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Best Experience Management Software For Small Business

Top picks for Experience Management Software available for small business

Elevate your customer experience with Customerville.

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Free trial not available

Freemium not available

Customerville offers custom pricing plan

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Empower user engagement with socially verified Q&A.

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Free trial not available

Freemium not available

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Empowering exceptional customer relationships with advanced intelligence and efficiency.

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Free trial not available

Freemium not available

DataOrb offers custom pricing plan

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List of the Best Experience Management Software For Small Business as of July 2025

Customerville

Customerville

Elevate your customer experience with Customerville.

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Product Description

Introducing Customerville, a cutting-edge Customer Experience Management platform that is designed to revolutionize the way you collect and analyze feedback throughout the entire customer journey. Elevate the standard of your customer interactions by harnessing the power of technology, ...

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Pricing

Customerville offers custom pricing plan

hagrid

hagrid

Empower user engagement with socially verified Q&A.

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Product Description

Introducing Hagrid - the ultimate solution for integrated Social Q&A on any website. With a powerful tagline "Social Q&A for any website," Hagrid revolutionizes the way your platform interacts with users. Say goodbye to spam and irrelevant content, as Hagrid ensures that only socially ...

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DataOrb

DataOrb

Empowering exceptional customer relationships with advanced intelligence and efficiency.

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Product Description

Introducing DataOrb - your ultimate Customer Engagement Hub. This cutting-edge platform revolutionizes the way businesses interact with their customers by seamlessly combining operational efficiency with personalized service. With DataOrb, customer empathy is no longer just a buzzword but a ...

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Pricing

DataOrb offers custom pricing plan

QaizenX

QaizenX

Streamline improvement with real-time feedback.

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Product Description

Introducing QaizenX, a robust software solution designed to streamline the process of improvement by implementing the right strategies. With the tagline "Improving made simple with the right strategy," QaizenX empowers organizations to enhance their operations effectively. Listening to ...

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Pricing

QaizenX offers custom pricing plan

QuestionPro CX

QuestionPro CX

Transforming customer experience for sustainable growth.

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Product Description

Introducing QuestionPro CX, the ultimate solution to craft a distinctive customer journey that resonates with your brand's ethos. Empower your team to create personalized strategies that adapt to the ever-changing landscape of customer experience. Leverage valuable insights to align employees ...

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Pricing

QuestionPro CX offers custom pricing plan

Taglayer

Taglayer

Transforming the way you engage your customers.

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Product Description

Introducing Taglayer, the ultimate Customer Experience Builder designed to enhance user interaction and engagement effortlessly. With Taglayer, creating impeccable customer journeys has never been easier. Gone are the days of needing to write code to shape customer experiences - now, you can ...

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Pricing

Free Trial available

Taglayer offers custom pricing plan

CuebridgeCX

CuebridgeCX

Streamline key account success with CuebridgeCX.

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Product Description

Introducing CuebridgeCX, a cutting-edge Key Account Management Cloud solution that elevates customer experience to new heights. Tailored for organizations focused on fostering lasting relationships with key accounts, CuebridgeCX streamlines the process of managing client success through ...

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Pricing

CuebridgeCX offers custom pricing plan

CXDeployer

CXDeployer

Experience the future of customer engagement with CXDeployer.

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Product Description

Introducing CXDeployer, a groundbreaking cloud platform that empowers design thinkers to enhance the customer experience by capturing and implementing innovative ideas. With CXDeployer, professionals can seamlessly create, collaborate on, and showcase persona maps, empathy maps, business model ...

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Pricing

CXDeployer offers custom pricing plan

RateMyService - Experience Management Software

RateMyService

Improve satisfaction, one survey at a time.

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Product Description

Introducing RateMyService – the perfect solution for measuring customer satisfaction. Our user-friendly platform allows you to easily embed surveys into emails with just one click. It's as simple as copy and paste! And with our speedy setup process, you can gather feedback from customers in no ...

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Pricing

Free Trial available, Try Now

Starts from $9/Month

GetFeedback by Draftss - Experience Management Software

GetFeedback by Draftss

“Level up your landing page game with customer feedback.”

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Product Description

Elevate your landing page game with GetFeedback by Draftss - a powerful SaaS platform designed to gather valuable feedback from your customers. With a user-friendly interface and essential elements, our software simplifies the process of optimizing your landing pages. Perfect for brand managers ...

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Pricing

GetFeedback by Draftss offers custom pricing plan

zenloop - New SaaS Software

zenloop

Unify customer feedback, automate retention.

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Product Description

Zenloop is a unified experience monitoring platform featuring Net Promoter Score (NPS). Automate customer retention with this handy SaaS solution. Harness AI-driven analysis to swiftly glean customer feedback from every step in the journey. Get tailored plans to keep contented users and ...

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Pricing

zenloop offers custom pricing plan

M Intelligence - New SaaS Software

M Intelligence

Empower customer connections, maximize sales.

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Product Description

M Intelligence is a Customer Experience Platform that enables you to build a complete view of your customer, streamline sales operations and maximize sales rep productivity. With this reliable tool, you are empowered to create personalized 1-to-1 customer journeys across devices and channels, ...

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Pricing

M Intelligence offers custom pricing plan

Pollbot - New SaaS Software

Pollbot

Transform feedback into actionable insights.

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Product Description

Poll Bot Advanced gives organizations an innovative way to transform themselves. Instead of just collecting feedback, this powerful tool provides the insights they need to make decisions and encourage positive change. With customizable surveys and impressive features such as custom survey ...

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Starts from $29/Month, also offers free forever plan

Boxia - New SaaS Software

Boxia

Reliable delivery, happy customers - simplified.

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Product Description

Boxia simplifies the complexities of product delivery by providing real-time shipment updates and intelligent tracking. Our innovative technology keeps you in the know of any potential issues so customer satisfaction remains at its highest. With Boxia, you'll have control and the assurance that ...

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Pricing

Boxia offers custom pricing plan

Workvivo - New SaaS Software

Workvivo

Connecting teams, strengthening relationships.

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Product Description

Workvivo is a revolutionary employee communication app that works to strengthen the connections between colleagues. Beyond the traditional tools, Workvivo has the ability to effectively engage and reach out to team members. This revolutionary communication platform aids in the construction of ...

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Pricing

Workvivo offers custom pricing plan

Everise - New SaaS Software

Everise

Experience happiness through exceptional customer care.

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Product Description

Everise is an innovative customer experience company with a mission to provide happiness to millions of global customers. This leading firm specializes in solving customer concerns in healthcare, travel, technology and financial sectors, and is recognized for its exceptionally talented team of ...

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Pricing

Everise offers custom pricing plan

Watchwork

Watchwork

Get your ideas off the ground with ease.

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Product Description

Watchwork is an agile project management tool built specifically for product makers and creatives. It keeps track of all the tasks and subtasks that need to be completed to make your idea a reality, instantly gives you a clear picture of the remaining work required, and lets you move fast ...

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Pricing

Watchwork offers custom pricing plan

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

These are the key features of Experience Management Software. Purchasing, Customer Support, Employee Database, Shipping Management, Calendar Management, Time & Expense Tracking, Document Management, Task Management, Status Tracking and Milestone Tracking

Yes. Here are some Experience Management Software with free trial

Yes. Here are some Experience Management Software available with the mobile app

This software is researched and edited by

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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