Zoho Assist vs Upscope vs ISL Online Comparison
Zoho Assist
Starting at $10 /User/Month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
Zoho Assist is the remote access software that provides secure, remote, and real-time access to company servers. This software gives you the ability to connect to your computer - wherever it is - allowing you to easily a…
Upscope
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
Upscope is Remote Access software that gives your team an easy and intuitive way to control computers remotely through a centralized Server. With this, you can easily view, access, transfer files, and chat with other mem…
ISL Online
Starting at $145 per 500 Minutes
- Free Trial
- Large Enterprises
- Medium Business
ISL Online is a remote access software that allows you to control your PC from anywhere in the world over the Internet. It turns your desktop PC into a web server, allowing you to share applications, files, and printers…
Zoho Assist leads on user satisfaction with a 4.5-star rating across 1,074 reviews.
Zoho Assist vs Upscope vs ISL Online — at a glance
| Feature | Zoho Assist | Upscope | ISL Online |
|---|---|---|---|
| Rating | 4.5 / 5 | — | 4.8 / 5 |
| Reviews | 1,074 | — | 558 |
| Starting price | $10 /User/Month | Contact for pricing | $145 per 500 Minutes |
| Free trial | Yes | Yes | Yes |
| Free version | No | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Remote Access Software | Remote Access Software | Remote Access Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac |
| API | Available | Available | Available |
| Support modes | 24/7 (Live rep), Online | Business Hours, Online | 24/7 (Live rep), Business Hours, Online |
| Certifications | SOC 2, HIPAA, GDPR | — | GDPR |
| Data residency | Global | Global | Global |
Key differences between Zoho Assist and Upscope
- Pricing: Zoho Assist starts at $10 /User/Month. Upscope pricing is not publicly listed.
- Target audience: Zoho Assist is built for Freelancers / Consultants and Large Enterprises, while Upscope targets Large Enterprises and Medium Business.
- Deployment: Zoho Assist supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Upscope supports SaaS/Web/Cloud.
Compare Zoho Assist vs Upscope vs ISL Online — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Remote Access Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for secure, easy remote IT support and management in mid-to-large companies.
- You need simple, secure remote access with end-to-end encryption for IT support.
- Your team consists of IT technicians or system administrators requiring instant troubleshooting.
- You want centralized management tailored for mobile and distributed workforce environments.
- Your organization requires extensive third-party app integrations and a rich marketplace.
- You need advanced team activity tracking for large virtual or social media teams.
Large Enterprises, Medium Business, Small Business
Best for secure, easy remote PC access with simple setup and strong usability.
- You need reliable remote access for IT support or customer service teams.
- Your organization values robust security with end-to-end encryption and compliance.
- You want a straightforward, user-friendly interface for both technical and non-technical users.
- Your company requires deep on-premise infrastructure integration or complex workflows.
- You need advanced customization or extensive enterprise IT system integrations.
Zoho Assist typically suits Freelancers / Consultants and Large Enterprises. Upscope tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Zoho Assist is the remote access software that provides secure, remote, and real-time access to company servers. This software gives you the ability to connect to your computer - wherever ... Read More about Zoho Assist | Upscope is Remote Access software that gives your team an easy and intuitive way to control computers remotely through a centralized Server. With this, you can easily view, access, transfer ... Read More about Upscope | ISL Online is a remote access software that allows you to control your PC from anywhere in the world over the Internet. It turns your desktop PC into a web server, allowing you to share ... Read More about ISL Online |
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Entry Level Pricing |
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Free Trial Availability | |||
Spotsaas ScoreWhat's this? ↗ | 9.3/10 | 8.1/10 | 9.4/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 50-500 employeesLarge Enterprises | — | 50 to 500 employeesLarge Enterprises |
Get pricing help | Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Seamless Remote Support: Zoho Assist enables teams to provide instant remote support, allowing administrators to troubleshoot issues without being physically present. This means faster resolutions and happier clients.
- User-Friendly Interface: With its intuitive design, both managers and support staff can easily navigate the platform. You’ll find that training new team members takes minimal time, enhancing overall productivity.
- Robust Security Measures: Your data security is a top priority. Zoho Assist employs end-to-end encryption, ensuring that sensitive information remains protected during remote sessions—instilling confidence in your clients and staff alike.
