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Upland Rant & Rave

Upland Rant & Rave Review: Is It The Right Experience Management Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

GDPR

5

1 verified reviews
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Upland Rant & Rave offers custom pricing plan

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What is Upland Rant & Rave?

Introducing Upland Rant & Rave – the ultimate customer experience software designed for reliability and excellence. This robust platform allows businesses to capture authentic feedback from both customers and employees in real-time, empowering organizations to foster positive change at all levels. By seamlessly collecting feedback at various touchpoints along the customer journey, Upland Rant & Rave enables companies to gain valuable insights that drive informed decision-making. What sets Upland Rant & Rave apart is its innovative sentiment analysis engine, which delves deep into the emotional nuances of each feedback entry. This sophisticated technology transforms raw comments into actionable insights, providing a holistic understanding of customer sentiment and preferences. By leveraging this powerful tool, businesses can pinpoint areas for improvement, enhance customer relationships, and streamline operational processes for maximum efficiency. With Upland Rant & Rave, organizations can elevate their customer experience strategy to new heights. This dynamic software solution goes beyond traditional feedback mechanisms to offer a comprehensive view of customer satisfaction and engagement. Say goodbye to guesswork and hello to data-driven decision-making with Upland Rant & Rave – the game-changer for businesses seeking to thrive in today's competitive landscape.

Pricing

  • Upland Rant & Rave offers custom pricing plan

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

GDPR
  • Data residency:Global

Platform

  • Browser Based (Cloud)

  • Desktop only — no mobile app

Upland Rant & Rave Software Demo

Upland Rant & Rave was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider Upland Rant & Rave

Use cases
Customer experience management, Employee feedback collection, Real-time feedback analysis
Team types
Customer experience teams, HR and employee engagement teams
Company size
Small Business, Large Enterprises
Workflow style
Flexible and configurable
Setup complexity
Medium

Why teams choose Upland Rant & Rave

  • Real-time authentic feedback capture from customers and employees

  • Robust platform reliability

  • Enables actionable insights across multiple customer journey touchpoints

Is Upland Rant & Rave right for you?

Best for real-time customer and employee feedback across multiple touchpoints.

Choose Upland Rant & Rave if

  • You need to capture authentic feedback from both customers and employees simultaneously.
  • Your team requires actionable insights from feedback collected in real-time during the customer journey.
  • You want a reliable, configurable platform suitable for small to large enterprises.

Consider alternatives if

  • You require transparent, out-of-the-box pricing information before purchase.
  • You depend heavily on extensive public user reviews and community feedback for decision-making.
Pros and cons

Upland Rant & Rave pros and cons

  • Upland Rant & Rave pros
  • Real-time authentic feedback capture from customers and employees

  • Robust platform reliability

  • Enables actionable insights across multiple customer journey touchpoints

  • Upland Rant & Rave cons
  • Pricing is quotation based and not publicly available

  • Limited publicly available user reviews and pros/cons data

5.0/5 rating

Ready to try it?

Get started with Upland Rant & Rave

Connect with the team for a personalised demo.

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See how it stacks up

Compare Upland Rant & Rave side-by-side with top Experience Management Software alternatives.

AnyRoad
QuestionPro CX
SMG - Service Management Group
+7 more
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What is the pricing of Upland Rant & Rave?

Upland Rant & Rave uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.

Free TrialNot available
PricingUpland Rant & Rave offers custom pricing
Pricing Model
Quotation Based

Weighing your options?

Not sure if Upland Rant & Rave fits your budget?

Upland Rant & Rave reviews and ratings

Buyer sentiment

Extremely positive sentiment from limited available feedback highlighting reliability and real-time feedback capabilities.

What buyers like

  • Reliability
  • Real-time feedback capture
  • Actionable insights

Common complaints

  • Lack of pricing transparency
  • Limited user feedback

5

Excellent

Based on 1 ratings & 0 reviews

Are you using Upland Rant & Rave?

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How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

What are the features of Upland Rant & Rave?

23%

Feature coverage

6 of 26 tracked features

Analytics is a math-based field that aims to uncover patterns in marketing data to gain actionable knowledge that can be used in your market…

Customer engagement is a metric that measures how well a company interacts with its consumers at all points in their lives. Customers may he…

Feedback Collection refers to the process of gathering and collecting feedback from users or customers about a particular product, service o…

The practice of collecting input from team members or employees and implementing changes to your operational processes to improve OKR assess…

A social media sentiment analysis tells how people on social media feel about your company. Sentiment analysis considers feelings and opinio…

The techniques used to monitor, administer, and regulate the survey are called survey management. Preparing mailing labels and calling lists…

Security & Compliance

Upland Rant & Rave security and data handling

Key compliance certifications and security features for IT and security teams evaluating Upland Rant & Rave.

Certifications

GDPR✓ Certified
HIPAA✗ Not certified

Developer & data

Data residency
🌐

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Help & Contact

Upland Rant & Rave Support Options

Customer ServiceOnline
LocationAustin, Texas

Frequently Asked Questions About Upland Rant & Rave

Common questions buyers ask before choosing Upland Rant & Rave.

Upland Rant & Rave is a Experience Management Software. Upland Rant & Rave offers Feedback Management, Feedback Collection, Sentiment Analysis, Survey Management, Customer Engagement and many more functionalities.

Upland Rant & Rave is a strong fit if: You need to capture authentic feedback from both customers and employees simultaneously.; Your team requires actionable insights from feedback collected in real-time during the customer journey.. Consider alternatives if: You require transparent, out-of-the-box pricing information before purchase.; You depend heavily on extensive public user reviews and community feedback for decision-making..

Buyers commonly note the following limitations of Upland Rant & Rave: Pricing is quotation based and not publicly available; Limited publicly available user reviews and pros/cons data; Potentially complex setup due to configurability.

Some top alternatives to Upland Rant & Rave includes AnyRoad, QuestionPro CX, SMG - Service Management Group, QaizenX and Medallia Agent Connect.

Upland Rant & Rave offers Quotation Based pricing model

We don't have information regarding integrations of the Upland Rant & Rave as of now.

The starting price is not disclosed by Upland Rant & Rave. You can visit Upland Rant & Rave pricing page to get the latest pricing.

Ready to try it?

Get started with Upland Rant & Rave

Get connected with the team for a personalised demo.

About the reviewer

Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].