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Zenoti vs Phorest Salon Software vs SalonBiz Comparison

Last updated:

Zenoti

4.5(105 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

With Zenoti cloud-based salon software, you can manage your business better. The system tracks your appointments, inventory and finance. With automated appointment scheduling, inventory control, customer management, and…

Phorest Salon Software

4.6(393 reviews)

Starting at Contact for pricing

  • Medium Business
  • Large Enterprises

Phorest Salon Software is an all-in-one solution used by over 155,000 hair, beauty, and clinic professionals worldwide. Phorest believes in the human touch at the heart of the salon community. Known globally for providin…

SalonBiz

3.6(32 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

The SalonBiz Management Software allows you to easily manage your business from anywhere. It's versatile and has many functions that will help you better manage clients, employees, inventory, products, and financials. Th…

Phorest Salon Software leads on user satisfaction with a 4.6-star rating across 393 reviews.

Zenoti vs Phorest Salon Software vs SalonBiz — at a glance

FeatureZenotiPhorest Salon SoftwareSalonBiz
Rating4.5 / 54.6 / 53.6 / 5
Reviews10539332
Starting priceContact for pricingContact for pricingContact for pricing
Free trial No No No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessMedium Business, Large EnterprisesLarge Enterprises, Medium Business, Small Business
CategorySpa and Salon Management SoftwareSpa and Salon Management SoftwareSpa and Salon Management Software
Integrations2+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailable
Support modes24/7 (Live rep), Business Hours, OnlineBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2, GDPRGDPR
Data residencyGlobalGlobalUS

Key differences between Zenoti and Phorest Salon Software

  • Target audience: Zenoti is built for Large Enterprises and Medium Business, while Phorest Salon Software targets Medium Business and Large Enterprises.
  • User satisfaction: Phorest Salon Software scores higher with a 4.6-star average.
  • Deployment: Zenoti supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Phorest Salon Software supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Compare Zenoti vs Phorest Salon Software vs SalonBiz — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Spa and Salon Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Zenoti
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SalonBiz
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Talk to an expert

Free PDF comparison

Download this Zenoti vs Phorest Salon Software vs SalonBiz comparison

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Biggest differences

Start here before you go deeper into features.

Zenoti

Best for

Large Enterprises, Medium Business, Small Business

Phorest Salon Software

Best for mid-to-large salons needing integrated marketing and booking tools.

Choose if
  • You operate a hair salon, beauty clinic, or spa with 51+ employees.
  • You want industry-leading marketing features tailored to salon client retention.
  • You need a user-friendly cloud system with strong customer support and training.
Consider alternatives if
  • You require highly customizable reporting and advanced data analytics.
  • You are a small or solo salon seeking a low-cost, simple booking solution.

SalonBiz

Best for small to medium salons needing easy, comprehensive management tools.

Choose if
  • You want simple, real-time appointment scheduling with mobile access for staff.
  • You need an all-in-one solution managing clients, employees, inventory, and finances.
  • You value helpful tutorials and resources to quickly onboard and maximize usage.
Consider alternatives if
  • Your business requires highly reliable, crash-free software for critical operations.
  • You need advanced customization and robust security features, especially for payment data.

Zenoti typically suits Large Enterprises and Medium Business. Phorest Salon Software tends to fit Medium Business and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

With Zenoti cloud-based salon software, you can manage your business better. The system tracks your appointments, inventory and finance. With automated appointment scheduling, inventory ... Read More about Zenoti

Phorest Salon Software is an all-in-one solution used by over 155,000 hair, beauty, and clinic professionals worldwide. Phorest believes in the human touch at the heart of the salon ... Read More about Phorest Salon Software

The SalonBiz Management Software allows you to easily manage your business from anywhere. It's versatile and has many functions that will help you better manage clients, employees, ... Read More about SalonBiz

Free Trial Availability

  • No free trial
  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

8.5/10

9.8/10

9.3/10

User Ratings

Based on verified Spotsaas reviews

4.49

(105)

3.6

(32)

Best Company Size

51-500 employees501+ employees
Small BusinessMedium Business
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Software Demo

Demo

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How do Zenoti, Phorest Salon Software and SalonBiz Compare on Features?

Total Features

1 Features

23 Features

14 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote
Get Quote

Compare Zenoti, Phorest Salon Software and SalonBiz on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Pricing Page

        Zenoti pricing
        Phorest Salon Software pricing

        Pricing information not available

        Other Details

        Organization Types supported

        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Not Available
        • Not Available
        Get help choosing
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✗ No
        ✗ No

        GDPR

        ✓ Yes
        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🌐 Global
        🌐 Global
        🇺🇸 US

        Zenoti vs Phorest Salon Software User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        79

        16

        6

        0

        4

        29

        11

        0

        0

        0

        1

        5

        4

        0

        0

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is positive across 105 reviews, with strong overall satisfaction.

        What buyers like

        • Accessible and responsive support team available for assistance.
        • User-friendly interface and easy to learn, with excellent live support.
        • Robust search function and reliable database for client information.

        Common complaints

        • Occasional glitches and bugs that need fixing.
        • Some complexity in the interface, requiring time to understand fully.
        • Limited customization options for advanced functionalities.

        Buyer sentiment

        Overall positive sentiment highlights ease of use, strong customer support, and comprehensive salon management features, with some concerns about customization and app intuitiveness.

        What buyers like

        • Ease of use
        • Customer support
        • Integrated marketing and booking features

        Common complaints

        • Limited customization
        • Time format and appointment detail complexities

        Buyer sentiment

        Users appreciate SalonBiz for its ease of use and comprehensive features but express frustration over frequent crashes and limited customization.

        What buyers like

        • Ease of appointment scheduling
        • Comprehensive management features
        • Availability of tutorials and resources

        Common complaints

        • Software stability and crashes
        • Limited customization and security

        Pros and Cons

        • Comprehensive features for large operations

        • Automated scheduling saves time

        • Strong customer management capabilities

        • Complexity may overwhelm new users

        • Higher pricing may not suit smaller businesses

        • Excellent training and customer support

        • Comprehensive features including online booking, marketing tools, and integrated credit card processing

        • User-friendly cloud-based system with mobile app access

        • Lack of custom report generation

        • Limited customizability in online booking features

        • Easy appointment scheduling with real-time updates

        • Comprehensive management of clients, employees, inventory, and financials

        • Helpful tutorials and resources to maximize software use

        • Frequent system crashes and server issues affecting continuity

        • Limited customization and security features, including credit card data handling

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        Media and Screenshots

        Screenshots

        Zenoti Screenshots

        4 Screenshots

        Phorest Salon Software

        4 Screenshots

        Client note

        4 Screenshots

        Videos

        video-0

        3 Videos

        video-0

        3 Videos

        video-0

        2 Videos

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        Related Blogs and Articles for Spa And Salon Management Software

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Zenoti or Phorest Salon Software?
        Phorest Salon Software edges out the other on user ratings (4.6 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Zenoti and Phorest Salon Software offer a free trial?
        Neither Zenoti nor Phorest Salon Software currently lists a free trial.
        What is the starting price of Zenoti vs Phorest Salon Software?
        Zenoti starts at Contact for pricing. Phorest Salon Software starts at Contact for pricing.
        What are the top alternatives to Zenoti?
        Top alternatives to Zenoti include Book4Time, Treatwell, Salon Ultimate, Shedul, STX Cloud.
        What are the top alternatives to Phorest Salon Software?
        Top alternatives to Phorest Salon Software include SalonBiz, Orchid Spa Software, STX Cloud, Treatwell, SalonTarget.

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