Zoho CRM vs Freshsales vs Microsoft Dynamics 365 for Sales vs Salesforce Sales Cloud - Which Tool Fits Your Business?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Zoho CRM (2471) Visit website Visit Website *sponsored	Freshsales (533) Get Quote Get Quote	Microsoft Dynamics 365 for Sales (558) Get Quote Get Quote

TL;DR - Quick Comparison Summary
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Description	Zoho CRM is an intuitive and powerful customer relationship management solution designed to enhance business workflows and improve collaboration. With its user-friendly interface and ... Read More	Freshsales is a complete Sales & CRM solution that will help you make your sales team much more productive by getting rid of their chronic information overload and improve hiring with an ... Read More	Microsoft Dynamics 365 for Sales is a leading solution for growing businesses and optimizing their sales. It brings together your sales data, insights, and activities, making it easier to ... Read More
Entry Level Pricing	Starts from $9 , yearly	Starts from $9 , yearly	Starts from $65
Free Trial Availability	Get Free Trial	Get Free Trial	Get Free Trial
Spotsaas Score	9.8/10	9.3/10	9.0/10
User Ratings	4.1 (8849)	4.6 (1395)	4 (2319)
	Visit website	Get Quote	Get Quote

Software Demo

Demo

How do Zoho CRM, Freshsales, Microsoft Dynamics 365 for Sales and Salesforce Sales Cloud Compare on Features?

Total Features	47 Features	10 Features	9 Features
Unique Features
	Visit website	Get Quote	Get Quote

What Do Zoho CRM, Freshsales, Microsoft Dynamics 365 for Sales and Salesforce Sales Cloud Cost?

Pricing Option
Starting From	$9 , yearly	$9 , yearly	$65
Pricing Plans	Standard $15 /user/month Get Started All the essentials: Mass email Custom modules Show more + Professional $25 /user/month Get Started Everything in Standard + Blueprint CPQ Show more + Enterprise $35 /user/month Get Started Everything in Professional + Zia — AI assistant Territory management Show more + Browse all pricing plans	Growth $11 /user/month Get Started Tailored for startups and SMBs seeking efficient pipeline management and engagement across channels Kanban View for Contacts, Accounts, and Deals Contact Lifecycle Stages Show more + Pro $39 /user/month Get Started Ideal for growing & mid-sized businesses requiring advanced capabilities and AI assistance Everything in Growth, plus Contact Scoring by Freddy AI Show more + Enterprise $71 /user/month Get Started Designed for mid to large-sized businesses needing advanced customization and governance capabilities Everything in Pro, plus Field-level Permissions Show more +	Not Available
Pricing Page
	View detailed pricing	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available	Available
	Visit Website	Get Quote	Get Quote

Zoho CRM vs Freshsales vs Microsoft Dynamics 365 for Sales User Reviews & Rating Comparison

