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Zoho CRM vs HubSpot CRM vs Microsoft Dynamics 365 for Sales vs Salesforce Sales Cloud - Which Tool Fits Your Business?

TL;DR - Quick Comparison Summary

Description

Zoho CRM is an intuitive and powerful customer relationship management solution designed to enhance business workflows and improve collaboration. With its user-friendly interface and ... Read More

HubSpot CRM is our all-in-one sales, marketing, and customer communication software. Built from the ground up with a modern design inspired by our top-rated marketing and sales tools, ... Read More

Microsoft Dynamics 365 for Sales is a leading solution for growing businesses and optimizing their sales. It brings together your sales data, insights, and activities, making it easier to ... Read More

Entry Level Pricing

  • Starts from $9 , yearly
  • Starts from $1,780 , Billed Monthly
  • Starts from $65

Free Trial Availability

Spotsaas Score

9.8/10

9.1/10

9.0/10

User Ratings

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Software Demo

Demo

How do Zoho CRM, HubSpot CRM, Microsoft Dynamics 365 for Sales and Salesforce Sales Cloud Compare on Features?

Total Features

47 Features

38 Features

9 Features

Unique Features

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        What Do Zoho CRM, HubSpot CRM, Microsoft Dynamics 365 for Sales and Salesforce Sales Cloud Cost?

        Pricing Option

              Starting From

              • $9 , yearly
              • $1,780 , Billed Monthly
              • $65

              Pricing Plans

              • Standard

                $15

                /user/month

                • All the essentials:

                • Mass email

                • Custom modules

                Show more +

              • Professional

                $25

                /user/month

                • Everything in Standard +

                • Blueprint

                • CPQ

                Show more +

              • Enterprise

                $35

                /user/month

                • Everything in Professional +

                • Zia — AI assistant

                • Territory management

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              • Browse all pricing plans
              • Free Tools

                • Free Marketing tools

                • Free Sales tools

                • Free Service tools

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              • Starter

                • Marketing Hub Starter

                • Includes 1,000 marketing contacts

                • Sales Hub Starter Includes 2 paid users

                Show more +

              • Professional

                • Includes features of Starter plan, plus

                • Marketing Hub Professional

                • Includes 2,000 marketing contacts

                Show more +

              • Browse all pricing plans
              • Not Available

              Pricing Page

              zoho-crm pricinghubspot-crm pricingmicrosoft-dynamics-365-for-sales pricing

              Other Details

              Organization Types supported

              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals

              Platforms Supported

              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)

              Modes of support

              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online

              API Support

              • Available
              • Available
              • Available
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              Zoho CRM vs HubSpot CRM vs Microsoft Dynamics 365 for Sales User Reviews & Rating Comparison

              User Ratings

              Rating Distribution

              Excellent

              1257

              Very Good

              833

              Good

              238

              Poor

              69

              Terible

              74

              Excellent

              2104

              Very Good

              679

              Good

              84

              Poor

              40

              Terible

              233

              Excellent

              249

              Very Good

              200

              Good

              72

              Poor

              24

              Terible

              13

              Expert's Review generated by AI

              Zoho CRM has emerged as a versatile and user-friendly solution designed to cater to businesses of all sizes. Its strength lies in its seamless customization options, intuitive interface, and ...Read more

              HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, ...Read more

              Microsoft Dynamics 365 Sales is a comprehensive and robust CRM solution designed to streamline sales processes and enhance collaboration within teams. Its notable strengths lie in its seamless ...Read more

              Pros and Cons

              Pros and Cons of Zoho CRM

              • Easy to use with an intuitive interface requiring minimal technical expertise.

              • Highly customizable workflows, fields, and dashboards to adapt to specific business needs.

              • Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).

              • Streamlines operations by automating tasks like lead management, reminders, and communications tracking.

              • Limited scalability and depth for larger businesses with more complex requirements.

              • Marketplace offers fewer advanced apps or connectors compared to competitors.

              Pros and Cons of HubSpot CRM

              • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

              • Comprehensive integration with tools like Google Suite and seamless APIs, improving productivity and tracking.

              • Intuitive and user-friendly interface for contact and task management, even for individuals with limited technical knowledge.

              • Excellent customer service for troubleshooting, providing quick responses and assistance for most queries.

              • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

              • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

              Pros and Cons of Microsoft Dynamics 365 for Sales

              • Easy to use and intuitive, requiring little training for basic sales functions.

              • Seamlessly integrates with other Microsoft applications, enhancing productivity and collaboration.

              • Offers robust tools for lead management, sales pipeline tracking, and customer insights.

              • Allows high customizability to adapt workflows, dashboards, and reports to specific business needs.

              • The user interface (UI/UX) can be complex and non-intuitive for beginners or non-technical users.

              • Initial setup and customization require skilled resources, making it difficult for smaller teams or novice users.

              Positive Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              Negative Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              List of Customers

              Customers

              Amazon

              Amazon

              EuroKids

              EuroKids

              HotStar

              HotStar

              Classpass

              Classpass

              Avison Young

              Avison Young

              Crunch Fitness

              Crunch Fitness

              Adobe

              Adobe

              Accenture

              Accenture

              RBC Financial Group

              RBC Financial Group

              Media and Screenshots

              Screenshots

              CRM bot teams up zia

              4 Screenshots

              HubSpot CRM

              13 Screenshots

              4 Screenshots

              Videos

              video-0

              1 Videos

              video-0

              2 Videos

              video-0

              1 Videos

              Frequently Asked Questions (FAQs)

              Stuck on something? We're here to help with all the questions and answers in one place.

              Yes, both Zoho CRM and HubSpot CRM offer a Free Trial.

              Zoho CRM is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

              HubSpot CRM is designed for Individuals, Freelancers, Large Enterprises, Medium Business and Small Business.

              Pricing for Zoho CRM Starts at $9/user/month when yearly whereas for HubSpot CRM Starts at $1,780 when Billed Monthly.

              Some top alternatives to Zoho CRM includes Salesforce Sales Cloud, monday sales CRM by monday.com, Thryv, Zoho One, Hubspot Marketing Hub, Freshsales, Salesforce, HubSpot CRM, Microsoft Dynamics 365 for Sales, LeadSquared CRM, SalesCRM, SimpleCRM and Zoho CRM Plus.

              Some top alternatives to HubSpot CRM includes Salesforce Sales Cloud, monday sales CRM by monday.com, Thryv, Zoho CRM, Hubspot Marketing Hub, ClickUp, Freshsales, Salesforce, CompanyHub CRM, Onpipeline, Nutshell, Keap, SalesCRM, FreeCRM and Pipeline CRM.

              Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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