Zulip vs Mattermost Comparison
Zulip
Starting at $6.67 /User/Month
- Large Enterprises
- Medium Business
Zulip is enterprise software that makes it easy to set up a business IM network with dozens or thousands of people, while avoiding most of the problems of larger public IM systems such as scale, spam, usability and suppo…
Mattermost
Starting at $3.25 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
Mattermost is an open source messaging platform that brings all business communication into one place. More than just chat, Mattermost is built around a modern team communication workflow. It includes integrated video co…
Zulip leads on user satisfaction with a 4.3-star rating across 20 reviews.
Zulip vs Mattermost — at a glance
| Feature | Zulip | Mattermost |
|---|---|---|
| Rating | 4.3 / 5 | 3.5 / 5 |
| Reviews | 20 | 572 |
| Starting price | $6.67 /User/Month | $3.25 /User/Month |
| Free trial | No | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Business Instant Messaging Software | Business Instant Messaging Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac |
| API | Available | Available |
| Support modes | Online | Online |
| Certifications | SOC 2, GDPR | — |
| Data residency | Global | Global |
Key differences between Zulip and Mattermost
- Pricing: Zulip starts at $6.67 /User/Month, while Mattermost starts at $3.25 /User/Month.
- Free trial: Mattermost offers a free trial; Zulip does not.
- User satisfaction: Zulip scores higher with a 4.3-star average.
- Deployment: Zulip supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Mattermost supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.
Zulip vs Mattermost — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Business Instant Messaging Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Zulip typically suits Large Enterprises and Medium Business. Mattermost tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Zulip is enterprise software that makes it easy to set up a business IM network with dozens or thousands of people, while avoiding most of the problems of larger public IM systems such as ... Read More about Zulip | Mattermost is an open source messaging platform that brings all business communication into one place. More than just chat, Mattermost is built around a modern team communication workflow. ... Read More about Mattermost |
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Entry Level Pricing |
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User RatingsBased on verified Spotsaas reviews | ||
Get pricing help | Get pricing help |
Software Demo
Demo |  Zulip has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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Compare Zulip and Mattermost on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
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HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | — |
ISO 27001 | ✗ No | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | 🌐 Global |
Zulip User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is positive across 40 reviews, with strong overall satisfaction. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is mixed to positive across 34 reviews, with clear strengths and a few common watchouts. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. |  Samsung  SAP  Commonwealth Bank |
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Media and Screenshots
Screenshots |  4 Screenshots |  4 Screenshots |
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Videos | No videos available. |  4 Videos |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Zulip or Mattermost?
- Zulip edges out the other on user ratings (4.3 vs 3.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Zulip and Mattermost offer a free trial?
- Mattermost offers a free trial. Zulip does not.
- What is the starting price of Zulip vs Mattermost?
- Zulip starts at $6.67 /User/Month. Mattermost starts at $3.25 /User/Month.
- What are the top alternatives to Zulip?
- Top alternatives to Zulip include mi.team, Slack, Glip, Google Chat, Dialog.
- What are the top alternatives to Mattermost?
- Top alternatives to Mattermost include mi.team, Rocket.Chat, Glip, Zulip, Output Messenger.