RateMyService Review: Is It The Right Experience Management Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
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Starts from $9 / Month
Cisco
Heineken
Google
Airbnb
Adidas GroupTrusted by teams including Cisco
Overview
Pricing
Features
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
What is RateMyService?
Introducing RateMyService – the perfect solution for measuring customer satisfaction. Our user-friendly platform allows you to easily embed surveys into emails with just one click. It's as simple as copy and paste! And with our speedy setup process, you can gather feedback from customers in no time. Our customizable surveys make giving feedback fun and intuitive, while also reflecting your brand's vision. Upgrade your customer service game with RateMyService – the ultimate tool for monitoring customer satisfaction.
Pricing
Starts from $9 / Month
Free Trial available
Best For
Suited for small teams, SMBs, and enterprise
Security & Compliance
Data residency:🇺🇸
RateMyService Software Demo
RateMyService was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider RateMyService
- Team types
- Large Enterprises, Medium Business
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What is the pricing of RateMyService?
RateMyService Pricing Plans
Starter
$9
/Month
Up to 3 Staff/Agents
Unlimited Administrators
Unlimited Customers
Unlimited Surveys
Unlimited Responses
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Standard
$30
/Month
Up to 10 Staff/Agents
Unlimited Administrators
Unlimited Customers
Unlimited Surveys
Unlimited Responses
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Professional
$67
/Month
Up to 25 Staff/Agents
Unlimited Administrators
Unlimited Customers
Unlimited Surveys
Unlimited Responses
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Enterprise
Includes features of Professional plan, plus
VIP Customer Support
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What are the features of RateMyService?
To improve attraction, brands are turning to individualized branding tactics. Brands are putting more power in the hands of consumers than e…
Using email distribution lists, resource sharing, collaboration, research, and community engagement are all made easier. This strategy is co…
Feedback Collection refers to the process of gathering and collecting feedback from users or customers about a particular product, service o…
The practice of collecting input from team members or employees and implementing changes to your operational processes to improve OKR assess…
The techniques used to monitor, administer, and regulate the survey are called survey management. Preparing mailing labels and calling lists…
A chat survey is a method of gathering customer feedback to access their overall experience across channels such as the website, mobile apps…
RateMyService security and data handling
Key compliance certifications and security features for IT and security teams evaluating RateMyService.
Certifications
Developer & data
Alternatives to RateMyService
RateMyService Customers
Cisco
Heineken
Airbnb
Adidas Group
RateMyService Support Options
Frequently Asked Questions About RateMyService
Common questions buyers ask before choosing RateMyService.
RateMyService is a Experience Management Software. RateMyService offers Surveys & Feedback, Feedback Collection, Survey Management, Customizable Branding, Email Distribution and many more functionalities.
Some top alternatives to RateMyService includes Blue, EasySend, Experience.com, WovVXM and NICE Satmetrix.
RateMyService offers Free Trial, Subscription, Quotation Based pricing models
The starting price of RateMyService is $9/Month
Ready to try it?
Get started with RateMyService
Start your free trial — no credit card required.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].