List of Experience Management Software for SMBs in 2025

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List of the Best Experience Management Software For Small Business as of May 2025

Upland Rant & Rave

Transforming feedback into success.

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5.0

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Product Description

Introducing Upland Rant & Rave – the ultimate customer experience software designed for reliability and excellence. This robust platform allows businesses to capture authentic feedback from both customers and employees in real-time, empowering organizations to foster positive change at all ...

Pricing

Upland Rant & Rave offers custom pricing plan

SMG - Service Management Group

Enhance customer interactions and drive business success.

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4.8

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Product Description

Introducing SMG - Service Management Group, a powerful solution specializing in Digital Experience Management to enhance customer interactions with brands. In today's rapidly evolving landscape, customer behaviors are constantly changing, and the need for effective digital experience management ...

Pricing

SMG - Service Management Group offers custom pricing plan

AskNicely

Drive customer loyalty with real-time feedback.

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4.7

(787)

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Product Description

Build your culture on continuous customer feedback

Pricing

AskNicely offers custom pricing plan

LitmusWorld

Transforming customer experience for sustainable growth.

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4.5

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Product Description

Introducing LitmusWorld, an innovative experience management platform that revolutionizes business processes. With the tagline "Comprehensive experience management platform," LitmusWorld is designed to enhance customer interactions and bridge the gap between businesses and their customers. By ...

Pricing

LitmusWorld offers custom pricing plan

Cisco Webex Experience Management

Elevate customer satisfaction and drive favorable business results.

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4.3

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Product Description

Elevate customer satisfaction with Cisco Webex Experience Management, the ultimate solution for optimizing both employee and customer experiences. Formerly known as CloudCherry, this innovative platform offers invaluable insights throughout the entire customer journey across all touchpoints. ...

Pricing

Cisco Webex Experience Management offers custom pricing plan

Medallia Experience Cloud

Transforming customer experience through advanced AI technology.

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4.3

(25)

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Product Description

Medallia Experience Cloud is a highly acclaimed SaaS platform that utilizes machine learning to enhance customer engagement in real-time. It offers top-notch services that are trusted by leading companies such as Benefit Cosmetics, Sephora, and Hilton. The platform leverages both direct and ...

Pricing

Medallia Experience Cloud offers custom pricing plan

Qualtrics Customer Experience

Maximize customer satisfaction with Qualtrics Customer Experience.

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4.2

(648)

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Product Description

Qualtrics Customer Experience is the ultimate platform for managing customer experience. It assists the world's leading B2B organizations by providing a scalable and sustainable solution. With CustomerXM, you can drive action throughout the organization. This platform allows you to gather ...

Pricing

Qualtrics Customer Experience offers custom pricing plan

Confirmit Horizons

Maximize insights, streamline feedback, make better decisions.

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3.9

(13)

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Product Description

Confirmit Horizons is an all-in-one customer experience platform that streamlines feedback collection, analysis and reporting. Get maximum insights and values in real-time from customer-specific feedback. Panel members get a better operational experience and maximum quality of responses. Create ...

Pricing

Confirmit Horizons offers custom pricing plan

AnyRoad

Empower your team with data-driven experiences.

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3.8

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Product Description

Revolutionize every interaction with AnyRoad, where each moment becomes significant. AnyRoad paves the way to crafting live, virtual, and hybrid experiences that forge enduring connections with your audience. Accustomed to seamlessly operating at scale, this innovative solution unifies ...

Pricing

AnyRoad offers custom pricing plan

Exairon

Transforming customer experience with cutting-edge technology.

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Product Description

Meet Exairon, the groundbreaking solution in autonomous customer experience technology. Empower your customer interactions with our cutting-edge platform, setting a new standard in efficiency and customer satisfaction. Picture a world where customer queries are swiftly and accurately handled ...

Pricing

Free Trial available, Try Now

Starts from $125.00/month when Billed Yearly

Medallia Agent Connect

Empower agents for peak performance and better customer experiences.

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Product Description

Introducing Medallia Agent Connect - Empowering Remote and In-House Contact Center Teams Navigate the ever-evolving world of customer service effortlessly with Medallia Agent Connect, a dynamic solution tailored to empower both remote and in-house contact center teams. Designed to foster ...

Pricing

Medallia Agent Connect offers custom pricing plan

Alphadoc

Streamline your documentation process and boost productivity with Alphadoc.

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Product Description

Revolutionize your documentation workflow with Alphadoc, a cutting-edge platform meticulously designed to empower developers on their growth journey. Alphadoc goes beyond mere documentation maintenance by offering a seamless environment for explaining APIs and SDKs in a user-friendly manner. By ...

