Zoho Wiki vs ProProfs Knowledge Base Comparison
Zoho Wiki
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Zoho Wiki is a top-rated enterprise wiki software that can help individuals and teams to be more productive. Zoho Wiki is installed on the server and not in the cloud. It's fully scalable and can integrate with other Zoh…
ProProfs Knowledge Base
Starting at $0.30 /Month
- Free Trial
- Large Enterprises
- Medium Business
ProProfs Knowledge Base Software helps teams come together to build a secure and user-friendly knowledge portal. Create a visually engaging platform where staff can quickly search and access relevant information while al…
Zoho Wiki leads on user satisfaction with a 4.0-star rating across 75 reviews.
Zoho Wiki vs ProProfs Knowledge Base — at a glance
| Feature | Zoho Wiki | ProProfs Knowledge Base |
|---|---|---|
| Rating | 4.0 / 5 | — |
| Reviews | 75 | — |
| Starting price | Contact for pricing | $0.30 /Month |
| Free trial | No | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Enterprise Wiki Software | Customer Self-Service Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | — | Available |
| Support modes | Online | 24/7 (Live rep), Business Hours, Online |
| Certifications | GDPR | GDPR |
| Data residency | US | Global |
Key differences between Zoho Wiki and ProProfs Knowledge Base
- Pricing: ProProfs Knowledge Base starts at $0.30 /Month. Zoho Wiki pricing is not publicly listed.
- Free trial: ProProfs Knowledge Base offers a free trial; Zoho Wiki does not.
- Deployment: Zoho Wiki supports SaaS/Web/Cloud; ProProfs Knowledge Base supports SaaS/Web/Cloud.
Zoho Wiki vs ProProfs Knowledge Base — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Enterprise Wiki Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for scalable, server-installed enterprise wikis integrated with Zoho apps.
- You need a robust, on-premise wiki solution for medium to large enterprises.
- Your organization relies heavily on Zoho apps and requires seamless integration.
- You want strong enterprise wiki features supporting complex internal processes.
- You require a cloud-hosted or SaaS wiki platform for easier access and maintenance.
- You are a small team seeking a lightweight, simple wiki tool with minimal setup.
Best for small to medium teams needing simple, secure knowledge bases.
- You want a centralized, secure platform for internal and customer knowledge sharing.
- Your team values a user-friendly, visually engaging interface for quick information access.
- Reducing help desk tickets through effective self-service portals is a priority.
- Your organization requires highly customized knowledge base workflows and advanced features.
- You need detailed analytics, reporting, or transparent pricing information upfront.
Zoho Wiki: Best for scalable, server-installed enterprise wikis integrated with Zoho apps. ProProfs Knowledge Base: Best for small to medium teams needing simple, secure knowledge bases.
Description | Zoho Wiki is a top-rated enterprise wiki software that can help individuals and teams to be more productive. Zoho Wiki is installed on the server and not in the cloud. It's fully scalable ... Read More about Zoho Wiki | ProProfs Knowledge Base Software helps teams come together to build a secure and user-friendly knowledge portal. Create a visually engaging platform where staff can quickly search and ... Read More about ProProfs Knowledge Base |
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Entry Level Pricing |
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Free Trial Availability |
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User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 51-500 employees500+ employees | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |  Zoho Wiki has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do Zoho Wiki and ProProfs Knowledge Base Compare on Features?
Total Features | 0 Features | 7 Features |
|---|---|---|
Unique Features | No features | No unique features |
Get Quote | Get Quote |
Compare Zoho Wiki and ProProfs Knowledge Base on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | — | ✗ No |
|---|---|---|
GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | ✓ Yes |
Data Residency | 🇺🇸 US | 🌐 Global |
Zoho Wiki User Reviews & Rating Comparison
User Ratings | 4 (based on 75 reviews) | No reviews available for the product |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users appreciate Zoho Wiki's integration and scalability but note limitations in cloud availability and user interface modernity. What buyers like
Common complaints
| Buyer sentiment Insufficient review data available to determine overall buyer sentiment. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. |  CISCO  DHL  Sony |
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Media and Screenshots
Screenshots |  5 Screenshots |  1 Screenshots |
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Videos | No videos available. |  1 Videos |
Top Alternatives to Zoho Wiki and ProProfs Knowledge Base in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Zoho Wiki or ProProfs Knowledge Base?
- Zoho Wiki edges out the other on user ratings (4.0 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Zoho Wiki and ProProfs Knowledge Base offer a free trial?
- ProProfs Knowledge Base offers a free trial. Zoho Wiki does not.
- What is the starting price of Zoho Wiki vs ProProfs Knowledge Base?
- Zoho Wiki starts at Contact for pricing. ProProfs Knowledge Base starts at $0.30 /Month.
- What are the top alternatives to Zoho Wiki?
- Top alternatives to Zoho Wiki include Confluence, Guru, Drupal Wiki, LearnLode Enterprise, TWiki.
- What are the top alternatives to ProProfs Knowledge Base?
- Top alternatives to ProProfs Knowledge Base include KBPublisher, SmartSupport, Talisma KnowledgeBase, HelpHub, KnowledgeOwl.