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Best Business Instant Messaging Software For Small Business

Top picks for Business Instant Messaging Software available for small business

Stay connected and organized with Slack.

4.5

Very Good

Free Trial available

Freemium

Starts from $2.67/Month

Seamless communication for your business.

4.4

Very Good

Free Trial available

Freemium not available

Starts from $5.83/User/Month

Effortless collaboration for small businesses.

4.4

Very Good

Free trial not available

Freemium

Starts from $5/User/Month

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List of the Best Business Instant Messaging Software For Small Business as of June 2026

Slack - Business Instant Messaging Software

Slack

Stay connected and organized with Slack.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is Slack?

Slack is the only unified communication platform for chatting, sharing, and collaborating. Whether in one-on-one conversations or a large group, Slack's threaded conversations keep everyone on the same page. No more email threads about a project that went sideways. No more meeting minutes ...

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Free Trial·

Starts from $2.67/Month, also offers free forever plan

Wire - Business Instant Messaging Software

Wire

Seamless communication for your business.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is Wire?

Wire is fast, modern and secure instant messaging, video calling and shared screen software for business. User can easily connect everyone in the organisation who wants to collaborate and communicate – no matter where they work or which device they use. Implement Wire for company’s internal ...

Read more about Wire
Free Trial·

Starts from $5.83/User/Month

Glip - Business Instant Messaging Software

Glip

Effortless collaboration for small businesses.

Best for: SMB teams · Mid-market · Enterprise

Try for Free

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What is Glip?

Glip is a business messaging app with group chat, cloud storage, video conferencing, an integrated CRM dashboard and more. Glip makes business communication easier for SMB teams: Create or join a conversation about a client or project, then share files and notes to work together seamlessly. ...

Read more about Glip

Starts from $5/User/Month, also offers free forever plan

Brosix - Business Instant Messaging Software

Brosix

Effortless teamwork, powered by Brosix.

Best for: SMB teams · Mid-market · Enterprise

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What is Brosix?

Brosix is a powerful Instant Messenger Tool designed especially for teams. Enjoy the convenience of real-time communication with Audio & Video calls, Chats and Meetings. Boost workflows with valuable features such as File transfer, Screenshot, Screen Sharing and Spell Check. Take control of ...

Read more about Brosix
Free TrialTry Free →·

Starts from $4/User/Month when Billed Yearly, also offers free forever plan

Zulip - Business Instant Messaging Software

Zulip

Streamlining communication for efficient teamwork.

Best for: SMB teams · Mid-market · Enterprise

Try for Free

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What is Zulip?

Zulip is enterprise software that makes it easy to set up a business IM network with dozens or thousands of people, while avoiding most of the problems of larger public IM systems such as scale, spam, usability and support. Zulip also has great features through which businesses can be more ...

Read more about Zulip

Starts from $6.67/User/Month, also offers free forever plan

Socket.IO - Business Instant Messaging Software

Socket.IO

Real-time communication without the server.

Best for: SMB teams

Get Pricing Details

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What is Socket.IO?

Socket.IO is messaging software that enables real-time communication. It allows web applications to talk to each other in a completely decentralized way, meaning that there's no need for an external server to be involved. The result is higher productivity, faster response times, and new ...

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Socket.IO offers custom pricing plan

Google Chat - Business Instant Messaging Software

Google Chat

Work smarter, collaborate better.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.3

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What is Google Chat?

Google Chat is a business instant messaging solution that is easy to use and allows Google to provide support. This software offers immediate access to Google Support through live chat features as well as providing additional productivity tools like a document editor and file transfer software. ...

Read more about Google Chat
Free TrialTry Free →·

Starts from $6/User/Month

Sendchamp - Business Instant Messaging Software

Sendchamp

Connect, engage, and grow with SendChamp.

Best for: SMB teams · Mid-market

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What is Sendchamp?

SendChamp is a Business Instant Messaging Software available. It connects team members, regardless of their device or location, in a social environment. From a marketing and sales perspective, SendChamp offers two-way chat that tracks and reports interactions with leads by role. The business ...

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Sendchamp offers custom pricing plan

Quip - Business Instant Messaging Software

Quip

Collaborate, organize, and streamline with Quip.

Best for: SMB teams · Mid-market · Enterprise

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What is Quip?

Quip provides an efficient solution for businesses looking to manage their operations. Their productivity software supports collaboration on any device and grants you control over documents, spreadsheets, and team chat. It is equipped with customizable templates to suit your organization's ...

Read more about Quip
Free TrialTry Free →·

Starts from $10/User/Month

Microsoft Kaizala - Business Instant Messaging Software

Microsoft Kaizala

Connect, collaborate, and conquer together.

Best for: SMB teams · Mid-market · Enterprise

Try for Free

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What is Microsoft Kaizala?

Microsoft Kaizala is a secure, efficient messaging and work management solution that enables seamless collaboration between an organization's employees and partners. The customizable chat interface allows users to communicate through media messaging, voice, and video calls. With Kaizala, staff ...

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Appinall - Business Instant Messaging Software

Appinall

Streamline your business communication.

Best for: SMB teams · Mid-market · Enterprise

Try for Free

4.2

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What is Appinall?

Appinall is a business instant messaging software that allows user to communicate with employees, partners, vendors, or customers in company instantly. It's the ultimate messaging software very easy in use, no need administration skills, it's more secure than e-mail communication and it's cost ...

Read more about Appinall

Starts from $29/Month, also offers free forever plan

Workstorm - Business Instant Messaging Software

Workstorm

Streamline your business communication with instant messaging.

