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Zoho Desk vs SeamlessDesk vs Zendesk Support vs Tidio Helpdesk - Which Tool Fits Your Business?

TL;DR - Quick Comparison Summary

Description

Zoho Desk is a robust help desk software that offers a free plan with essential features, making it a cost-effective solution for businesses of all sizes. It allows organizations to manage ... Read More

SeamlessDesk is a Help Desk Software for mid and small sized businesses and organizations looking to automate and streamline their internal and external communications, help desk ... Read More

Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface ... Read More

Entry Level Pricing

  • Starts from $7 , yearly
  • Starts from $57
  • Starts from $19 , yearly

Free Trial Availability

  • Free Trial available

Spotsaas Score

9.7/10

8.4/10

9.2/10

User Ratings

3.6

(3)
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Software Demo

Demo

SeamlessDesk has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

How do Zoho Desk, SeamlessDesk, Zendesk Support and Tidio Helpdesk Compare on Features?

Total Features

27 Features

12 Features

29 Features

Unique Features

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        What Do Zoho Desk, SeamlessDesk, Zendesk Support and Tidio Helpdesk Cost?

        Pricing Option

              Starting From

              • $7 , yearly
              • $57
              • $19 , yearly

              Pricing Plans

              • Express

                $9

                /user/month

                • Small business essentials:

                • Email

                • Social media

                Show more +

              • Standard

                $20

                /user/month

                • Everything in Express +

                • Live chat (Business Messaging)

                • Instant messaging

                Show more +

              • Professional

                $35

                /user/month

                • Everything in Standard +

                • Telephony

                • Blueprints

                Show more +

              • Browse all pricing plans
              • Not Available
              • Support Team

                $25

                /user/month

                • Ticketing system

                • Email

                • Contact form and Web Widget

                Show more +

              • Suite Team

                $69

                /user/month

                • Support Team; plus

                • AI agents

                • Customer and internal knowledge base

                Show more +

              • Suite Professional

                $149

                /user/month

                • Suite Team plus

                • Live and custom analytics

                • Skills-based routing

                Show more +

              • Browse all pricing plans

              Pricing Page

              zoho-desk pricingseamlessdesk pricingzendesk-support pricing

              Other Details

              Organization Types supported

              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals

              Platforms Supported

              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Mac
              • Installed - Windows
              • Mobile - Windows
              • Mobile - BlackBerry
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Mac
              • Installed - Windows
              • Mobile - Windows
              • Mobile - BlackBerry
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Mac
              • Installed - Windows
              • Mobile - Windows
              • Mobile - BlackBerry
              • Browser Based (Cloud)

              Modes of support

              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online

              API Support

              • Available
              • Not Available
              • Available
              Get Quote

              Zoho Desk vs SeamlessDesk vs Zendesk Support User Reviews & Rating Comparison

              User Ratings

              Rating Distribution

              Excellent

              2628

              Very Good

              1272

              Good

              213

              Poor

              15

              Terible

              19

              Excellent

              0

              Very Good

              2

              Good

              2

              Poor

              0

              Terible

              0

              Excellent

              1493

              Very Good

              214

              Good

              31

              Poor

              7

              Terible

              12

              Expert's Review generated by AI

              Zoho Desk is a highly efficient help desk solution that streamlines customer support with its AI-driven automation, multi-channel capabilities, and seamless integrations. I find its smart ...Read more

              No Expert ai Review available for the product

              Zendesk Support is a robust cloud-based help desk solution designed to streamline customer service operations with its intuitive and user-friendly interface. I find its natural language ...Read more

              Pros and Cons

              Pros and Cons of Zoho Desk

              • Easily integrates with Zoho applications and third-party tools, enhancing workflow automation.

              • Intelligent automation and AI-driven suggestions improve response efficiency and streamline support operations.

              • Businesses can manage customer inquiries from email, social media, and live chat within a single dashboard.

              • Zoho Desk offers a free trial with essential features, making it accessible for startups and small businesses.

              • Although mobile support is available, certain functionalities may be more limited compared to the desktop version.

              • Configuring advanced features and integrations may require time and technical knowledge.

              Pros and Cons of SeamlessDesk

              Pros and Cons of Zendesk Support

              • It provides complete visibility into customer requests, ensuring efficient issue resolution and better customer support.

              • By automating processes and streamlining customer request management, it helps organizations save time and boost overall productivity.

              • The system leverages natural language processing, eliminating the learning curve and making customer service operations more seamless.

              • Zendesk Support offers an intuitive and easy-to-use interface, allowing users to navigate the platform efficiently without requiring extensive training.

              • While the platform is designed for ease of use, larger organizations with complex support needs may require additional customization or third-party integrations.

              Positive Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              List of Customers

              Customers

              NHS

              NHS

              Rogers

              Rogers

              ESSILOR

              ESSILOR

              No Customers information available.

              Uber

              Uber

              Siemens

              Siemens

              Shopify

              Shopify

              Media and Screenshots

              Screenshots

              Zoho Desk

              4 Screenshots

              screenshots

              5 Screenshots

              Zendesk

              5 Screenshots

              Videos

              video-0

              4 Videos

              No videos available.

              video-0

              2 Videos

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              Frequently Asked Questions (FAQs)

              Stuck on something? We're here to help with all the questions and answers in one place.

              Yes, both Zoho Desk and SeamlessDesk offer a Free Trial.

              Zoho Desk is designed for Large Enterprises, Medium Business and Small Business.

              SeamlessDesk is designed for Medium Business and Small Business.

              Pricing for Zoho Desk Starts at $7/user/month when yearly whereas for SeamlessDesk Starts at $57/Month.

              Some top alternatives to Zoho Desk includes Zendesk Support, Tidio Helpdesk, ManageEngine ServiceDesk Plus, Jira Service Desk, HelpDesk, SysAid, Desky, ReadyDesk, Sitehelpdesk, Trakdesk, HESK and BoldDesk.

              Some top alternatives to SeamlessDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Deskero, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, ReadyDesk, Sitehelpdesk, HESK, Help Desk Premier, DeskXpand and Scopedesk.

              Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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