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Zoho Survey vs QuestionPro Comparison

Last updated:

Zoho Survey

4.4(1,156 reviews)

Starting at $25 /Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Zoho Survey is a web-based survey tool that create, publish, collect and analyze high-quality feedback – all in one place. It helps in capturing feedback through website or sales force, compile and view results and insi…

QuestionPro

4.3(805 reviews)

Starting at $129 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

QuestionPro is a survey software platform offering a complete solution for creating, administering, analyzing and publishing surveys. QuestionPro is built on over 10 years of survey experience. It was developed to help b…

Zoho Survey leads on user satisfaction with a 4.4-star rating across 1,156 reviews.

SpotSaaS Analysis

Zoho SurveyQuestionPro

The core difference lies in the target audience and complexity of features, with Zoho Survey being ideal for small to medium businesses seeking a straightforward survey solution, while QuestionPro caters to mid-to-large teams that need advanced survey management and analytics. Zoho Survey is best for teams looking for an all-in-one, user-friendly tool, whereas QuestionPro is suited for organizations that prioritize comprehensive data analysis and customization.

- Best for simple survey creation - Ideal for small to medium businesses - Easy-to-use platform - Integrated survey publishing and analysis - Cost-effective at $25 - Suitable for customer, market, or employee surveys

- Best for mid-to-large teams - Comprehensive survey management tools - Focus on robust data analysis - Customizable charting features - Higher price point at $129 - End-to-end survey solution from creation to presentation

Zoho Survey vs QuestionPro — at a glance

FeatureZoho SurveyQuestionPro
Rating4.4 / 54.3 / 5
Reviews1,156805
Starting price$25 /Month$129 /Month
Free trial Yes Yes
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesBusiness Hours, Online24/7 (Live rep), Online
CertificationsGDPRSOC 2, HIPAA, GDPR
Data residencyGlobalUS

Key differences between Zoho Survey and QuestionPro

  • Pricing: Zoho Survey starts at $25 /Month, while QuestionPro starts at $129 /Month.
  • Target audience: Zoho Survey is built for Freelancers / Consultants and Large Enterprises, while QuestionPro targets Large Enterprises and Medium Business.
  • User satisfaction: Zoho Survey scores higher with a 4.4-star average.
  • Deployment: Zoho Survey supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; QuestionPro supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Zoho Survey vs QuestionPro — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Zoho Survey - Survey/ User Feedback Software
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QuestionPro - Survey/ User Feedback Software
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Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Zoho Survey

Best for simple, all-in-one survey creation and multi-channel feedback collection.

Choose if
  • You need an easy-to-use platform for customer, market, or employee surveys.
  • Your team requires integrated survey creation, publishing, and analysis in one tool.
  • You are a small or medium business seeking straightforward feedback collection without complex setup.
Consider alternatives if
  • You require highly advanced survey customization beyond basic templates and logic.
  • Your enterprise demands deep integrations with complex workflows and extensive analytics.

QuestionPro

Best for mid-to-large teams needing comprehensive survey and analysis tools.

Choose if
  • You require end-to-end survey management from creation to presentation.
  • Your team values robust data analysis and customizable charting features.
  • You are a market research, customer success, or HR team in a mid-sized or larger company.
Consider alternatives if
  • You need highly specialized survey customizations beyond standard templates.
  • You are a very small business or startup with minimal survey needs and tight budgets.

Zoho Survey: Best for simple, all-in-one survey creation and multi-channel feedback collection. QuestionPro: Best for mid-to-large teams needing comprehensive survey and analysis tools.

Description

Zoho Survey is a web-based survey tool that create, publish, collect and analyze high-quality feedback – all in one place. It helps in capturing feedback through website or sales force, ... Read More about Zoho Survey

QuestionPro is a survey software platform offering a complete solution for creating, administering, analyzing and publishing surveys. QuestionPro is built on over 10 years of survey ... Read More about QuestionPro

Entry Level Pricing

  • Starts from $25 , Billed Yearly
  • Starts from $129

Free Trial Availability

Spotsaas Score

What's this? ↗

9.0/10

9.3/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessMedium Business
51-500 employees500+ employees
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Software Demo

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How do Zoho Survey and QuestionPro Compare on Features?

Total Features

16 Features

16 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Zoho Survey and QuestionPro on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $25 , Billed Yearly
      • $129

      Pricing Plans

      • Not Available

      Pricing Page

      Zoho Survey pricing
      QuestionPro pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      Zoho Survey User Reviews & Rating Comparison

      User Ratings

      4.4

      (based on 1156 reviews)

      4.3

      (based on 805 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally appreciate Zoho Survey for its ease of use and comprehensive features, though some desire more advanced customization and clearer pricing.

      What buyers like

      • Ease of use
      • All-in-one survey management
      • Multi-channel feedback collection

      Common complaints

      • Limited advanced customization
      • Pricing transparency

      Buyer sentiment

      Overall positive sentiment with users appreciating the platform's comprehensive features and data analysis, tempered by some concerns about pricing transparency and complexity.

      What buyers like

      • Feature completeness
      • Data visualization and reporting
      • Ease of publishing and exporting results

      Common complaints

      • Pricing opacity
      • Steep learning curve

      Pros and Cons

      • All-in-one platform for creating, publishing, collecting, and analyzing surveys

      • Supports capturing feedback through multiple channels including website and sales force

      • User-friendly interface suitable for businesses of all sizes

      • Limited advanced customization options for complex survey requirements

      • Pricing details are not fully transparent upfront

      • Comprehensive survey creation and administration tools

      • Robust data analysis and charting capabilities

      • Ability to publish and export findings easily

      • Pricing details are not fully transparent and may require sales contact

      • Some users report a learning curve due to feature richness

      List of Customers

      Customers

      Zoho Survey_customers_0

      Zoho Survey_customers_0

      Zoho Survey_customers_1

      Zoho Survey_customers_1

      Zoho Survey_customers_2

      Zoho Survey_customers_2

      Amazon

      Amazon

      Microsoft

      Microsoft

      Google

      Google

      Media and Screenshots

      Screenshots

      Zoho Survey screenshot

      6 Screenshots

      QuestionPro screenshot

      7 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      4 Videos

      Top Alternatives to Zoho Survey and QuestionPro in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Zoho Survey or QuestionPro?
      Zoho Survey edges out the other on user ratings (4.4 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Zoho Survey and QuestionPro offer a free trial?
      Yes, both Zoho Survey and QuestionPro offer a free trial.
      What is the starting price of Zoho Survey vs QuestionPro?
      Zoho Survey starts at $25 /Month. QuestionPro starts at $129 /Month.
      What are the top alternatives to Zoho Survey?
      Top alternatives to Zoho Survey include SurveyMonkey, SmartSurvey, QuestionPro, SurveyMethods, SurveySparrow.
      What are the top alternatives to QuestionPro?
      Top alternatives to QuestionPro include SurveyMonkey, SmartSurvey, SurveySparrow, Survs, Key Survey Software.

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