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9.1

Spot Score

Concord - Contract Management Software

Concord Review: Is It The Right Contract Management Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

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GDPRSOC 2
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Concord offers custom pricing plan

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SpotSaaS Analysis for Concord

Concord is a contract management software widely used by legal and procurement teams in small to medium businesses. A rating of 4.2/5 from 113 reviews indicates it is broadly validated by users, suggesting a reliable choice for these teams.

Concord excels in streamlining contract creation and management processes, making it easier for teams to collaborate on approval stages and create reusable templates. Its user-friendly interface simplifies electronic signature requests, enhancing workflow efficiency. However, users report integration issues with Salesforce, which may limit functionality for some teams.

Quick facts about Concord

Rating4.2/5 (113 reviews) | SpotScore: 9.1/10Best forLegal and procurement teamsPricingFree trial, quote-based afterDeploymentBrowser BasedTop strengthStreamlines contract creation and managementWatch-outIntegration issues with Salesforce

What is Concord?

Concord is cloud-based and accessible anywhere, anytime. It enables transparency in areas where data has traditionally been isolated or siloed. Concord offers an intuitive and simple interface with features, including a project dashboard, integrated timekeeping and invoicing, analytics and reporting, job costing, document management, resource management, earned value management (EVM), purchasing modules, corporate credit card processing and administrative tools.

Pricing

  • Concord offers custom pricing plan

  • Free Trial available

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

SOC 2
GDPR
  • SSO & MFA supported

  • Data residency:Global

Concord Software Demo

Concord was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider Concord

Use cases
Contract management for small to medium businesses, Legal teams managing contract approvals, Freelancers needing streamlined contract workflows
Team types
Legal teams, Procurement teams
Company size
1-50 employees, 51-500 employees
Workflow style
Simple and streamlined
Setup complexity
Medium

Why teams choose Concord

  • Efficient contract creation and management with template reuse

  • User-friendly interface for electronic signature requests

  • Responsive and helpful customer support

Is Concord right for you?

Best for small to medium businesses needing simple, collaborative contract management.

Choose Concord if

  • You want efficient contract creation with reusable templates to save time.
  • Your legal or procurement teams need streamlined contract approval collaboration.
  • You require cloud-based access for contract management anytime, anywhere.

Consider alternatives if

  • Your organization depends on deep Salesforce integration for contract workflows.
  • You need advanced PDF formatting and document layout customization features.

What buyers should know before shortlisting Concord

Concord stands out as an exceptional solution for contract management, particularly favored by small businesses for its user-friendly interface and powerful features. Customers appreciate how Concord streamlines the creation of templates, contract drafting, and electronic signature requests, all while ensuring standard terms remain intact.

The collaboration capabilities, customization options, and effective customer support have been highlighted as key strengths. Users benefit from features like email reminders, document organization, real-time editing, and seamless integration with Salesforce.

The ability to create approval workflows, track deadlines, and customize permissions adds significant value in contract lifecycle management. While some users have encountered minor issues like clunky signature processes or integration challenges, the overall consensus praises Concord for its efficiency in managing contracts.

For sales teams, there have been mixed experiences, with some finding the tool less than ideal for their specific needs. However, for legal teams and operations, the program appears to excel.

With its ease of use and comprehensive functionality, Concord emerges as a valuable asset for businesses seeking a reliable contract management solution.

Pros and cons

Concord pros and cons

  • Concord pros
  • Efficient contract creation and management with template reuse

  • User-friendly interface for electronic signature requests

  • Responsive and helpful customer support

  • Concord cons
  • Integration issues with Salesforce limiting functionality

  • Clunky signature process prior to DocuSign integration

4.2/5 rating
111 verified reviews
Free trial available

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Still comparing?

See how it stacks up

Compare Concord side-by-side with top Contract Management Software alternatives.

Universal Contract Manager
Contract Advantage
Contractbook
+7 more
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What is the pricing of Concord?

Concord uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.

Free TrialAvailableTry Now →
PricingConcord offers custom pricing
Pricing Model
Quotation Based

Concord reviews and ratings

Buyer sentiment

Overall positive sentiment highlights Concord's ease of use, collaboration features, and customer support, tempered by integration and formatting limitations.

