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Zonka Feedback vs SurveyPro Comparison

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Zonka Feedback

4.7(130 reviews)

Starting at $24 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where customers can freely talk about bran…

SurveyPro

4.2(320 reviews)

Starting at $1,295 one time license

  • Free Trial
  • Small Business
  • Medium Business

Introducing SurveyPro: a powerful survey software that lets you distribute surveys online or via paper. With a sleek questionnaire design, a built-in database, and advanced reporting and analysis tools, SurveyPro 5 makes…

Zonka Feedback leads on user satisfaction with a 4.7-star rating across 130 reviews.

Zonka Feedback vs SurveyPro — at a glance

FeatureZonka FeedbackSurveyPro
Rating4.7 / 54.2 / 5
Reviews130320
Starting price$24 /Month$1,295 one time license
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessSmall Business, Medium Business
CategoryNPS SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modesBusiness Hours, Online
CertificationsGDPR
Data residencyGlobalUS

Key differences between Zonka Feedback and SurveyPro

  • Pricing: Zonka Feedback starts at $24 /Month, while SurveyPro starts at $1,295 one time license.
  • Target audience: Zonka Feedback is built for Large Enterprises and Medium Business, while SurveyPro targets Small Business and Medium Business.
  • User satisfaction: Zonka Feedback scores higher with a 4.7-star average.

Zonka Feedback vs SurveyPro — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

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SurveyPro - Survey/ User Feedback Software
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Biggest differences

Start here before you go deeper into features.

Zonka Feedback

Best for customizable, easy-to-use NPS surveys with strong offline capabilities.

Choose if
  • You need flexible survey building with templates and advanced logic.
  • Your team requires robust offline survey tools for data collection.
  • You want strong API integration to customize data workflows.
Consider alternatives if
  • You require advanced AI-driven analytics for deep survey insights.
  • You need comprehensive export options, especially full feedback PDFs.

SurveyPro

Best for

Small Business, Medium Business

Zonka Feedback typically suits Large Enterprises and Medium Business. SurveyPro tends to fit Small Business and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where ... Read More about Zonka Feedback

Introducing SurveyPro: a powerful survey software that lets you distribute surveys online or via paper. With a sleek questionnaire design, a built-in database, and advanced reporting and ... Read More about SurveyPro

Entry Level Pricing

  • Starts from $24 , Billed Yearly
  • Starts from $1,295

Free Trial Availability

Spotsaas Score

What's this? ↗

9.8/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessMedium Business
Get pricing help

Software Demo

Demo

No software demo available

SurveyPro has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Zonka Feedback and SurveyPro Compare on Features?

Total Features

28 Features

12 Features

Unique Features

No unique features

No unique features

Get Quote

Compare Zonka Feedback and SurveyPro on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $24 , Billed Yearly
      • $1,295

      Pricing Plans

      • Essential

        • Offline and Kiosk Survey : 1 Device Licenses Add Devices : 0 (based upon the devices, the pricing varies)

        • Add Devices : 0 (based upon the devices, the pricing varies)

        • 1,000 Online Responses

        Show more +

      • Professional

        • Offline and Kiosk Survey : 4 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

        • Add Devices : 0 (based upon the devices, the pricing varies)

        • Unlimited Online Responses

        Show more +

      • Growth

        • Offline and Kiosk Survey : 10 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

        • Add Devices : 0 (based upon the devices, the pricing varies)

        • Unlimited Online Responses

        Show more +

      • Browse all pricing plans
      • Not Available

      Pricing Page

      Zonka Feedback pricing
      SurveyPro pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      Zonka Feedback User Reviews & Rating Comparison

      User Ratings

      4.2

      (based on 320 reviews)

      Rating Distribution

      47

      1

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features.

      What buyers like

      • Ease of use
      • Customizable surveys
      • Offline survey tools

      Common complaints

      • Lack of advanced analytics
      • Limited feedback export options

      Buyer sentiment

      Buyer sentiment is positive across 320 reviews, with strong overall satisfaction.

      What buyers like

      • User-friendly interface
      • Advanced reporting tools
      • Customizable templates

      Common complaints

      • Limited offline capabilities
      • May require training
      • Basic analytics features

      Pros and Cons

      • Easy to use and clean interface suitable for enterprise products

      • Powerful survey-building features including templates and survey logic

      • Robust API and excellent offline survey tools

      • Lack of application intelligence behind surveys

      • Limitations in downloading all feedback comments in PDF format

      • Intuitive design enhances user experience.

      • Robust reporting tools provide valuable insights.

      • Flexible distribution options cater to diverse needs.

      • May require initial setup time.

      • Limited features for complex surveys.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Leroy Merlin

      Leroy Merlin

      SAP

      SAP

      BCG

      BCG

      No Customers information available.

      Media and Screenshots

      Screenshots

      Zonka Feedback screenshot

      5 Screenshots

      No screenshots available.

      Videos

      video-0

      1 Videos

      No videos available.

      Top Alternatives to Zonka Feedback and SurveyPro in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Zonka Feedback or SurveyPro?
      Zonka Feedback edges out the other on user ratings (4.7 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Zonka Feedback and SurveyPro offer a free trial?
      Yes, both Zonka Feedback and SurveyPro offer a free trial.
      What is the starting price of Zonka Feedback vs SurveyPro?
      Zonka Feedback starts at $24 /Month. SurveyPro starts at $1,295 one time license.
      What are the top alternatives to Zonka Feedback?
      Top alternatives to Zonka Feedback include Startquestion, FeedbackLink, Promoter Ninja, eNPS, GrowthScore.
      What are the top alternatives to SurveyPro?
      Top alternatives to SurveyPro include SurveyMonkey, Checkbox Survey, QuestionPro, SurveyMethods, SurveySparrow.

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