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Zulip vs CometChat Comparison

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Zulip

4.3(20 reviews)

Starting at $6.67 /User/Month

  • Large Enterprises
  • Medium Business

Zulip is enterprise software that makes it easy to set up a business IM network with dozens or thousands of people, while avoiding most of the problems of larger public IM systems such as scale, spam, usability and suppo…

CometChat

4.5(204 reviews)

Starting at $149 /Month

  • Large Enterprises
  • Medium Business

CometChat is a cloud communication platform designed for small to medium businesses. CometChat offers users the ability to engage in voice, text messaging and data transfers amongst co-workers using mobile phones, desk t…

CometChat leads on user satisfaction with a 4.5-star rating across 204 reviews.

Zulip vs CometChat — at a glance

FeatureZulipCometChat
Rating4.3 / 54.5 / 5
Reviews20204
Starting price$6.67 /User/Month$149 /Month
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryBusiness Instant Messaging SoftwareCloud Communication Platforms
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesOnlineBusiness Hours, Online
CertificationsSOC 2, GDPRSOC 2, HIPAA, GDPR
Data residencyGlobalGlobal

Key differences between Zulip and CometChat

  • Pricing: Zulip starts at $6.67 /User/Month, while CometChat starts at $149 /Month.
  • User satisfaction: CometChat scores higher with a 4.5-star average.
  • Deployment: Zulip supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; CometChat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Zulip vs CometChat — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Business Instant Messaging Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Zulip - Business Instant Messaging Software
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Biggest differences

Start here before you go deeper into features.

Zulip

Best for

Large Enterprises, Medium Business, Small Business

CometChat

Best for simple, cross-platform communication in small to medium businesses.

Choose if
  • You need a straightforward, easy-to-use communication tool for teams under 1000 employees.
  • Your business requires unified voice, text, and data messaging across mobile and desktop devices.
  • You want a sleek interface that supports remote workforce and internal collaboration seamlessly.
Consider alternatives if
  • Your organization demands extensive customization and advanced integration capabilities.
  • You require on-premise deployment or fully transparent, predictable pricing models.

Zulip typically suits Large Enterprises and Medium Business. CometChat tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Zulip is enterprise software that makes it easy to set up a business IM network with dozens or thousands of people, while avoiding most of the problems of larger public IM systems such as ... Read More about Zulip

CometChat is a cloud communication platform designed for small to medium businesses. CometChat offers users the ability to engage in voice, text messaging and data transfers amongst ... Read More about CometChat

Entry Level Pricing

  • Starts from $6.67
  • Starts from $149

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.3

(20)

Best Company Size

11-500 employees501-1000 employees
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Software Demo

Demo

No software demo available

Zulip has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Compare Zulip and CometChat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $6.67
      • $149

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Zulip pricing
      CometChat pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Mobile - iOS
      • Mobile - Android
      • Browser Based (Cloud)
      • Installed - Mac
      • Installed - Windows
      • Mobile - iOS
      • Mobile - Android
      • Browser Based (Cloud)
      • Installed - Mac
      • Installed - Windows

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✗ No
      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✗ No
      ✗ No

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Zulip User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      19

      19

      2

      0

      0

      96

      7

      0

      0

      15

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 40 reviews, with strong overall satisfaction.

      What buyers like

      • Scalable for large teams
      • Asynchronous chat features
      • Real-time chat options

      Common complaints

      • May require setup time
      • Can be complex for new users
      • Limited integrations

      Buyer sentiment

      Users generally appreciate CometChat's ease of use and cross-platform capabilities but note concerns about pricing transparency and limited advanced features.

      What buyers like

      • Ease of use
      • Cross-platform support
      • Clean user interface

      Common complaints

      • Pricing transparency
      • Limited advanced features

      Pros and Cons

      • Scalable design accommodates large teams effectively.

      • Asynchronous chat enhances productivity.

      • User-friendly interface simplifies communication.

      • Setup may take time for larger teams.

      • Complexity can deter new users.

      • Sleek and simple user interface

      • Supports voice, text messaging, and data transfers

      • Cross-platform compatibility (mobile and desktop)

      • Limited information on advanced features and integrations

      • Pricing details are not fully transparent

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      Zulip Topic

      4 Screenshots

      No screenshots available.

      Videos

      No videos available.

      video-0

      1 Videos

      Top Alternatives to Zulip and CometChat in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Zulip or CometChat?
      CometChat edges out the other on user ratings (4.5 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Zulip and CometChat offer a free trial?
      Neither Zulip nor CometChat currently lists a free trial.
      What is the starting price of Zulip vs CometChat?
      Zulip starts at $6.67 /User/Month. CometChat starts at $149 /Month.
      What are the top alternatives to Zulip?
      Top alternatives to Zulip include mi.team, Slack, Glip, Google Chat, Dialog.
      What are the top alternatives to CometChat?
      Top alternatives to CometChat include Rocket.Chat, ChatCamp, MessageBird, MQTTCHAT, SendBird.

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