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Find 18 Best Experience Management Software with Feedback Collection in August 2026

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Showing 1-18 out of 18

Medallia Agent Connect

Medallia Agent Connect

Empower agents for peak performance and better customer experiences.

Best for: SMB teams · Mid-market · Enterprise

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What is Medallia Agent Connect?

Introducing Medallia Agent Connect - Empowering Remote and In-House Contact Center Teams Navigate the ever-evolving world of customer service effortlessly with Medallia Agent Connect, a dynamic solution tailored to empower both remote and in-house contact center teams. Designed to foster ...

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Medallia Agent Connect offers custom pricing plan

Skeepers CX Management

Skeepers CX Management

Foster connections, fuel growth with Skeepers CX Management.

Best for: SMB teams · Mid-market · Enterprise

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What is Skeepers CX Management?

Skeepers CX Management is a customer experience suite covering review management, influencer marketing, video content creation, live shopping, feedback analysis, and customer journey management. It targets brands that want to consolidate consumer engagement tools across the full customer lifecycle.

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Skeepers CX Management offers custom pricing plan

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Cisco Webex Experience Management

Cisco Webex Experience Management

Elevate customer satisfaction and drive favorable business results.

Best for: SMB teams · Mid-market · Enterprise

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4.3

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What is Cisco Webex Experience Management?

Elevate customer satisfaction with Cisco Webex Experience Management, the ultimate solution for optimizing both employee and customer experiences. Formerly known as CloudCherry, this innovative platform offers invaluable insights throughout the entire customer journey across all touchpoints. ...

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Cisco Webex Experience Management offers custom pricing plan

BetterFeedback

BetterFeedback

Empower your product team with game-changing customer insights.

Best for: SMB teams · Mid-market · Enterprise

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What is BetterFeedback?

BetterFeedback is a customer feedback analysis tool for product teams. It collects feedback from customer reviews and chat conversations, runs sentiment analysis, and generates weekly reports highlighting trends. Data imports via CSV, and all feedback is centralized for tracking changes over time.

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Free TrialTry Free →·

Starts from $19.00/month when Billed Yearly

Reputation

Reputation

Harness the power of consumer feedback with Reputation.

Best for: SMB teams · Mid-market · Enterprise

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What is Reputation?

Introducing Reputation - Empower Your Brand With Consumer Insights The power of consumer feedback is at your fingertips with Reputation. This innovative platform allows you to harness insights from a variety of sources, such as surveys, reviews, likes, listings, comments, and clicks, to gain a ...

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Reputation offers custom pricing plan

Customerville

Customerville

Elevate your customer experience with Customerville.

Best for: SMB teams · Mid-market · Enterprise

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What is Customerville?

Introducing Customerville, a cutting-edge Customer Experience Management platform that is designed to revolutionize the way you collect and analyze feedback throughout the entire customer journey. Elevate the standard of your customer interactions by harnessing the power of technology, ...

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Customerville offers custom pricing plan

hagrid

hagrid

Empower user engagement with socially verified Q&A.

Best for: SMB teams · Mid-market · Enterprise

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What is hagrid?

Hagrid adds a social Q&A widget to any website, filtering submissions to show only posts from authenticated users to reduce spam. It supports anonymous posting for candid exchanges, surfaces high-intent visitor questions, and can notify visitors of new responses after they leave the page.

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QaizenX

QaizenX

Streamline improvement with real-time feedback.

Best for: SMB teams · Mid-market · Enterprise

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What is QaizenX?

Introducing QaizenX, a robust software solution designed to streamline the process of improvement by implementing the right strategies. With the tagline "Improving made simple with the right strategy," QaizenX empowers organizations to enhance their operations effectively. Listening to ...

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QaizenX offers custom pricing plan

SMG - Service Management Group

SMG - Service Management Group

Enhance customer interactions and drive business success.

Best for: SMB teams · Mid-market · Enterprise

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4.8

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What is SMG - Service Management Group?

SMG (Service Management Group) is a digital experience management platform that helps brands decode customer intent through interactive and observational research methods. It supports proactive and reactive engagement strategies, collects real-time feedback at key customer journey moments, and ...