Pricing

Alphadoc offers custom pricing plan

Feedbakk.io

Empower feedback, cultivate relationships, drive success.

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Product Description

Introducing Feedbakk.io – Empowering Conversations for Sustainable Relationships Feedbakk.io, where conversations matter most. Our platform is designed to revolutionize the way companies engage with their customers, ensuring that feedback isn't just a one-time interaction, but an ongoing ...

Pricing

Hunchling

Elevate your customer experience with Hunchling.

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Product Description

Introducing Hunchling, a powerful search tool designed to streamline the process of managing customer feedback across all your channels. In the dynamic landscape of the customer journey, staying on top of feedback can be a challenge. That's where Hunchling steps in, offering a comprehensive ...

Pricing

Skeepers CX Management

Foster connections, fuel growth with Skeepers CX Management.

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Product Description

Introducing Skeepers CX Management, the ultimate solution for cultivating people-smart brands and fostering growth. With a passion for customer engagement, the Skeepers group has solidified its position as the leading European authority in this space. Our innovative suite of tools empowers ...

Pricing

Skeepers CX Management offers custom pricing plan

BetterFeedback

Empower your product team with game-changing customer insights.

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Add to compare

Product Description

Introducing BetterFeedback, the premier Customer Feedback Analysis Tool designed to empower product teams with deep insights into customer sentiments and preferences. This cutting-edge software revolutionizes the way businesses gather and interpret feedback to enhance their offerings and drive ...

Pricing

Free Trial available, Try Now

Starts from $19.00/month when Billed Yearly

Occtoo

Revolutionize your customer engagement with Occtoo.

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Product Description

Introducing Occtoo, the innovative software solution that empowers businesses to create cutting-edge digital customer experiences with unparalleled speed. With Occtoo, you can revolutionize your customer engagement strategy and build dynamic digital experiences across various channels ...

Pricing

Occtoo offers custom pricing plan

Reputation

Harness the power of consumer feedback with Reputation.

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Product Description

Introducing Reputation - Empower Your Brand With Consumer Insights The power of consumer feedback is at your fingertips with Reputation. This innovative platform allows you to harness insights from a variety of sources, such as surveys, reviews, likes, listings, comments, and clicks, to gain a ...

Pricing

Reputation offers custom pricing plan

Customerville

Elevate your customer experience with Customerville.

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Add to compare

Product Description

Introducing Customerville, a cutting-edge Customer Experience Management platform that is designed to revolutionize the way you collect and analyze feedback throughout the entire customer journey. Elevate the standard of your customer interactions by harnessing the power of technology, ...

Pricing

Customerville offers custom pricing plan

hagrid

Empower user engagement with socially verified Q&A.

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Product Description

Introducing Hagrid - the ultimate solution for integrated Social Q&A on any website. With a powerful tagline "Social Q&A for any website," Hagrid revolutionizes the way your platform interacts with users. Say goodbye to spam and irrelevant content, as Hagrid ensures that only socially ...

Pricing

Best Experience Management Software For Small Business

Upland Rant & Rave

Transforming feedback into success.

Introducing Upland Rant & Rave – the ultimate customer experience software designed for reliability and excellence. This robust platform allows businesses to capture authentic feedback from both customers and employees in real-time, empowering organizations to foster positive change at all ...

SMG - Service Management Group

Enhance customer interactions and drive business success.

Introducing SMG - Service Management Group, a powerful solution specializing in Digital Experience Management to enhance customer interactions with brands. In today's rapidly evolving landscape, customer behaviors are constantly changing, and the need for effective digital experience management ...

AskNicely

Drive customer loyalty with real-time feedback.

Build your culture on continuous customer feedback

LitmusWorld

Transforming customer experience for sustainable growth.

Introducing LitmusWorld, an innovative experience management platform that revolutionizes business processes. With the tagline "Comprehensive experience management platform," LitmusWorld is designed to enhance customer interactions and bridge the gap between businesses and their customers. By ...

Cisco Webex Experience Management

Elevate customer satisfaction and drive favorable business results.

Elevate customer satisfaction with Cisco Webex Experience Management, the ultimate solution for optimizing both employee and customer experiences. Formerly known as CloudCherry, this innovative platform offers invaluable insights throughout the entire customer journey across all touchpoints. ...

Medallia Experience Cloud

Transforming customer experience through advanced AI technology.