User Ratings	4.1 (based on 8849 reviews)	4.6 (based on 1395 reviews)	4 (based on 2319 reviews)
Rating Distribution	Excellent 1257 Very Good 833 Good 238 Poor 69 Terible 74	Excellent 447 Very Good 73 Good 6 Poor 2 Terible 5	Excellent 249 Very Good 200 Good 72 Poor 24 Terible 13
Expert's Review generated by AI	Zoho CRM has emerged as a versatile and user-friendly solution designed to cater to businesses of all sizes. Its strength lies in its seamless customization options, intuitive interface, and ...Read more	Freshsales has established itself as a robust, user-friendly CRM platform that is particularly well-suited for businesses of all sizes, offering a strong blend of features without breaking the ...Read more	Microsoft Dynamics 365 Sales is a comprehensive and robust CRM solution designed to streamline sales processes and enhance collaboration within teams. Its notable strengths lie in its seamless ...Read more
Pros and Cons	Pros and Cons of Zoho CRM Easy to use with an intuitive interface requiring minimal technical expertise. Highly customizable workflows, fields, and dashboards to adapt to specific business needs. Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs). Streamlines operations by automating tasks like lead management, reminders, and communications tracking. Limited scalability and depth for larger businesses with more complex requirements. Marketplace offers fewer advanced apps or connectors compared to competitors.	Pros and Cons of Freshsales Excellent customer support, quick responsiveness, and dedicated onboarding assistance. Centralized CRM platform that organizes customer data and interactions, enhancing efficiency. Intuitive and user-friendly interface, suitable for users with varying technical expertise. Highly customizable features and automation options that streamline workflows. Occasional system lags, slowdowns, and delays in report generation or real-time data updates. Limited features in certain areas, such as web form automation and graphical reports.	Pros and Cons of Microsoft Dynamics 365 for Sales Easy to use and intuitive, requiring little training for basic sales functions. Seamlessly integrates with other Microsoft applications, enhancing productivity and collaboration. Offers robust tools for lead management, sales pipeline tracking, and customer insights. Allows high customizability to adapt workflows, dashboards, and reports to specific business needs. The user interface (UI/UX) can be complex and non-intuitive for beginners or non-technical users. Initial setup and customization require skilled resources, making it difficult for smaller teams or novice users.
Positive Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews	Read reviews

List of Customers

Customers	Amazon EuroKids HotStar	Dunzo Dyson Grabyo	Adobe Accenture RBC Financial Group

Media and Screenshots

Screenshots	4 Screenshots	35 Screenshots	4 Screenshots
Videos	1 Videos	3 Videos	1 Videos

Alternatives

Alternatives	Salesforce Sales Cloud 4.4 monday sales CRM by monday.com Thryv 4.2	Salesforce Sales Cloud 4.4 monday sales CRM by monday.com Thryv 4.2	Salesforce Sales Cloud 4.4 monday sales CRM by monday.com Thryv 4.2

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Zoho CRM and Freshsales offer a Free Trial.

Zoho CRM is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Freshsales is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

The starting price for both Zoho CRM and Freshsales begins at $9/user/month when yearly.

Some top alternatives to Zoho CRM includes Salesforce Sales Cloud, monday sales CRM by monday.com, Thryv, Zoho One, Hubspot Marketing Hub, Freshsales, Salesforce, HubSpot CRM, Microsoft Dynamics 365 for Sales, LeadSquared CRM, SalesCRM, SimpleCRM and Zoho CRM Plus.

Some top alternatives to Freshsales includes Salesforce Sales Cloud, monday sales CRM by monday.com, Thryv, Zoho CRM, Salesforce, HubSpot CRM, Freshworks 360, Nutshell, Keap, SalesCRM, Zoho CRM Plus, webCRM and Pipeline CRM.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Zoho CRM vs Freshsales vs Microsoft Dynamics 365 for Sales vs Salesforce Sales Cloud - Which Tool Fits Your Business?

Zoho CRM

Freshsales

Microsoft Dynamics 365 for Sales

TL;DR - Quick Comparison SummaryAffiliate Disclosure

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Software Demo

Demo

How do Zoho CRM, Freshsales, Microsoft Dynamics 365 for Sales and Salesforce Sales Cloud Compare on Features?

Total Features

Unique Features

What Do Zoho CRM, Freshsales, Microsoft Dynamics 365 for Sales and Salesforce Sales Cloud Cost?

Pricing Option

Starting From

Pricing Plans

Pricing Page

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Zoho CRM vs Freshsales vs Microsoft Dynamics 365 for Sales User Reviews & Rating Comparison

User Ratings

Rating Distribution

Expert's Review generated by AI

Pros and Cons

Pros and Cons of Zoho CRM

Pros and Cons of Freshsales

Pros and Cons of Microsoft Dynamics 365 for Sales

Positive Reviews

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Alternatives

Alternatives

Frequently Asked Questions (FAQs)

TL;DR - Quick Comparison Summary
Affiliate Disclosure