Zoho Desk vs DocuSign CLM - Which Help Desk Software Platform Is Better in July 2025?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Zoho Desk (4147) Visit website Visit Website *sponsored	DocuSign CLM (159) Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	Zoho Desk is a robust help desk software that offers a free plan with essential features, making it a cost-effective solution for businesses of all sizes. It allows organizations to manage ... Read More	DocuSign CLM is a contract management software for cloud and on-premises users. DocuSign CLM enables sales, marketing, and legal teams to create, sign, store and manage contracts of all ... Read More
Entry Level Pricing	Starts from $7 , yearly	Not Available
Free Trial Availability	Get Free Trial	Get Free Trial
Spotsaas Score	9.7/10	8.7/10
User Ratings	4.4 (3462)	4 (355)
	Visit website	Get Quote

Software Demo

Demo

How do Zoho Desk and DocuSign CLM Compare on Features?

Total Features	27 Features	16 Features
Unique Features
	Visit website	Get Quote

What Do Zoho Desk and DocuSign CLM Cost?

Pricing Option
Starting From	$7 , yearly	Not Available
Pricing Plans	Express $9 /user/month Get Started Small business essentials: Email Social media Show more + Standard $20 /user/month Get Started Everything in Express + Live chat (Business Messaging) Instant messaging Show more + Professional $35 /user/month Get Started Everything in Standard + Telephony Blueprints Show more + Browse all pricing plans	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Small Business Medium Business Freelancers Individuals	Large Enterprises Small Business Medium Business Freelancers Individuals
Platforms Supported	Mobile - iOS Browser Based (Cloud) Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)	Mobile - iOS Browser Based (Cloud) Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Visit Website	Get Quote

Zoho Desk User Reviews & Rating Comparison

User Ratings	4.4 (based on 3462 reviews)	4 (based on 355 reviews)
Rating Distribution	Excellent 2628 Very Good 1272 Good 213 Poor 15 Terible 19	Excellent 95 Very Good 48 Good 11 Poor 1 Terible 4
Expert's Review generated by AI	Zoho Desk is a highly efficient help desk solution that streamlines customer support with its AI-driven automation, multi-channel capabilities, and seamless integrations. I find its smart ...Read more	DocuSign CLM has received exceptional praise from users over the past 12 months for its user-friendly interface, ease of use, and efficiency in managing contracts and documents. Users appreciate ...Read more
Pros and Cons	Pros and Cons of Zoho Desk Easily integrates with Zoho applications and third-party tools, enhancing workflow automation. Intelligent automation and AI-driven suggestions improve response efficiency and streamline support operations. Businesses can manage customer inquiries from email, social media, and live chat within a single dashboard. Zoho Desk offers a free trial with essential features, making it accessible for startups and small businesses. Although mobile support is available, certain functionalities may be more limited compared to the desktop version. Configuring advanced features and integrations may require time and technical knowledge.	Pros and Cons of DocuSign CLM Convenient for signing documents with ease, making the process efficient. Easy to use, implement, and understand, enabling quick adoption and usage. Centralized contract repository, collaboration, electronic signatures, and automation capabilities streamline operations. Highly customizable for individual client contracts and tracking progress efficiently. Limited selection in the Marketplace for advanced functionalities and additional apps. The richness of features may be overwhelming for new users without proper support.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

List of Customers

Customers	NHS Rogers ESSILOR	OmniTrax Popsugar Flexential

Media and Screenshots

Screenshots	4 Screenshots	3 Screenshots
Videos	4 Videos	1 Videos

Top Alternatives to Zoho Desk and DocuSign CLM in 2025

Alternatives	Zendesk Support 4.3 Tidio Helpdesk ManageEngine ServiceDesk Plus 4.2	Universal Contract Manager 4.7 Ultria Concord 4.2

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Zoho Desk and DocuSign CLM offer a Free Trial.

Zoho Desk is designed for Large Enterprises, Medium Business and Small Business.

DocuSign CLM is designed for Large Enterprises, Medium Business and Small Business.

The starting price of Zoho Desk begins at $7/user/month when yearly, while pricing details for DocuSign CLM are unavailable.

Some top alternatives to Zoho Desk includes Zendesk Support, Tidio Helpdesk, ManageEngine ServiceDesk Plus, Jira Service Desk, HelpDesk, SysAid, Desky, ReadyDesk, Sitehelpdesk, Trakdesk, HESK and BoldDesk.

Some top alternatives to DocuSign CLM includes Universal Contract Manager, Ultria, Concord, Conga Contracts, Ironclad, SirionLabs, Dock 365 CMS, DocuSign, ASC Contracts and SimpliContract.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Zoho Desk vs DocuSign CLM - Which Help Desk Software Platform Is Better in July 2025?

Zoho Desk

DocuSign CLM

TL;DR - Quick Comparison SummaryAffiliate Disclosure

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Software Demo

Demo

How do Zoho Desk and DocuSign CLM Compare on Features?

Total Features

Unique Features

What Do Zoho Desk and DocuSign CLM Cost?

Pricing Option

Starting From

Pricing Plans

Pricing Page

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Zoho Desk User Reviews & Rating Comparison

User Ratings

Rating Distribution

Expert's Review generated by AI

Pros and Cons

Pros and Cons of Zoho Desk

Pros and Cons of DocuSign CLM

Positive Reviews

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Top Alternatives to Zoho Desk and DocuSign CLM in 2025

Alternatives

Frequently Asked Questions (FAQs)

TL;DR - Quick Comparison Summary
Affiliate Disclosure