Best for: SMB teams · Mid-market · Enterprise

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What is Workstorm?

Workstorm is a business instant messaging software. The company's products enable businesses to communicate and share information electronically, providing a real-time virtual communication link between employees, customers, and partners. It provides troubleshooting, resolution & configuration ...

Read more about Workstorm
Free TrialTry Free →·

Starts from $12.50/User/Month when Billed Yearly

Element - Business Instant Messaging Software

Element

Streamline communication and boost productivity with Element.

Best for: SMB teams · Mid-market · Enterprise

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What is Element?

Element is an instant messaging software for small and medium business from element14. Quickly and easily create IM groups, manage employees' contact details and schedule meetings on the go. Watch screencasts about Element business instant messaging software by clicking the Instant Messaging ...

Read more about Element
Free TrialTry Free →·

Starts from $10/Month, also offers free forever plan

Cisco Jabber - Business Instant Messaging Software

Cisco Jabber

Streamline collaboration and boost productivity.

Best for: SMB teams · Mid-market · Enterprise

Get Pricing Details

4.2

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What is Cisco Jabber?

Cisco Jabber allows business to chat, share files and other collaboration tools like presence, file transfer, video, voice and whiteboards with users on all major communication platforms from a business IM platform. With Cisco Jabber business can communicate quickly, share information easily ...

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Cisco Jabber offers custom pricing plan

Output Messenger - Business Instant Messaging Software

Output Messenger

Stay connected with ease, anytime, anywhere.

Best for: SMB teams · Mid-market · Enterprise

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What is Output Messenger?

Output Messenger is an easy to use software that allows business to connect with others and keep in touch, regardless of proximity. Output Messenger provides instant chat options, file sharing, a task manager and more. It also can work at no cost with business operations over the web, using ...

Read more about Output Messenger
Free Trial·

Starts from $35/Year, also offers free forever plan

Rock - Business Instant Messaging Software

Rock

Streamline your business communication with ease.

Best for: SMB teams · Mid-market · Enterprise

Try for Free

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What is Rock?

Rock is a business instant messaging software for personal and professional use. Its features include sending and receiving of short text messages, multimedia messaging including audio and video, secure protection of messages and presence status, multiple device compatibility including mobile ...

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Starts from $4.99/Month, also offers free forever plan

Eko App - Business Instant Messaging Software

Eko App

Streamline your business communication with instant messaging.

Best for: SMB teams · Mid-market · Enterprise

Get Pricing Details

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What is Eko App?

Eko's Instant Messaging software is perfect for large businesses, growing businesses and small companies who want to reduce email clutter, provide instant communications as well as better customer service and save money. Easy to use and install, it offers the speed and ease of SMS texting, ...

Read more about Eko App

Eko App offers custom pricing plan

Rocket.Chat - Business Instant Messaging Software

Rocket.Chat

Effortlessly connect and collaborate with Rocket.Chat.

Best for: SMB teams · Mid-market · Enterprise

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What is Rocket.Chat?

Rocket.Chat is an instant-messaging and team collaboration platform for enterprises and organizations that need private messaging, persistent chat rooms, direct messages, persistent user presence and file transfer capabilities. It does not require the installation of any client software, which ...

Read more about Rocket.Chat
Free TrialTry Free →·

Starts from $2/User/Month when Billed Yearly, also offers free forever plan

HCL Sametime - Business Instant Messaging Software

HCL Sametime

Streamline collaboration and boost productivity with HCL Sametime.

Best for: SMB teams · Mid-market · Enterprise

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What is HCL Sametime?

HCL Sametime is a complete collaboration solution built for small and medium businesses that want to nurture their employees' ideas, streamline internal processes, and enhance customer relationships. It's a smart instant messaging software that helps user work smarter and faster. It will keep ...

Read more about HCL Sametime

HCL Sametime offers custom pricing plan

Mattermost - Business Instant Messaging Software

Mattermost

Streamline team communication and collaboration.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is Mattermost?

Mattermost is an open source messaging platform that brings all business communication into one place. More than just chat, Mattermost is built around a modern team communication workflow. It includes integrated video conferencing and IP telephony, along with integrations to CRM, LDAP ...

Read more about Mattermost
Free Trial·

Starts from $3.25/User/Month, also offers free forever plan

Frequently Asked Questions About Business Instant Messaging Software

Stuck on something? We're here to help with all the questions and answers in one place.

The most important Business Instant Messaging Software features to evaluate are Contact Management, Project Management, Document Management, Task Management, Brainstorming, Chat (Messaging). Most buyers prioritize ease of use, reporting, and integration capabilities. Look for tools that cover your core workflow before comparing advanced features.

Business Instant Messaging Software pricing varies widely — from free plans to enterprise contracts. 15 products on Spotsaas offer a free plan or trial:

The top rated Business Instant Messaging Software based on verified user reviews and SpotScore are Axios HQ, Pumble, Groupe.io. These tools score highest on ease of use, feature depth, and customer support — updated monthly from real buyer feedback.

Start by listing your must-have features — commonly Contact Management, Project Management, Document Management, Task Management, Brainstorming, Chat (Messaging). Then filter by team size, budget, and integrations you already use. Compare at least 3 options using free trials before committing. Spotsaas lets you compare side-by-side in minutes.

Yes — 15 Business Instant Messaging Software on Spotsaas offer a free plan or trial. Free plans cover core features for small teams; paid upgrades unlock advanced reporting and integrations.

The best Business Instant Messaging Software for small businesses are affordable, quick to set up, and scale without complexity. Look for per-user pricing, no long-term contracts, and strong onboarding support.

About the reviewer

Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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