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SMG - Service Management Group offers custom pricing plan

Upland Rant & Rave

Upland Rant & Rave

Transforming feedback into success.

Best for: SMB teams · Mid-market · Enterprise

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What is Upland Rant & Rave?

Introducing Upland Rant & Rave – the ultimate customer experience software designed for reliability and excellence. This robust platform allows businesses to capture authentic feedback from both customers and employees in real-time, empowering organizations to foster positive change at all ...

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Upland Rant & Rave offers custom pricing plan

AnyRoad

AnyRoad

Empower your team with data-driven experiences.

Best for: SMB teams · Mid-market · Enterprise

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3.8

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What is AnyRoad?

Revolutionize every interaction with AnyRoad, where each moment becomes significant. AnyRoad paves the way to crafting live, virtual, and hybrid experiences that forge enduring connections with your audience. Accustomed to seamlessly operating at scale, this innovative solution unifies ...

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AnyRoad offers custom pricing plan

LitmusWorld

LitmusWorld

Transforming customer experience for sustainable growth.

Best for: SMB teams · Mid-market · Enterprise

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What is LitmusWorld?

Introducing LitmusWorld, an innovative experience management platform that revolutionizes business processes. With the tagline "Comprehensive experience management platform," LitmusWorld is designed to enhance customer interactions and bridge the gap between businesses and their customers. By ...

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LitmusWorld offers custom pricing plan

AskNicely

AskNicely

Drive customer loyalty with real-time feedback.

Best for: SMB teams · Mid-market · Enterprise

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What is AskNicely?

AskNicely is a customer feedback and NPS platform for customer experience managers and service businesses that need to collect and act on feedback immediately after customer interactions. It automates survey delivery triggered by service events and routes responses to frontline teams so issues ...

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AskNicely offers custom pricing plan

RateMyService - Experience Management Software

RateMyService

Improve satisfaction, one survey at a time.

Best for: SMB teams · Mid-market · Enterprise

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What is RateMyService?

Introducing RateMyService – the perfect solution for measuring customer satisfaction. Our user-friendly platform allows you to easily embed surveys into emails with just one click. It's as simple as copy and paste! And with our speedy setup process, you can gather feedback from customers in no ...

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Free TrialTry Free →·

Starts from $9/Month

Medallia Experience Cloud - Experience Management Software

Medallia Experience Cloud

Transforming customer experience through advanced AI technology.

Best for: SMB teams · Mid-market · Enterprise

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What is Medallia Experience Cloud?

Medallia Experience Cloud is a SaaS customer experience management platform used by companies like Benefit Cosmetics, Sephora, and Hilton to collect and act on customer feedback. It applies machine learning to direct and indirect feedback signals to detect behavioral patterns, predict churn, ...

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Medallia Experience Cloud offers custom pricing plan

GetFeedback by Draftss - Experience Management Software

GetFeedback by Draftss

“Level up your landing page game with customer feedback.”

Best for: SMB teams · Mid-market · Enterprise

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What is GetFeedback by Draftss?

Elevate your landing page game with GetFeedback by Draftss - a powerful SaaS platform designed to gather valuable feedback from your customers. With a user-friendly interface and essential elements, our software simplifies the process of optimizing your landing pages. Perfect for brand managers ...

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GetFeedback by Draftss offers custom pricing plan

CustomerGauge - New SaaS Software

CustomerGauge

Maximize B2B customer experience for increased revenue.

Best for: SMB teams · Mid-market · Enterprise

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What is CustomerGauge?

CustomerGauge is an Account Experience Management Software that helps clients optimize the B2B customer experience and drive more revenue. Our cutting-edge Monetized Net Promoter® technology and comprehensive reporting capabilities enable automatic survey delivery, prompt insights, targeted ...

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CustomerGauge offers custom pricing plan

zenloop - New SaaS Software

zenloop

Unify customer feedback, automate retention.

Best for: SMB teams · Mid-market · Enterprise

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What is zenloop?

Zenloop is a unified experience monitoring platform featuring Net Promoter Score (NPS). Automate customer retention with this handy SaaS solution. Harness AI-driven analysis to swiftly glean customer feedback from every step in the journey. Get tailored plans to keep contented users and ...

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zenloop offers custom pricing plan

About the reviewer

Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].