.7(43)Freefrom $49/moteams of all sizes
webCRMStreamline your business with webCRM.8.4★★★★★ 5(20)FreeFree Trial · Subscriptionteams of all sizes
DinamikCRMStreamline your sales and marketing with DinamikCRM.8.4★★★★ 4(2)FreeFree Trial · Subscriptionteams of all sizes
Bigin by Zoho CRMStreamline your sales and build better relationships.9★★★★★ 4.6(294)FreeFree Trial · Freemium · Subscriptionsmall businesses
SalesRabbitBoost your sales with streamlined contact management.9.8★★★★★ 4.61(309)FreeFree Trial · Subscriptionteams of all sizes
Agentforce Sales (formerly Salesforce Sales Cloud)AI agents for sales — Salesforce CRM with Agentforce autonomous selling, pipeline & forecasting9.8★★★★★ 4.55(710)FreeFree Trial · Subscriptionteams of all sizes
Zoho CRMEfficiency at your fingertips.9.8★★★★ 4.14(2488)FreeFree Trial · Freemium · Subscriptionteams of all sizes
ClickUpEffortlessly streamline your projects with ClickUp9.8★★★★★ 4.87(2889)FreeFree Trial · Freemium · Subscription · Quotation Basedteams of all sizes
Bitrix24Streamline your business with Bitrix24.9.8★★★★ 4.24(422)FreeFree Trial · Freemium · One-time license · Subscriptionteams of all sizes
Apollo.ioEmpower your sales team to exceed goals.9.6★★★★★ 4.97(2210)FreeFree Trial · Freemium · Subscription · Quotation Basedteams of all sizes

8.7

SpotScore

1CRM - CRM Software

1CRM

Streamline customer management with 1CRM.

Best for: SMB teams · Mid-market

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What is 1CRM?

1CRM is Web based customer relationship management application, which uses simple and advanced feature to manage customer, users and devices. It has a web-based as well as desktop version. 1CRM includes some advanced features like work order management, asset management, marketing campaign ...

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Free TrialTry Free →

8.5

SpotScore

RAYNET CRM - CRM Software

RAYNET CRM

Strengthen customer connections and enhance business growth.

Best for: SMB teams · Mid-market · Enterprise

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What is RAYNET CRM?

RAYNET CRM is a CRM for sales professionals and team managers who need a clear overview of deals, contacts, and pipeline activity without a steep learning curve. It provides customizable fields, a calendar system, and a mobile app for reps working outside the office, with reliable sync across ...

Read more about RAYNET CRM
Free TrialTry Free →

8.5

SpotScore

BenchmarkONE - CRM Software

BenchmarkONE

Efficiently streamline your business operations.

Best for: SMB teams · Mid-market · Enterprise

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What is BenchmarkONE?

BenchmarkONE is a comprehensive resource management and customer relations software application. It manages inquiries from prospects and customers, generates estimates & proposals, accepts input of orders, manages orders and fulfillment including scheduling & tracking shipments, and ensures ...

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Free TrialTry Free →

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8.4

SpotScore

webCRM - CRM Software

webCRM

Streamline your business with webCRM.

Best for: SMB teams · Mid-market · Enterprise

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What is webCRM?

webCRM is an intuitive, feature-rich, easily customizable CRM application that provides your organization with the most advanced and robust CRM functionality on the market. webCRM was built to be flexible and scalable, and offers all the functionality of a high-end enterprise solution, yet it ...

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Free TrialTry Free →

8.4

SpotScore

DinamikCRM - CRM Software

DinamikCRM

Streamline your sales and marketing with DinamikCRM.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is DinamikCRM?

DinamikCRM is a CRM software solution that increases productivity of your sales and marketing team and thus makes them more effective. It helps you to manage customer relations, accomplish marketing campaigns and implement sales processes in an efficient way. DinamikCRM can be accessed from ...

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Free Trial

9.0

SpotScore

Bigin by Zoho CRM - CRM Software

Bigin by Zoho CRM

The Best Overall

Streamline your sales and build better relationships.

Best for: SMB teams

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What is Bigin by Zoho CRM?

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day without extensive onboarding. Direct integrations are largely limited to ...

