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Compare Zoho Desk vs Agiloft vs Zendesk Support vs Tidio Helpdesk

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

Zoho Desk - Help Desk Software

Zoho Desk

(4147)
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Agiloft - Help Desk Software

Agiloft

(74)
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Overview
Affiliate Disclosure

Description

Zoho Desk is a robust help desk software that offers a free plan with essential features, making it a cost-effective solution for businesses of all sizes. It allows organizations to manage ... Read More

Agiloft is the lightweight, secure, and affordable help desk software solution designed specifically to meet the needs of IT departments of small-to-midsize companies. With functionality ... Read More

Entry Level Pricing
  • Starts from $7 , yearly
  • Not Available
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.7/10

Not Available

User Ratings

4.4

(3462)

4.6

(55)
Visit website
Get Quote

Software Demo

Demo

Features

Total Features

27 Features

16 Features

Unique Features
      Visit website
      Get Quote

      Pricing

      Pricing Option
          Starting From
          • $7 , yearly
          • Not Available
          Pricing Plans

          • Express

            $9

            /user/month

            Get Started

            • Small business essentials:

            • Email

            • Social media

            Show more +

          • Standard

            $20

            /user/month

            Get Started

            • Everything in Express +

            • Live chat (Business Messaging)

            • Instant messaging

            Show more +

          • Professional

            $35

            /user/month

            Get Started

            • Everything in Standard +

            • Telephony

            • Blueprints

            Show more +

            • Browse all pricing plans
          • Not Available
          Pricing Pagezoho-desk pricing

          Pricing information not available

          View detailed pricing
          View detailed pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
          Visit Website
          Get Quote

          User Reviews

          User Ratings

          4.4

          (based on 3462 reviews)

          4.6

          (based on 55 reviews)
          Rating Distribution

          Excellent

          2628

          Very Good

          1272

          Good

          213

          Poor

          15

          Terible

          19

          Excellent

          63

          Very Good

          8

          Good

          3

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Zoho Desk is a highly efficient help desk solution that streamlines customer support with its AI-driven automation, multi-channel capabilities, and seamless integrations. I find its smart ...Read more

          No Expert ai Review available for the product

          Pros and Cons

          • Easily integrates with Zoho applications and third-party tools, enhancing workflow automation.

          • Intelligent automation and AI-driven suggestions improve response efficiency and streamline support operations.

          • Businesses can manage customer inquiries from email, social media, and live chat within a single dashboard.

          • Zoho Desk offers a free trial with essential features, making it accessible for startups and small businesses.

          • Although mobile support is available, certain functionalities may be more limited compared to the desktop version.

          • Configuring advanced features and integrations may require time and technical knowledge.

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Read reviews
          Read reviews

          Customers

          Customers
          NHS

          NHS

          Rogers

          Rogers

          ESSILOR

          ESSILOR

          No Customers information available.

          Media and Screenshots

          Screenshots
          Zoho Desk

          4 Screenshots

          No screenshots available.

          Videos
          video-0

          4 Videos

          video-0

          3 Videos

          Alternatives

          Alternatives
          Zendesk Support - Help Desk Software
          Zendesk Support

          4.3

          Tidio Logo
          Tidio Helpdesk
          ManageEngine ServiceDesk Plus - Service Desk Software
          ManageEngine ServiceDesk Plus

          4.2

          Zendesk Support - Help Desk Software
          Zendesk Support

          4.3

          Zoho Desk - Help Desk Software
          Zoho Desk

          4.4

          Tidio Logo
          Tidio Helpdesk

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Zoho Desk and Agiloft offer a Free Trial.

          Zoho Desk is designed for Large Enterprises, Medium Business and Small Business.

          Agiloft is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Zoho Desk begins at $7/user/month when yearly, while pricing details for Agiloft are unavailable.

          Some top alternatives to Zoho Desk includes Zendesk Support, Tidio Helpdesk, ManageEngine ServiceDesk Plus, Jira Service Desk, HelpDesk, SysAid, Desky, ReadyDesk, Sitehelpdesk, Trakdesk, HESK and BoldDesk.

          Some top alternatives to Agiloft includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, ManageEngine ServiceDesk Plus, Freshdesk, Jitbit Helpdesk, Icertis Contract Management, Conga Contracts, Ironclad, Agiloft Contract Management, DocuSign CLM, Contractflow, The Legal Capsule, Dock 365 CMS, IntelAgree and Leeway.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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          Louisville, Kentucky 40223, USA

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          9931 Corporate Campus Dr
          Louisville, Kentucky 40223, USA