9.8
Spot Score
Phorest Salon Software Review: Is It The Right Spa and Salon Management Software For Your Team?
Best for Mid-market · Enterprise
GDPRPhorest Salon Software offers custom pricing plan
Integrates with
mya
Aveda Empowered OrderingOverview
Pricing
Features
Buyer feedback
Alternatives
Integrations
Media
Security & Compliance
Support
FAQ
Blogs
SpotSaaS Analysis for Phorest Salon Software
Phorest Salon Software is a comprehensive management tool primarily used by salon managers and marketing teams in large enterprises and medium businesses. With a rating of 4.6/5 from 393 reviews, it is broadly validated, indicating strong satisfaction among its users.
The software excels in providing excellent training and customer support, which is crucial for smooth onboarding and ongoing assistance. Its user-friendly system, combined with features like online booking, marketing, and integrated credit card processing, significantly eases salon operations. However, users are still awaiting the custom reports feature, which could enhance its reporting capabilities.
Quick facts about Phorest Salon Software
What is Phorest Salon Software?
Phorest Salon Software is an all-in-one solution used by over 155,000 hair, beauty, and clinic professionals worldwide. Phorest believes in the human touch at the heart of the salon community. Known globally for providing the industry’s best marketing tools, Phorest leads with innovation and touches every point of the salon experience, empowering businesses through technology, mentoring, education and unrivaled support.
Pricing
Phorest Salon Software offers custom pricing plan
Best For
Designed for mid-market and enterprise teams
Security & Compliance
GDPRData residency:Global
Platform
Web + mobile app (iOS & Android)
Installed - Windows
Installed - Mac
Phorest Salon Software Software Demo
Phorest Salon Software was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Phorest Salon Software
- Use cases
- Hair salons, Beauty clinics, Spa and wellness centers
- Team types
- Salon managers, Marketing teams
- Company size
- 51-500 employees, 501+ employees
- Workflow style
- Flexible and configurable
- Setup complexity
- Medium
Why teams choose Phorest Salon Software
Excellent training and customer support
Comprehensive features including online booking, marketing tools, and integrated credit card processing
User-friendly cloud-based system with mobile app access
Is Phorest Salon Software right for you?
Best for mid-to-large salons needing integrated marketing and booking tools.
Choose Phorest Salon Software if
- You operate a hair salon, beauty clinic, or spa with 51+ employees.
- You want industry-leading marketing features tailored to salon client retention.
- You need a user-friendly cloud system with strong customer support and training.
Consider alternatives if
- You require highly customizable reporting and advanced data analytics.
- You are a small or solo salon seeking a low-cost, simple booking solution.
What buyers should know before shortlisting Phorest Salon Software
Phorest Salon Software has received positive feedback over the past 12 months, emphasizing its user-friendly interface and comprehensive features. Users appreciate the ease of setting appointments, integrated marketing solutions, and responsive customer support.
The software's ability to track appointments, manage inventory, and improve online reputation stands out as key benefits. However, some users have pointed out minor drawbacks, such as the app being less intuitive compared to the desktop version and limitations in customizing certain features.
Overall, Phorest impresses with its robust functionality, effective marketing tools, and excellent customer service. The software streamlines salon operations, enhances client communication, and provides in-depth reporting capabilities.
While there are areas for improvement like enhancing the app experience and addressing specific user preferences, Phorest remains a top choice for salons seeking a reliable and feature-rich solution for their business needs.
Phorest Salon Software pros and cons
- Phorest Salon Software pros
Excellent training and customer support
Comprehensive features including online booking, marketing tools, and integrated credit card processing
User-friendly cloud-based system with mobile app access
- Phorest Salon Software cons
Lack of custom report generation
Limited customizability in online booking features
Ready to try it?
Get started with Phorest Salon Software
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare Phorest Salon Software side-by-side with top Spa and Salon Management Software alternatives.
What is the pricing of Phorest Salon Software?
Phorest Salon Software uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
Phorest Salon Software reviews and ratings
Buyer sentiment
Overall positive sentiment highlights ease of use, strong customer support, and comprehensive salon management features, with some concerns about customization and app intuitiveness.
What buyers like
- Ease of use
- Customer support
- Integrated marketing and booking features
Common complaints
- Limited customization
- Time format and appointment detail complexities
What users are saying
UI
User in Retail
09/15/20
Stunning organization and easy to understand
What do you like best? I love how it’s more simple than my IPhone calendar. I can see all my appointments for the day and all my coworkers. I can ...
Read more
C
Carol
11/08/19
This is what I've been looking for
PROS & CONS What are the best aspects of this product? I’ve been in the business for several years now and I have to say that there are a lot of ...