Read more about Bigin by Zoho CRM
Free TrialTry Free →·

Starts from $7/User/Month when Billed Yearly, also offers free forever plan

9.8

SpotScore

SalesRabbit - Contact Management Software

SalesRabbit

Boost your sales with streamlined contact management.

Best for: SMB teams · Mid-market · Enterprise

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What is SalesRabbit?

SalesRabbit is a contact management software that helps sales teams organize and sell more effectively. The contact info of a prospect is one of the most important elements while selling to them. SalesRabbit acts as the middleman to manage sales process and streamline workflow, making it easy ...

Read more about SalesRabbit
Free TrialTry Free →·

Starts from $25/User/Month when Billed Yearly

9.8

SpotScore

Salesforce - CRM Software

Agentforce Sales (formerly Salesforce Sales Cloud)

AI agents for sales — Salesforce CRM with Agentforce autonomous selling, pipeline & forecasting

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

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What is Agentforce Sales (formerly Salesforce Sales Cloud)?

Agentforce Sales (formerly Salesforce Sales Cloud) is Salesforce's flagship AI-powered sales CRM. It combines core CRM — lead, contact, opportunity and pipeline management, forecasting and analytics — with Agentforce, Salesforce's suite of autonomous AI agents that prospect, answer rep ...

Read more about Agentforce Sales (formerly Salesforce Sales Cloud)
Free TrialTry Free →·

Starts from $25/user/month when monthly

9.8

SpotScore

Zoho CRM - CRM Software

Zoho CRM

Efficiency at your fingertips.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

watch-demo

Watch Demo

What is Zoho CRM?

Zoho CRM is an intuitive and powerful customer relationship management solution designed to enhance business workflows and improve collaboration. With its user-friendly interface and drag-and-drop functionality, it simplifies data sharing within organizations and with customers, ensuring ...

Read more about Zoho CRM
Free TrialTry Free →·

Starts from $9/user/month when yearly, also offers free forever plan

9.8

SpotScore

ClickUp - Collaboration Software

ClickUp

Effortlessly streamline your projects with ClickUp

Best for: SMB teams · Mid-market · Enterprise

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watch-demo

Watch Demo

What is ClickUp?

ClickUp is a versatile cloud-based project management platform designed to cater to both individual project needs and the complex demands of enterprise-level teams. Offering a customizable planning experience, it allows users to toggle between two distinct views, providing flexibility based on ...

Read more about ClickUp
Free TrialTry Free →·

Starts from $7/User/Month when yearly, also offers free forever plan

9.8

SpotScore

Bitrix24

Bitrix24

Streamline your business with Bitrix24.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Bitrix24?

Bitrix24 is a business management software solution for small and medium sized businesses that allows users to communicate and collaborate effectively, centralize all important business processes and documents, build company's corporate intranet, manage customer relations and provide new levels ...

Read more about Bitrix24
Free TrialTry Free →

9.6

SpotScore

Apollo.io - Sales Engagement Software

Apollo.io

Empower your sales team to exceed goals.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

watch-demo

Watch Demo

What is Apollo.io?

Apollo is sales engagement software designed for the sales team. When managers view their team through the lens of goal setting and progress tracking, motivation increases across the board. Apollo helps make targets easier to set and hit with the right dashboards that provide relevant ...

Read more about Apollo.io
Free TrialTry Free →·

Starts from $0/user/month when monthly, also offers free forever plan

The main InTouchCRM competitors

InTouchCRM competes with 12 other crm software tools tracked on Spotsaas. The closest by feature overlap are 1CRM, RAYNET CRM and BenchmarkONE. Each is compared against InTouchCRM on rating, pricing and feature coverage below.

What else works like InTouchCRM?

Searches for "sites like InTouchCRM" and "apps like InTouchCRM" land on the same shortlist as "InTouchCRM alternatives" — the 12 options below cover both, whether you want a like-for-like replacement or something lighter.

What makes each InTouchCRM alternative worth considering

1CRM8.7Best for small & mid-size businesses

1CRM is available both as a web-based and desktop application, offering flexibility for various user preferences.

Watch for: The interface may be overwhelming for new users, requiring time to get familiar with all the features.