No key benefits available yet.
- Seamless Remote Access: With ISL Online, your team can effortlessly connect to devices from anywhere in the world. This flexibility means you can troubleshoot issues or provide support in real-time, ensuring minimal downtime for your operations.
- Robust Security Measures: Security is paramount in today’s digital landscape. ISL Online employs end-to-end encryption and complies with industry standards, giving you peace of mind that sensitive data remains protected during remote sessions.
- User-Friendly Interface: The intuitive design of ISL Online makes it easy for both tech-savvy and non-technical users to navigate. Your team can quickly get up to speed, reducing the learning curve and allowing for immediate productivity.
Best fit
- 50-500 employees.
- Industries: IT Support, Managed Services, Healthcare, Education, Remote Work Solutions, and Software Development.
- Job Titles: IT Support Technicians, System Administrators, Help Desk Representatives, Remote Support Specialists, and Technical Consultants.
No best-fit guidance available yet.
- 50 to 500 employees
- IT Services, Customer Support, Education, Healthcare, Finance, and Consulting
- IT Support Specialists, Customer Service Representatives, Remote Support Technicians, Educators, and Technical Trainers
Reasons buyers look elsewhere
- Users may seek alternatives to Zoho Assist due to its pricing structure, as some organizations find more cost-effective remote support solutions that better fit their budget and feature requirements.
- Certain businesses might require advanced features or integrations not available in Zoho Assist, prompting them to explore options that offer enhanced capabilities tailored to their specific needs.
- Organizations with unique compliance or security requirements may look for alternatives that provide more robust data protection measures or adhere to specific industry standards beyond what Zoho Assist offers.
No alternatives guidance available yet.
- Users may seek alternatives due to cost concerns, as ISL Online can be more expensive compared to other remote support tools, especially for smaller businesses or teams with tight budgets.
- Some users might find ISL Online's user interface less intuitive, prompting them to explore options with more user-friendly designs that enhance the overall customer experience.
- Organizations that prioritize advanced features, such as robust collaboration tools or extensive integrations, may look for alternatives that offer a broader range of functionalities tailored to their specific needs.
Software Demo
Demo |
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How do Zoho Assist, Upscope and ISL Online Compare on Features?
Total Features | 8 Features | 5 Features | 8 Features |
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Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote | Get Quote |
Compare Zoho Assist, Upscope and ISL Online on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Get help choosing | Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — | — |
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HIPAA | ✓ Yes | ✗ No | — |
GDPR | ✓ Yes | — | ✓ Yes |
ISO 27001 | ✗ No | — | — |
Single Sign-On (SSO) | ✓ Yes | — | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | — | ✓ Yes |
Data Encryption | ✓ Yes | — | ✓ Yes |
Audit Logs | ✓ Yes | — | ✓ Yes |
Data Residency | 🌐 Global | 🌐 Global | 🌐 Global |
Zoho Assist vs Upscope User Reviews & Rating Comparison
User Ratings | No reviews available for the product | 4.8 (based on 558 reviews) | |
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Rating Distribution | No reviews available for this product | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall, buyers appreciate Zoho Assist for its ease of use, secure remote access, and effective support capabilities, though some desire more advanced features and integrations. What buyers like
Common complaints
| What buyers like
Common complaints
| Buyer sentiment Buyers consistently praise ISL Online for its ease of use, strong security, and reliable remote access capabilities. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots |  7 Screenshots |  2 Screenshots |  6 Screenshots |
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Videos |  3 Videos |  1 Videos |  4 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Zoho Assist or Upscope?
- Zoho Assist edges out the other on user ratings (4.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Zoho Assist and Upscope offer a free trial?
- Yes, both Zoho Assist and Upscope offer a free trial.
- What is the starting price of Zoho Assist vs Upscope?
- Zoho Assist starts at $10 /User/Month. Upscope starts at Contact for pricing.
- What are the top alternatives to Zoho Assist?
- Top alternatives to Zoho Assist include VNC Connect, RescueAssist, TeamViewer, ShowMyPC, ISL Online.
- What are the top alternatives to Upscope?
- Top alternatives to Upscope include RemoteToPC, Channel.me, LogMeIn Rescue, RescueAssist, UnRemot.