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Zulip vs Mattermost Comparison

Last updated:

Zulip

4.4(30 reviews)

Starting at $6.67 /User/Month

  • Large Enterprises
  • Medium Business

Zulip is enterprise software that makes it easy to set up a business IM network with dozens or thousands of people, while avoiding most of the problems of larger public IM systems such as scale, spam, usability and suppo…

Mattermost

4.8(34 reviews)

Starting at $3.25 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Mattermost is an open source messaging platform that brings all business communication into one place. More than just chat, Mattermost is built around a modern team communication workflow. It includes integrated video co…

Mattermost leads on user satisfaction with a 4.8-star rating across 34 reviews.

Zulip vs Mattermost — at a glance

FeatureZulipMattermost
Rating4.4 / 54.8 / 5
Reviews3034
Starting price$6.67 /User/Month$3.25 /User/Month
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryBusiness Instant Messaging SoftwareBusiness Instant Messaging Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modesOnlineOnline
CertificationsSOC 2, GDPR
Data residencyGlobalGlobal

Key differences between Zulip and Mattermost

  • Pricing: Zulip starts at $6.67 /User/Month, while Mattermost starts at $3.25 /User/Month.
  • Free trial: Mattermost offers a free trial; Zulip does not.
  • User satisfaction: Mattermost scores higher with a 4.8-star average.
  • Deployment: Zulip supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Mattermost supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Zulip vs Mattermost — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Business Instant Messaging Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Zulip - Business Instant Messaging Software
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Mattermost - Business Instant Messaging Software
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Zulip vs Mattermost: Biggest differences

Start here before you go deeper into features.

Zulip

Best for

Large Enterprises, Medium Business, Small Business

Mattermost

Best for

Large Enterprises, Medium Business, Small Business

Zulip typically suits Large Enterprises and Medium Business. Mattermost tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Zulip is enterprise software that makes it easy to set up a business IM network with dozens or thousands of people, while avoiding most of the problems of larger public IM systems such as ... Read More about Zulip

Mattermost is an open source messaging platform that brings all business communication into one place. More than just chat, Mattermost is built around a modern team communication workflow. ... Read More about Mattermost

Entry Level Pricing

  • Starts from $6.67
  • Starts from $3.25

Free Trial Availability

  • No free trial
  • Free Trial available

User Ratings

Based on verified Spotsaas reviews

4.43

(30)

4.76

(34)
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Zulip has not given any software demo yet

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How do Zulip and Mattermost Compare on Features?

Total Features

7 Features

8 Features

Unique Features

No unique features

No unique features

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Compare Zulip and Mattermost on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $6.67
      • $3.25

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Zulip pricing
      Mattermost pricing

      Zulip vs Mattermost: Other Details

      Organization Types supported

      • Large Enterprises
      • Freelancers
      • Small Business
      • Medium Business
      • Individuals
      • Large Enterprises
      • Freelancers
      • Small Business
      • Medium Business
      • Individuals

      Platforms Supported

      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Zulip vs Mattermost Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      ISO 27001

      ✗ No

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Zulip User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      19

      19

      2

      0

      0

      31

      1

      0

      1

      1

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 40 reviews, with strong overall satisfaction.

      What buyers like

      • Scalable for large teams
      • Asynchronous chat features
      • Real-time chat options

      Common complaints

      • May require setup time
      • Can be complex for new users
      • Limited integrations

      Buyer sentiment

      Buyer sentiment is very strong across 34 reviews, with consistently positive feedback.

      What buyers like

      • Open source flexibility
      • Integrated video conferencing
      • Multiple app integrations

      Common complaints

      • Steeper learning curve
      • Requires self-hosting
      • Limited mobile features

      Pros and Cons

      • Scalable design accommodates large teams effectively.

      • Asynchronous chat enhances productivity.

      • User-friendly interface simplifies communication.

      • Setup may take time for larger teams.

      • Complexity can deter new users.

      • Highly customizable for specific business needs.

      • Strong integration with various business tools.

      • Supports both desktop and mobile platforms.

      • May require technical expertise for setup.

      • Self-hosting can lead to maintenance challenges.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Zulip or Mattermost? Tell buyers what actually differs.

      Zulip and Mattermost Customers

      Customers

      No Customers information available.

      Samsung

      Samsung

      SAP

      SAP

      Commonwealth Bank

      Commonwealth Bank

      Media and Screenshots

      Screenshots

      Zulip Topic

      4 Screenshots

      File List Integration

      4 Screenshots

      Videos

      No videos available.

      video-0

      4 Videos

      Top Alternatives to Zulip and Mattermost in 2026

      Alternatives

      Expand your comparison

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      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Compare similar software options

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Zulip or Mattermost?
      Mattermost edges out the other on user ratings (4.8 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Zulip and Mattermost offer a free trial?
      Mattermost offers a free trial. Zulip does not.
      What is the starting price of Zulip vs Mattermost?
      Zulip starts at $6.67 /User/Month. Mattermost starts at $3.25 /User/Month.
      What are the top alternatives to Zulip?
      Top alternatives to Zulip include mi.team, Slack, Glip, Google Chat, Dialog.
      What are the top alternatives to Mattermost?
      Top alternatives to Mattermost include mi.team, Rocket.Chat, Glip, Zulip, Output Messenger.