Compare Zoho Desk vs UVdesk vs Zendesk Support vs Tidio Helpdesk

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Zoho Desk (4147) Visit website Visit Website *sponsored	UVdesk (82) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Zoho Desk is a robust help desk software that offers a free plan with essential features, making it a cost-effective solution for businesses of all sizes. It allows organizations to manage ... Read More	UVdesk is simple to use, feature rich help desk software that helps to increase customer service. UVdesk can handle both internal and external customer requests with ease. With the ... Read More
Entry Level Pricing	Starts from $7 , yearly	Starts from $16 , Billed Yearly
Free Trial Availability	Get Free Trial	Free Trial available
Spotsaas Score	9.7/10	9.3/10
User Ratings	4.4 (3462)	4.6 (72)
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Software Demo

Demo

Features

Total Features	27 Features	16 Features
Unique Features
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Pricing

Pricing Option
Starting From	$7 , yearly	$16 , Billed Yearly
Pricing Plans	Express $9 /user/month Get Started Small business essentials: Email Social media Show more + Standard $20 /user/month Get Started Everything in Express + Live chat (Business Messaging) Instant messaging Show more + Professional $35 /user/month Get Started Everything in Standard + Telephony Blueprints Show more + Browse all pricing plans	Open Source Get Started Number of Agents : Unlimited Security Company Setting Show more + Pro Get Started Number of Agents : 2 Includes features of Basic plan, plus eCommerce Multi-Channel Integration Show more + Enterprise Get Started Number of Agents : 2 Includes everything in Pro plan, plus Full Portal Customization, uvdesk Show more +
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
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User Reviews

User Ratings	4.4 (based on 3462 reviews)	4.6 (based on 72 reviews)
Rating Distribution	Excellent 2628 Very Good 1272 Good 213 Poor 15 Terible 19	Excellent 78 Very Good 2 Good 0 Poor 0 Terible 2
Expert's Review generated by AI	Zoho Desk is a highly efficient help desk solution that streamlines customer support with its AI-driven automation, multi-channel capabilities, and seamless integrations. I find its smart ...Read more	No Expert ai Review available for the product
Pros and Cons	Easily integrates with Zoho applications and third-party tools, enhancing workflow automation. Intelligent automation and AI-driven suggestions improve response efficiency and streamline support operations. Businesses can manage customer inquiries from email, social media, and live chat within a single dashboard. Zoho Desk offers a free trial with essential features, making it accessible for startups and small businesses. Although mobile support is available, certain functionalities may be more limited compared to the desktop version. Configuring advanced features and integrations may require time and technical knowledge.	No pros or cons available for the product
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Customers

Customers	NHS Rogers ESSILOR	charitybay.org Colligso Mind Spark Technologies

Media and Screenshots

Screenshots	4 Screenshots	2 Screenshots
Videos	4 Videos	2 Videos

Alternatives

Alternatives	Zendesk Support 4.3 Tidio Helpdesk ManageEngine ServiceDesk Plus 4.2	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Zoho Desk and UVdesk offer a Free Trial.

Zoho Desk is designed for Large Enterprises, Medium Business and Small Business.

UVdesk is designed for Individuals, Large Enterprises, Medium Business and Small Business.

Pricing for Zoho Desk Starts at $7/user/month when yearly whereas for UVdesk Starts at $16/Month when Billed Yearly.

Some top alternatives to Zoho Desk includes Zendesk Support, Tidio Helpdesk, ManageEngine ServiceDesk Plus, Jira Service Desk, HelpDesk, SysAid, Desky, ReadyDesk, Sitehelpdesk, Trakdesk, HESK and BoldDesk.

Some top alternatives to UVdesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshdesk, Deskero, HelpDesk, osTicket, Desky, EngageBay Helpdesk System, ReadyDesk, Sitehelpdesk, Support.cc by 500apps, EpicPxls and BoldDesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Zoho Desk vs UVdesk vs Zendesk Support vs Tidio Helpdesk

Zoho Desk

UVdesk

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Customers

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Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure