Zonka Feedback vs SurveySparrow Comparison
Zonka Feedback
Starting at $24 /Month
- Free Trial
- Large Enterprises
- Medium Business
NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where customers can freely talk about bran…
SurveySparrow
Starting at $19 /Month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
SurveySparrow is a simple-to-use Survey/User Feedback Software created to assist companies in gathering real time feedback. This software works on all popular Windows platforms. This is a great application for developers…
Zonka Feedback leads on user satisfaction with a 4.7-star rating across 130 reviews.
Zonka Feedback vs SurveySparrow — at a glance
| Feature | Zonka Feedback | SurveySparrow |
|---|---|---|
| Rating | 4.7 / 5 | 4.5 / 5 |
| Reviews | 130 | 2,274 |
| Starting price | $24 /Month | $19 /Month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Freelancers / Consultants, Large Enterprises, Medium Business |
| Category | NPS Software | Survey/ User Feedback Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available |
| Support modes | Business Hours, Online | 24/7 (Live rep), Online |
| Certifications | GDPR | SOC 2, GDPR |
| Data residency | Global | Global |
Key differences between Zonka Feedback and SurveySparrow
- Pricing: Zonka Feedback starts at $24 /Month, while SurveySparrow starts at $19 /Month.
- Target audience: Zonka Feedback is built for Large Enterprises and Medium Business, while SurveySparrow targets Freelancers / Consultants and Large Enterprises.
- User satisfaction: Zonka Feedback scores higher with a 4.7-star average.
- Deployment: Zonka Feedback supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; SurveySparrow supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Zonka Feedback vs SurveySparrow — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
*sponsored | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for customizable, easy-to-use NPS surveys with strong offline capabilities.
- You need flexible survey building with templates and advanced logic.
- Your team requires robust offline survey tools for data collection.
- You want strong API integration to customize data workflows.
- You require advanced AI-driven analytics for deep survey insights.
- You need comprehensive export options, especially full feedback PDFs.
Best for easy, real-time feedback surveys embedded in websites and Windows apps.
- You need simple, quick survey creation with low setup complexity.
- Your team includes product managers, customer experience, or marketing professionals.
- You want surveys that run seamlessly inside public websites or Windows applications.
- You require highly customized, enterprise-grade survey workflows and advanced analytics.
- Your team needs offline survey capabilities or transparent, detailed pricing information.
Zonka Feedback: Best for customizable, easy-to-use NPS surveys with strong offline capabilities. SurveySparrow: Best for easy, real-time feedback surveys embedded in websites and Windows apps.
Description | NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where ... Read More about Zonka Feedback | SurveySparrow is a simple-to-use Survey/User Feedback Software created to assist companies in gathering real time feedback. This software works on all popular Windows platforms. This is a ... Read More about SurveySparrow |
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Entry Level Pricing |
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Free Trial Availability | ||
Spotsaas ScoreWhat's this? ↗ | 9.8/10 | 9.4/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessMedium Business | Small BusinessMedium Business |
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Software Demo
Demo |
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How do Zonka Feedback and SurveySparrow Compare on Features?
Total Features | 28 Features | 28 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
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Compare Zonka Feedback and SurveySparrow on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
|---|---|---|
HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | — | ✗ No |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Data Residency | 🌐 Global | 🌐 Global |
Zonka Feedback User Reviews & Rating Comparison
User Ratings | 4.5 (based on 2274 reviews) | |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlighting ease of use and real-time feedback capabilities with some concerns about advanced features and pricing transparency. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Leroy Merlin  SAP  BCG |  Mphasis  Deloitte Digital  Godrej |
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Media and Screenshots
Screenshots |  5 Screenshots |  8 Screenshots |
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Videos |  1 Videos |  6 Videos |
Top Alternatives to Zonka Feedback and SurveySparrow in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Zonka Feedback or SurveySparrow?
- Zonka Feedback edges out the other on user ratings (4.7 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Zonka Feedback and SurveySparrow offer a free trial?
- Yes, both Zonka Feedback and SurveySparrow offer a free trial.
- What is the starting price of Zonka Feedback vs SurveySparrow?
- Zonka Feedback starts at $24 /Month. SurveySparrow starts at $19 /Month.
- What are the top alternatives to Zonka Feedback?
- Top alternatives to Zonka Feedback include Startquestion, FeedbackLink, Promoter Ninja, eNPS, GrowthScore.
- What are the top alternatives to SurveySparrow?
- Top alternatives to SurveySparrow include SurveyMonkey, QuestionPro, SurveyNuts, QuestionScout, Qualtrics Core XM.