Medallia Experience Cloud is a highly acclaimed SaaS platform that utilizes machine learning to enhance customer engagement in real-time. It offers top-notch services that are trusted by leading companies such as Benefit Cosmetics, Sephora, and Hilton. The platform leverages both direct and ...

Qualtrics Customer Experience

Maximize customer satisfaction with Qualtrics Customer Experience.

Qualtrics Customer Experience is the ultimate platform for managing customer experience. It assists the world's leading B2B organizations by providing a scalable and sustainable solution. With CustomerXM, you can drive action throughout the organization. This platform allows you to gather ...

Confirmit Horizons

Maximize insights, streamline feedback, make better decisions.

Confirmit Horizons is an all-in-one customer experience platform that streamlines feedback collection, analysis and reporting. Get maximum insights and values in real-time from customer-specific feedback. Panel members get a better operational experience and maximum quality of responses. Create ...

AnyRoad

Empower your team with data-driven experiences.

Revolutionize every interaction with AnyRoad, where each moment becomes significant. AnyRoad paves the way to crafting live, virtual, and hybrid experiences that forge enduring connections with your audience. Accustomed to seamlessly operating at scale, this innovative solution unifies ...

Exairon

Transforming customer experience with cutting-edge technology.

Meet Exairon, the groundbreaking solution in autonomous customer experience technology. Empower your customer interactions with our cutting-edge platform, setting a new standard in efficiency and customer satisfaction. Picture a world where customer queries are swiftly and accurately handled ...

Medallia Agent Connect

Empower agents for peak performance and better customer experiences.

Introducing Medallia Agent Connect - Empowering Remote and In-House Contact Center Teams Navigate the ever-evolving world of customer service effortlessly with Medallia Agent Connect, a dynamic solution tailored to empower both remote and in-house contact center teams. Designed to foster ...

Alphadoc

Streamline your documentation process and boost productivity with Alphadoc.

Revolutionize your documentation workflow with Alphadoc, a cutting-edge platform meticulously designed to empower developers on their growth journey. Alphadoc goes beyond mere documentation maintenance by offering a seamless environment for explaining APIs and SDKs in a user-friendly manner. By ...

Feedbakk.io

Empower feedback, cultivate relationships, drive success.

Introducing Feedbakk.io – Empowering Conversations for Sustainable Relationships Feedbakk.io, where conversations matter most. Our platform is designed to revolutionize the way companies engage with their customers, ensuring that feedback isn't just a one-time interaction, but an ongoing ...

Hunchling

Elevate your customer experience with Hunchling.

Introducing Hunchling, a powerful search tool designed to streamline the process of managing customer feedback across all your channels. In the dynamic landscape of the customer journey, staying on top of feedback can be a challenge. That's where Hunchling steps in, offering a comprehensive ...

Skeepers CX Management

Foster connections, fuel growth with Skeepers CX Management.

Introducing Skeepers CX Management, the ultimate solution for cultivating people-smart brands and fostering growth. With a passion for customer engagement, the Skeepers group has solidified its position as the leading European authority in this space. Our innovative suite of tools empowers ...

BetterFeedback

Empower your product team with game-changing customer insights.

Introducing BetterFeedback, the premier Customer Feedback Analysis Tool designed to empower product teams with deep insights into customer sentiments and preferences. This cutting-edge software revolutionizes the way businesses gather and interpret feedback to enhance their offerings and drive ...

Occtoo

Revolutionize your customer engagement with Occtoo.

Introducing Occtoo, the innovative software solution that empowers businesses to create cutting-edge digital customer experiences with unparalleled speed. With Occtoo, you can revolutionize your customer engagement strategy and build dynamic digital experiences across various channels ...

Reputation

Harness the power of consumer feedback with Reputation.

Introducing Reputation - Empower Your Brand With Consumer Insights The power of consumer feedback is at your fingertips with Reputation. This innovative platform allows you to harness insights from a variety of sources, such as surveys, reviews, likes, listings, comments, and clicks, to gain a ...

Customerville

Elevate your customer experience with Customerville.

Introducing Customerville, a cutting-edge Customer Experience Management platform that is designed to revolutionize the way you collect and analyze feedback throughout the entire customer journey. Elevate the standard of your customer interactions by harnessing the power of technology, ...

hagrid

Empower user engagement with socially verified Q&A.

Introducing Hagrid - the ultimate solution for integrated Social Q&A on any website. With a powerful tagline "Social Q&A for any website," Hagrid revolutionizes the way your platform interacts with users. Say goodbye to spam and irrelevant content, as Hagrid ensures that only socially ...

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