RAYNET CRM8.5Best for teams of all sizes

Clear and clean interface praised by non-technical users.

Watch for: Advanced features are underused by some users, suggesting a learning curve for full adoption.

BenchmarkONE8.5Best for teams of all sizes

Multifunctional platform combining CRM, email marketing, and lead management in one place, saving time and costs by eliminating the need for multiple tools.

Watch for: Limited features and sophistication for advanced users, such as underdeveloped ROI functionalities, lacking precise lead tracking before client contact.

webCRM8.4Best for teams of all sizes

Outstanding customer support team, praised for professionalism, knowledge, and responsiveness during demos and setup.

Watch for: Some users mention a learning curve for fully understanding and leveraging the advanced customization options.

DinamikCRM8.4Best for teams of all sizes

Mobile access

Watch for: Limited integrations

Bigin by Zoho CRM9Best for small businesses

Simple design with a short learning curve — accessible for non-technical users.

Watch for: Limited integrations with social media apps and LinkedIn or Facebook ad platforms.

SalesRabbit9.8Best for teams of all sizes

Streamlines daily workflow and enhances productivity by offering a wide range of features.

Watch for: Initial overwhelm due to the abundance of features, requiring time to explore and understand the full potential.

Highly customizable, allowing businesses to tailor processes and workflows to their specific needs.

Watch for: Licensing costs are high, with additional charges for features, making it less accessible for small businesses or startups.

Zoho CRM9.8Best for teams of all sizes

Easy to use with a clear interface requiring minimal technical expertise.

Watch for: Limited scalability and depth for larger businesses with more complex requirements.

ClickUp9.8Best for teams of all sizes

Versatile platform with constant updates and amazing customer support that prioritizes user feedback promptly.

Watch for: Steep learning curve initially, which may be challenging for newcomers without a technical background.

Bitrix249.8Best for teams of all sizes

CRM covers customer management, project management, and collaboration in one platform.

Watch for: Overwhelming number of features can make adaptation and navigation challenging for first-time users.

Apollo.io9.6Best for teams of all sizes

Easy to use and user-friendly interface for locating contacts and companies, with convenient filters for narrowing down searches.

Watch for: Potential complexity for newcomers due to the richness of features without proper support.

Why teams look for a InTouchCRM alternative

There are a few common reasons buyers start shopping for a InTouchCRM alternative:

  • The system interface can feel cluttered or less intuitive for some users, requiring a learning curve.
  • Many advanced features require higher-tier paid plans, which could be restrictive for smaller teams or budgets.
  • Occasional software freezes reported, particularly on Mac devices, causing inconvenience to users.
  • Importing contacts and managing large volumes of data can be slow or cumbersome.

The buyer's checklist for a InTouchCRM alternative

Side by side, the 12 free alternatives break down like this: 12 offer a free tier; paid plans run $13–$49, with 1CRM the cheapest entry point; and webCRM is the highest rated at 5 across 20 reviews.

How we sort these tools.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

The top-rated alternatives to InTouchCRM are webCRM (5.0★), Apollo.io (5.0★), ClickUp (4.9★). Compare all 12 alternatives side-by-side above.

When evaluating alternatives to InTouchCRM, prioritize: Quotes (Proposals), List Management, Customer Support, Marketing Automation, Project Management, transparent pricing, free trial availability, and integrations with your existing tools. Use the filters above to compare by feature, budget, and team size.

Migration difficulty depends on how deeply InTouchCRM is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend narrowing to 2–3 options, running a free trial, and checking each vendor's migration guides before committing.

How to find your ideal InTouchCRM alternative

  • On a budget / just exploring: start with a free tier — 1CRM, RAYNET CRM and BenchmarkONE let you evaluate without paying upfront.
  • If real-user ratings matter most: webCRM has the strongest star rating (5★) among the options with verified reviews.
  • Want the safest pick: 1CRM has the highest Spotsaas Score (8.7) in this list — a strong default if you're unsure.

Moving your team off InTouchCRM

Easing off InTouchCRM works best when you test before you commit. Export your data, confirm the new tool reads it, and verify your essential features. Pilot the change with a free trial, then roll out fully, keeping InTouchCRM as a fallback until migration ends.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].