Read more
M
Marcelle
11/08/19
Helpful especially with reports
PROS & CONS What are the best aspects of this product? Being able to stay on top of everything is the thing that I love the most about this ...
Read more
T
Tiara
11/04/19
Both technology and service are outstanding
PROS & CONS What are the best aspects of this product? As a piece of technology, this is remarkable. I like the app and the feature that ...
Read more
U
Uriel
11/01/19
Navigating this is a breeze
PROS & CONS What are the best aspects of this product? If you're looking for software that is user-friendly and easy to navigate, this is the one. ...
Read more
D
Dashawn
10/30/19
Really a tier above other similar programs
PROS & CONS What are the best aspects of this product? We were using different software before this one and I have to say there's a big advantage ...
Read more
What are the features of Phorest Salon Software?
Appointment scheduling is a vital feature of software that allows users to efficiently manage their appointments and schedule time slots for…
Bookkeeping is the process of recording, organizing, and managing financial transactions of a business or individual. It is an essential asp…
Few people have mastered the ability to organize their calendars. It is the practice of optimizing your calendar by combining priority manag…
Client management, also referred to as customer management, is a crucial aspect of business operations that involves the management and orga…
A real-time email marketing dashboard displays metrics. This allows individuals to track the effectiveness of an email marketing initiatives…
Email campaigns are a powerful and effective way for businesses to reach out to their target audience, build relationships, and promote thei…
Email marketing is a type of marketing that informs your customers via email list of new products, discounts, and other services. It can als…
Employee management is a crucial aspect of any organization, as it involves the effective and efficient management of all the employees with…
Facebook Booking is an innovative software feature that allows users to seamlessly book appointments or schedule events directly through the…
Forms management is a key feature that allows businesses to manage and organize their digital forms efficiently. It is a process used to cre…
A GST report is a document that a taxpayer (every GSTIN) is expected to file with the tax administrative authorities, detailing all income/s…
The process of procuring, maintaining, utilizing, and distributing a company's inventory is referred to as inventory management. This compri…
Mobile booking refers to the ability to make reservations or book services through a mobile device, such as a smartphone or tablet. This fea…
The process of managing and arranging a company's management staff across several locations, such as multiple franchises or job sites, is kn…
Payment Processing is defined as providing a Person with the ability to charge or debit accounts using any payment mechanism, including but…
Payments are an essential feature in any software that deals with transactions or monetary activities. This feature allows users to make and…
Point of Sale (POS) software is a computerized system used by businesses to facilitate and streamline their sales process. It provides an au…
Reminders are a valuable feature found in many software programs that serve as helpful tools for users to stay organized and on top of impor…
Reporting provides complete visibility of the project and a clear grasp of what has to be done to the on-site personnel. The reporting proce…
A report is a type of writing that is organized around identifying and examining issues, events, or results that have occurred in the physic…
Reputation management refers to the practice of monitoring, influencing, and controlling an individual or company's online reputation. It in…
Reward System is defined as a "integration of the sources and actions that inform the selection of a mix of rewards intended at aiding emplo…
SMS Notification is a powerful feature that can greatly enhance user experience and improve efficiency in various software systems. This fea…
Phorest Salon Software security and data handling
Key compliance certifications and security features for IT and security teams evaluating Phorest Salon Software.
Certifications
Security features
Developer & data
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Frequently Asked Questions About Phorest Salon Software
Common questions buyers ask before choosing Phorest Salon Software.
Phorest Salon Software is a Spa and Salon Management Software. Phorest Salon Software offers Dashboard, Rewards Management, Inventory Management, Client Management (Customer), Appointment Scheduling and many more functionalities.
Phorest Salon Software is a strong fit if: You operate a hair salon, beauty clinic, or spa with 51+ employees.; You want industry-leading marketing features tailored to salon client retention.. Consider alternatives if: You require highly customizable reporting and advanced data analytics.; You are a small or solo salon seeking a low-cost, simple booking solution..
Buyers commonly note the following limitations of Phorest Salon Software: Lack of custom report generation; Limited customizability in online booking features; Challenges with employee data access permissions and time format settings.
Some top alternatives to Phorest Salon Software includes SalonBiz, Orchid Spa Software, STX Cloud, Treatwell and Kitomba.
Phorest Salon Software offers Quotation Based pricing model
Yes, Phorest Salon Software can integrate with mya
The starting price is not disclosed by Phorest Salon Software. You can visit Phorest Salon Software pricing page to get the latest pricing.
Ready to try it?
Get started with Phorest Salon Software
Get connected with the team for a personalised demo.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].