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Zoho ContactManager vs Bigin by Zoho CRM Comparison

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Zoho ContactManager

4.2(105 reviews)

Starting at $12.50 /Month

  • Free Trial
  • Freelancers / Consultants
  • Medium Business

Zoho ContactManager is a simple and effective solution for managing email contacts, phone numbers, notes and tasks all from a single central location. Manage Contacts in Bulk with an intuitive drag-and-drop User Interfac…

Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

Bigin by Zoho CRM leads on user satisfaction with a 4.6-star rating across 294 reviews.

Zoho ContactManager vs Bigin by Zoho CRM — at a glance

FeatureZoho ContactManagerBigin by Zoho CRM
Rating4.2 / 54.6 / 5
Reviews105294
Starting price$12.50 /Month$7 /User/Month
Free trial Yes Yes
Free version No No
Best forFreelancers / Consultants, Medium Business, Small BusinessSmall Business
CategoryCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modes24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online
CertificationsGDPR
Data residencyGlobalGlobal

Key differences between Zoho ContactManager and Bigin by Zoho CRM

  • Pricing: Zoho ContactManager starts at $12.50 /Month, while Bigin by Zoho CRM starts at $7 /User/Month.
  • Target audience: Zoho ContactManager is built for Freelancers / Consultants and Medium Business, while Bigin by Zoho CRM targets Small Business.
  • User satisfaction: Bigin by Zoho CRM scores higher with a 4.6-star average.
  • Deployment: Zoho ContactManager supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Bigin by Zoho CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Zoho ContactManager vs Bigin by Zoho CRM — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Zoho ContactManager

Best for small to medium businesses needing affordable, integrated contact and CRM management.

Choose if
  • You are a small business or freelancer needing centralized contact management with CRM features.
  • Your team values a simple, streamlined interface to track client interactions and communications.
  • You want an affordable solution that integrates contact management and basic CRM capabilities.
Consider alternatives if
  • You represent a large enterprise requiring advanced customization, scalability, and extensive reporting.
  • Your workflows demand high performance with fast load times and highly accurate data handling.

Bigin by Zoho CRM

Best for

Small Business

Zoho ContactManager typically suits Freelancers / Consultants and Medium Business. Bigin by Zoho CRM tends to fit Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Zoho ContactManager is a simple and effective solution for managing email contacts, phone numbers, notes and tasks all from a single central location. Manage Contacts in Bulk with an ... Read More about Zoho ContactManager

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $12.50
  • Starts from $7 , Billed Yearly

Free Trial Availability

SpotScore

What's this? ↗

9.2/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.57

(294)

Best Company Size

1-50 employees51-200 employees
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Software Demo

Demo

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How do Zoho ContactManager and Bigin by Zoho CRM Compare on Features?

Total Features

9 Features

10 Features

Unique Features

No unique features

No unique features

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Compare Zoho ContactManager and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $12.50
      • $7 , Billed Yearly

      Pricing Plans

      • Not Available
      • Free

        • Single Pipeline

        • 500 Records

        • Instant Workflows (3)

        Show more +

      • Express

        • Includes features of Free plan, plus

        • Team Pipelines (3)

        • 50,000 Records

        Show more +

      • Premier

        • Includes features of Express Edition plan. plus

        • Team Pipelines (5)

        • 100,000 Records

        Show more +

      Pricing Page

      Zoho ContactManager pricing
      Bigin by Zoho CRM pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Zoho ContactManager User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      22

      33

      3

      0

      0

      204

      66

      7

      1

      1

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally appreciate the tool's ease of use, affordability, and productivity benefits, though some desire better customization and performance improvements.

      What buyers like

      • Ease of use
      • Affordability
      • Integration capabilities

      Common complaints

      • Setup complexity
      • Performance issues

      Buyer sentiment

      Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

      What buyers like

      • Simple design with a short learning curve — accessible for non-technical users.
      • Pricing targets startups and small businesses with core CRM features at low cost.
      • Pipeline management and workflow automation reduce manual steps in sales processes.

      Common complaints

      • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
      • Lacks advanced features needed by larger enterprises or complex workflows.
      • Customer support availability is inconsistent, affecting issue resolution during critical moments.

      Pros and Cons

      • User-friendly and streamlined interface that enhances productivity

      • Affordable pricing with robust features and easy integration

      • Centralized contact management improving organizational efficiency

      • Initial setup can be overwhelming due to many features and suites

      • User interface lacks distinctiveness and could be more integrated

      • Real-time updates keep teams informed.

      • Integration with email and calendar enhances productivity.

      • User-friendly interface simplifies navigation.

      • Customization options may not meet all needs.

      • New users may find the interface complex.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Zoho ContactManager or Bigin by Zoho CRM? Tell buyers what actually differs.

      List of Customers

      Customers

      No Customers information available.

      Antech Microsystem Pvt.Ltd

      Antech Microsystem Pvt.Ltd

      Investacc

      Investacc

      Hire

      Hire

      Media and Screenshots

      Screenshots

      Zoho ContactManager Demo - Track deals and tasks.

      8 Screenshots

      Bigin by Zoho CRM screenshot

      1 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      2 Videos

      Top Alternatives to Zoho ContactManager and Bigin by Zoho CRM in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Zoho ContactManager or Bigin by Zoho CRM?
      Bigin by Zoho CRM edges out the other on user ratings (4.6 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Zoho ContactManager and Bigin by Zoho CRM offer a free trial?
      Yes, both Zoho ContactManager and Bigin by Zoho CRM offer a free trial.
      What is the starting price of Zoho ContactManager vs Bigin by Zoho CRM?
      Zoho ContactManager starts at $12.50 /Month. Bigin by Zoho CRM starts at $7 /User/Month.
      What are the top alternatives to Zoho ContactManager?
      Top alternatives to Zoho ContactManager include Bigin by Zoho CRM, Zoho One, Zoho CRM, Salesforce, Zoho CRM Plus.
      What are the top alternatives to Bigin by Zoho CRM?
      Top alternatives to Bigin by Zoho CRM include ClickUp, Zoho CRM, Freshsales, Salesforce, Funnel CRM.