What buyers like

  • Ease of use
  • Collaboration capabilities
  • Customer support

Common complaints

  • Integration issues
  • Document formatting problems

4.2

Very Good

Based on 113 ratings & 111 reviews

Rating Distribution

Excellent

(68)

Very Good

(33)

Good

(5)

Poor

(2)

Poor

(3)

What users are saying

TA

Thomas A

02/07/23

5 out of 5

"Fantastic, easy to use contracts database"

What do you like best about Concord? Concord is a fantastic solution for small businesses looking to maintain and manage a contracts database. The ...

Read more

AU

Anonymous User

01/26/23

5 out of 5

"Concord is a great product for contract management."

What do you like best about Concord? Concord has great built in features and allows for easy accessibility and filtering to find what I need. What do ...

Read more

AU

Anonymous User

01/18/23

5 out of 5

"Great Program For Managing Contracts"

What do you like best about Concord? The upsides of using Concord are collaborating on managing the process of approval stages with contracts for new ...

Read more

MW

Matthew W

01/17/23

5 out of 5

"Great electronic signature software for small business"

What do you like best about Concord? Concord offers unlimited electronic signature requests, so I don't have to worry about limits. It's easy to use, ...

Read more

MT

Michael T

01/12/23

5 out of 5

"Works as advertised"

What do you like best about Concord? Ease of use, menus to captured required information and readily available training. What do you dislike about Concord?

CG

Catherine G

12/27/22

5 out of 5

"Contract Management"

What do you like best about Concord? Easy to use and efficient and time managed What do you dislike about Concord?

What are the features of Concord?

72%

Feature coverage

13 of 18 tracked features

The approval workflow is a standard corporate procedure in which data must be signed off at a given point. Approval procedures necessitate v…

A buy-side component of a free-market economy's financial institutions comprises enterprises that acquire investment securities. Insurance c…

Instructors can set the manner of completion for an activity, and students can see their progress as they complete course tasks through comp…

Contact management refers to keeping, organizing, and managing information about your customers, prospects, and sales leads. In its most bas…

The act of laying down the terms and conditions is known as contract drafting. Before the official contract is established, the parties to a…

A digital signature is a mathematical approach for ensuring the integrity and validity of a message, software, or digital document. It's a d…

A system or process for capturing, tracking and storing electronic documents such as PDFs, word processing files, and digital photographs of…

In contrast to examining an abstract or a set of keywords connected with the material, a full-text search compares every word in the documen…

A Government contract is similar to a regular contract, except one of the parties is the Central or State Government. In addition to the req…

Lifecycle Management is a business management technique that may be used to improve the sustainability performance of all types of businesse…

The sell-side is the part of financial industry that deals with the production, promotion, and sale of public market stocks, bonds, foreign…

A specialty contract is a legally binding agreement. Different types of commercial exchanges use specialty contracts. For example, it can be…

Version control, often known as source control, tracks and manages changes to digital asset management software code. Version control system…

Security & Compliance

Concord security and data handling

Key compliance certifications and security features for IT and security teams evaluating Concord.

Certifications

SOC 2✓ Certified
GDPR✓ Certified
HIPAA✗ Not certified

Security features

Single Sign-On (SSO)✓ Yes
Multi-Factor Authentication✓ Yes
Data Encryption✓ Yes
Audit Logs✓ Yes

Developer & data

Data residency
🌐

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Concord Customers

Just Eat-logo

Just Eat

Help & Contact

Concord Support Options

Customer ServiceBusiness HoursOnline
LocationSan Francisco, California

Connect with Concord

Frequently Asked Questions About Concord

Common questions buyers ask before choosing Concord.

Concord is a Contract Management Software. Concord offers Version Control, Document Management, Contact Management, Approval Workflow, Buy Side (Suppliers) and many more functionalities.

Concord is a strong fit if: You want efficient contract creation with reusable templates to save time.; Your legal or procurement teams need streamlined contract approval collaboration.. Consider alternatives if: Your organization depends on deep Salesforce integration for contract workflows.; You need advanced PDF formatting and document layout customization features..

Buyers commonly note the following limitations of Concord: Integration issues with Salesforce limiting functionality; Clunky signature process prior to DocuSign integration; Initial learning curve and complexity for new users.

Some top alternatives to Concord includes Universal Contract Manager, Contract Advantage, Contractbook, Icertis Contract Management and Dock 365 CMS.

Concord offers Free Trial, Quotation Based pricing models

We don't have information regarding integrations of the Concord as of now.

The starting price is not disclosed by Concord. You can visit Concord pricing page to get the latest pricing.

Ready to try it?

Get started with Concord

Start your free trial — no credit card required.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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